Wongs Chinese Take Away

+44 1902 728819

1 Long Knowle Ln, Wolverhampton WV11 1HZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Wongs Chinese Take Away

Strengths of Wongs Chinese Take Away:

1. Well-cooked food: Many customers commented positively on the quality of the food, suggesting that it is prepared with skill and care. This indicates that the chefs at Wongs have a strong understanding of Chinese cuisine and are able to deliver tasty dishes to their customers.

2. Service with a smile: Customers appreciated the friendly and welcoming service they received at Wongs. This suggests that the staff are well-trained in customer service and go the extra mile to ensure a positive dining experience.

3. Familiarity with customers: Several reviewers mentioned that Wongs remembers their regular customers' orders and preferences. This level of familiarity and personalized service creates a sense of loyalty and makes customers feel valued.

4. Ability to adjust dishes to customer requests: Some customers praised Wongs for their willingness to accommodate special requests and adjust dishes according to individual preferences. This flexibility suggests a customer-focused approach and a commitment to meeting customer needs.

5. Generous portion sizes: The mention of generous portion sizes, particularly in relation to the crispy duck in plum sauce, indicates that Wongs provides customers with value for money. This can contribute to customer satisfaction and the perception of the restaurant as being generous and fair.

Weaknesses of Wongs Chinese Take Away:

1. Inconsistent food quality: While most customers were satisfied with the food, there were a few comments about specific dishes not meeting expectations. Complaints about dry curry sauce, sickly sweet Cantonese chicken, and bland rice suggest that Wongs may have some inconsistencies in their food preparation or seasoning.

2. Long wait times: One customer expressed frustration over waiting for over two hours for their food. This indicates a potential issue with the efficiency of Wongs' kitchen and delivery processes. Long wait times can lead to dissatisfied customers and may discourage repeat business.

3. Unpleasant taste: Another customer mentioned that their food had a horrible taste, specifically referring to the curry. This suggests a possible issue with the quality of ingredients or the cooking techniques used. Consistently delivering food with off-putting flavors can harm Wongs' reputation and deter customers from returning.

4. Negative customer service experience: One reviewer mentioned encountering a rude and abrupt staff member at the counter. This indicates a potential problem with the overall customer service culture at Wongs. Rude or unprofessional behavior can create a negative impression and discourage customers from returning.

5. Physical appearance of the establishment: One customer commented that Wongs appears in need of refurbishment. While the quality of the food is important, the aesthetics and cleanliness of a restaurant also play a role in the overall dining experience. Outdated or poorly maintained facilities can give the impression of negligence or lack of attention to detail.

In conclusion, Wongs Chinese Take Away has several strengths, such as well-cooked food, friendly service, familiarity with customers, and the ability to accommodate requests. However, they also face some weaknesses, including inconsistent food quality, long wait times, unpleasant taste, negative customer service experiences, and the physical appearance of the establishment. Addressing these weaknesses and building on their strengths can help Wongs improve their overall dining experience and attract more satisfied customers.

Best TL Reviews

Well-cooked food, service with a smile, we had a meal each, my wife and I, two Wongs definitely make a right. We enjoyed our dinner and we will be back again.

Great Chinese takeaway. The sweet and sour Cantonese style chicken was a solid 7 out of ten. The crispy duck in plum sauce was delicious and so generous.highly recommended. Really good meal overall. Well worth a visit.

This is a takeaway like pubs used to be, visit a few times and they know your order, and how you like it when you walk in. They are happy to adjust any dish to your request. Great food, good prices. Used many times and never had a bad meal. Their salt n Chili is delicious. Definitely worth trying, they know my preference so make it extra hot

Beef In the chow mein ridiculously dry curry sauce tastes vile. Asked for extra onions and this didn’t happen either . Fried Cantonese chicken sickly sweet

Pretty much all went in the bin sadly

I have used this place for a long time and have always enjoyed the food but tonight after over a 2 hr wait the food was disgusting burnt omelet chips soggy rice bland no taste in any off the food really disappointing after reading the reviews I wish I had read them first will never order again from there

Bad attitude place looks like it needs a refurbishment woman on counter real abrupt

Food not cooked or up to standard and after taste binned it don't want to be eill

They Look set in there ways and not moved with the times at all

Drove from there to Happy House 100% and food was a lot better little more money but food was up to the mark

Honestly recently moved to the area and I've got to say this is the worst Chinese I've been to chips were basically black and soggy curry chicken looked undercooked then microwaved and as other people say very small portions definitely not worth your time plenty of good Chineses within 5 minutes of this place jade garden or wok and roll best Chinese about

Me and my partner and children was not happy at all about Wong's Chinese has my partner was eating his dinner he found a hair in his food so we will not EVER being eating from there again and the curry's had a horrible taste to it aswell so we are not happy at all