Lee Garden

+44 1922 641412

131 Weston St, Walsall WS1 4EF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Lee Garden

Lee Garden place has both strengths and weaknesses based on the comments provided. In order to provide a comprehensive analysis, I will categorize the strengths and weaknesses into different aspects of the restaurant, including food quality, customer service, and delivery.

1. Food Quality: - Strengths: There were a few positive comments about the food quality. Some customers mentioned that the beef curry and egg fried rice were tasty, with tender meat and crispy chips. Another customer praised the consistency of the chicken balls.

- Weaknesses: The majority of the comments were negative regarding the food quality. Many customers complained about various dishes, such as the beef chow-mein, chicken curry, BBQ ribs, sweet and sour, and chow mein, all having a lack of flavor or being of poor quality. The food was described as dry, chalky, thick paste-like, and tasteless. Some customers mentioned that certain dishes were reheated from previous days, leading to an unpleasant taste and making them ill.

2. Customer Service: - Strengths: A few customers mentioned having good experiences with the customer service. They appreciated the friendly and helpful staff, as well as the delivery personnel. One customer expressed gratitude for great service from all staff members.

- Weaknesses: Multiple comments highlighted negative experiences with customer service. One customer stated that when they complained about the food, the restaurant hung up on them. Another customer reported that the restaurant staff was extremely rude, shouting at them over the phone and causing a scene at their doorstep. These incidents left customers dissatisfied and frustrated.

3. Delivery: - Strengths: Some customers mentioned that the delivery service was prompt and efficient, with orders arriving within 30 minutes of ordering. This was seen as a positive aspect of their experience with Lee Garden.

- Weaknesses: One customer complained about having to wait for 2 hours for their order, which was seen as unacceptable for a delivery service. This suggests inconsistency in the delivery speed and overall service.

Overall, based on the comments provided, it is evident that Lee Garden place has several weaknesses in terms of food quality and customer service. Many customers expressed dissatisfaction with the taste, texture, and overall quality of the food they received. There were also instances of poor customer service, including rude behavior from staff and mishandling of complaints. However, it is worth noting that a few customers had positive experiences with the food and service, indicating some potential strengths in these areas. The prompt delivery service was also acknowledged positively by some customers. Nonetheless, the negative experiences seem to outweigh the positive ones, causing customers to express a reluctance to return to the restaurant.

Best TL Reviews

Had some beef chow-mein and it tasted awful, dry and had this chalky flavour. You couldn't pay me to eat here again, if you're looking for a Chinese, avoid this place!

Beef curry and egg fried rice was very nice tender meat in curry chips where cooked nicely crispy.

Food we had Saturday night was shockingly awful. Chicken curry just tasted like a thick paste with the sauce. BBQ ribs again wasn't very BBQ and that too tasted of a thick bitty paste instead of a proper sauce. Asked for egg fried rice and only got fried rice. We had others curries that night as well and everyone had an awful meal. We had also ordered half a duck and that was more like a quarter, chow mein was okay but very very salty. Even the prawn crackers was tasteless.

After this latest experience we won't be returning.

Awful experience Ordered sweet and sour with egg fried rice

Complained and they hung up

Rang again explaining the sweet and sour was disgusting never tasted anything like it. It was brown instead of than red and didn’t taste normal ! Think it was OLD FOOD

The man was extremely rude and was shouting at me, in the end he came back to my flat shouting making a scene at my door step. and ending up returning monies for the sweet and sour only even though I returned the rice Which was also ????

WOULD NEVER ORDER THERE AGAIN STAFF AND FOOD 0/10

Best about ,Bang on every time. delivery 9 out 10 within the 30mins of ordering

I Have ordered from this place numerous times now, every time the food is absolutely beautiful! Great service from all staff and delivery personnel. Thank you!

I’m so disappointed ???? ordered food ???? today was a small order never the less it arrived warm as normal which is great but we was given chips tht was warmed up from the day before so we couldn’t swallow them rice was like bullets no taste bland which was also warmed up and sweet and sour chicken balls that was reheated and had two layers of grease plus batter it all went in the bin I never write reviews hardly but after years and years and always recommending lee garden to friends and family I won’t any more staff are fabulous and super friendly but the food has gone terrible PLEASE DONT reheat food from days before it will make people poorly

The worst Chinese I have ever consumed. The salt and chilli chicken was vile, the consistency of rubber.

Although dark, the chow mein had no flavour, just like my ex (Harry Worsey)

The salt and chilli chips were simply chemical

To add to the disappointment I had to wait 2 hours for this awful ‘food’

The only thing decent was the chicken balls but was let down by the fact they forgot the sweet and sour sauce.