The Chippy

+44 1767 683303

4A Market Square, Sandy SG19 1HU United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Chippy

The Chippy place, based on the comments provided, has both strengths and weaknesses. In terms of strengths, one comment mentioned that the fish at The Chippy place is boneless and skinless, which is seen as a positive aspect by the customer. Additionally, another comment highlighted that the food is always great. This suggests that the quality of the food is consistently good and enjoyable.

Furthermore, a customer mentioned that their order was quickly prepared and ready for pick-up, indicating that the service at The Chippy place is efficient. Quick service is appreciated by customers who prefer not to wait for long periods of time for their food to be prepared.

Another positive aspect mentioned in a comment is that The Chippy place serves the usual fare of a fish and chip shop. This indicates that the menu at The Chippy place is diverse and offers a variety of options, catering to different preferences.

However, there are also several weaknesses that have been highlighted in the comments. One recurring issue mentioned is the increasing prices and shrinking portion sizes. This is seen as a negative aspect for customers who feel that they are paying more for less food. Price and portion sizes are important factors that influence customer satisfaction and loyalty.

Additionally, there are concerns about the customer service at The Chippy place. One comment mentions that the assistant gave the wrong amount of change and when it was pointed out, they responded in a rude manner. This displays poor customer service and can leave a negative impression on customers.

Another customer mentions that they were charged £3.70 for chips, which seems to be an excessively high price for a simple item. Inconsistencies in pricing can lead to customer dissatisfaction and can discourage repeat business.

In terms of food quality, there are mixed reviews. While some customers mention that the food is always great, there are also comments stating that the most recent order was not up to par. One customer mentioned that the batter was thick and wet, and the cups were not fully cooked. Inconsistent food quality can be disappointing for customers who have come to expect a certain standard.

Furthermore, there is also a comment about the chips being greasy and not up to expectations. Greasy food can be off-putting for some customers and can affect their overall satisfaction with their dining experience.

Another issue highlighted is the shrinking portion sizes, which is a concern for a customer with three children. Providing sufficient portion sizes to cater to families is important, and any decrease in portion sizes may cause dissatisfaction among customers with larger appetites or those looking to feed a family.

In conclusion, The Chippy place has both strengths and weaknesses. While it offers boneless and skinless fish, efficient service, and a varied menu, there are issues with increasing prices, shrinking portion sizes, inconsistent food quality, and poor customer service. Addressing these weaknesses would be beneficial in order to improve customer satisfaction and loyalty.

Best TL Reviews

Prices getting higher and higher and portions getting smaller. Dont seem to sort out the regulars so we will be trying the other chippy in town for a while. Oh dont get vinigar on your chips it watered down

Always great food ! Best thing is the fish is boneless and skinless !!

Ordered to go.... and it arrived on the counter quickly. Paid and the assistant gave me my change with a handful of small coins. Not a problem, but it was £1.00 short. I still had the amount she gave me in my hand and had not moved, she counted it, now knew it was short and told me to "check my pockets". How's that for customer service! Last time I use The Chippy

check your change before you move from counter got charged £3.70 for chips

They serve the usual fare of a fish and chip shop fairly quickly

I'm going to give this 4 stars this time as we use the chippy a lot,but unfortunately I think they must have been rushed because both of our fish and chips were not great THIS time,I've got to be honest with my reviews normally fantastic but this time batter was very thick and wet in middle cups were not completely cooked. As I say we use them a lot and are fantastic,everyone has a bad day at any job,DO NOT HOLD THIS AGAINST THEM,normally brilliant xxxx

Portions getting smaller or is it me? Great service freshly cooked, but large chips does not do 3 kids now.

I don't normally write reviews. But I rely on reviews so here's mine.

Ordered pie and chips with a pineapple fritter.

The pie wasn't cooked in the microwave long enough so the dough was a bit chewy.

The chips were very much chips. Tiny chippings pieces not actual chunky ones. Very greasy.

The pineapple fritter I ordered- was charged for two and received two. I quite like pineapple fritters so I didn't correct her. They were nice big a juicy.