Quick Facts About Lisa's Sandwich & Snack Bar
Lisa's Sandwich & Snack Bar has received both positive and negative feedback from customers, which can help identify its strengths and weaknesses.
Starting with the strengths, customers have praised the cleanliness of the cafe, indicating that Lisa's prioritizes hygiene and cleanliness. This is an important factor for customers when choosing a place to eat, as it contributes to a pleasant dining experience.
Customers have also mentioned that the food at Lisa's is lovely and of great value for money. The large portions provided by the cafe are appreciated, as it gives customers a satisfying meal. The quality of food has been highlighted as excellent, with customers enjoying the Sunday morning breakfast and coffee, as well as the lunch options. This indicates that Lisa's has a diverse menu, catering to various tastes and preferences.
The staff at Lisa's have been consistently mentioned as friendly and welcoming. Excellent service has been mentioned, with one customer even ordering from abroad and being satisfied with the prompt and efficient delivery. The friendly staff contribute to a positive atmosphere and make customers feel comfortable and valued.
Customers have also mentioned the small car park to the rear of the cafe, which is seen as a convenient addition. This allows customers to easily access the cafe and is an advantage for those looking for parking.
However, Lisa's is not without its weaknesses. One customer reported extremely poor service and a poor-quality order. The customer expressed frustration over the refusal of the staff to help or refund the order when brought to their attention. This indicates a lack of customer service and a failure to address customer concerns.
Another customer reported a disappointing experience with a lack of good manners from the staff. The rude response on the phone and the refusal to provide a previously ordered item contributed to the negative experience. This highlights a lack of professionalism and customer-centric approach from the staff.
Another customer reported a terrible experience with a platter order. The food was described as tasteless and not at all nice, leading to the customer throwing it in the bin. The blame game between Lisa's and the delivery service further damaged the customer's perception of the cafe. This situation reflects poor quality control and a failure to ensure customer satisfaction.
In summary, Lisa's Sandwich & Snack Bar has several strengths, including a clean cafe, lovely food, large portions, great value for money, and friendly staff. However, the cafe also faces weaknesses such as poor customer service, lack of good manners, and issues with quality control. It is important for Lisa's to address these weaknesses and improve upon them in order to maintain and enhance customer satisfaction.
Best TL Reviews
Loved this little cafe! Called in for lunch and sat in. Very clean cafe, really lovely food, large portions, great value for money. The staff were all really friendly and welcoming. If I lived in the area I would come here regularly. I will definitely come again if I ever pass through this area. Highly recommend
Extremely poor service. Poor quality order, inedible and cafe refused to help or refund order when it was addressed with the company we ordered with. It cost just over £25 for two buns and 4 portions of chips. The buns were burnt like charcoal most way through and shriveled, as were the eggs, burnt black underneath. The bacon was rock hard. As for the chips, they were either stale or re-heated and dry, with sharp scraps what look like they were the dregs from the frying pan. Spent a great deal in past years and never complained even when the quality started lacking. Then to give it a try as one of only a few places open, hoping for the best, being as bad as it was and airing my disappointment they just refused to help. They did ask for a photograph but the company it was ordered through didn't ask initially and I didn't think to take one in a rush to leave it just all went in the bin. Doesn't cost anything to accept responsibility and have good manners. Will definitely not return and will ensure to share our poor experience.
What great service. Rang from Canary Islands at 8.30 to place order for birthday surprise for High Street shop. Delivered bang on time at 10.30. Food was fantastic by all accounts. They will be going to Lisa's now for their snacks etc. Thanks for the service.
Love this place. I cannot praise the staff and quality of food highly enough.
If you are looking for a cafe that is reasonably priced and all of the above please make the effort to walk a little further up the High Street....I promise the extra few minutes is well worth it.
Lovely Sunday morning breakfast and coffee staff were friendly and place was very clean.
Stopped off for lunch, plenty of choice and friendly staff. Food was brought out in reasonable time and presentation, quality was excellent. Highly recommend. Small car park to the rear so you might hit lucky like myself and get parked too.
Called to order whoever answered the phone was rude as. I normally spend about £80plus a month here won't be anymore. I've ordered my kid a toasted cheese sandwich several times here before. Not today, was asked if I don't have a menu in front of me they don't do toasted cheese.
When I said I've ordered it before she told me they don't do it. So I said that's fine then thanks. So she responded but slamming the phone down. This will be another cafe going downhill cause of staff that don't enjoy there job.
Would never order another thing from Lisa’s . Someone ordered me a birthday platter. It was terrible I was shocked , no garnish, l meat and potatoes pie no meat It came just thrown on the tray , Lisa’s blaming just eat , just eat blaming Lisa’s , it was pathetic, both are as bad as each other , the food ended up in the bin , tasteless and Not at all nice , a right put off . I felt sorry for the person who bought it . Never order a platter from here again ,
Lisa's Sandwich & Snack Bar Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 07:00 AM - 05:00 PM |
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| Tuesday | 07:00 AM - 05:00 PM |
| Wednesday | 07:00 AM - 05:00 PM |
| Thursday | 07:00 AM - 05:00 PM |
| Friday | 07:00 AM - 05:00 PM |
| Saturday | 07:00 AM - 05:00 PM |
| Sunday | 07:00 AM - 05:00 PM |
How to go there
Location
Places