The Sunny Hill Pub

+44 1946 692291

Victoria Rd, Whitehaven CA28 6AB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Sunny Hill Pub

The Sunny Hill Pub, based on the comments provided, exhibits several strengths and weaknesses. In terms of strengths, the pub receives praise for its prompt service, warm and welcoming atmosphere, and tasty food. Additionally, customers appreciate the hot and freshly cooked meals, well-presented dishes, and the willingness of the staff to accommodate special requests. The portion sizes are also highlighted as generous, particularly the farmhouse Cumberland sausage and the mixed grill. Furthermore, the carvery receives special mention for its delicious roast potatoes and overall quality. The availability of parking is another positive aspect of the pub.

However, there are several weaknesses mentioned by customers as well. One recurring issue is the waiting time for food, with one customer being quoted 40+ minutes but receiving their food earlier. While this may be seen as a positive by some, others may find the initial wait time excessive. Additionally, the prices are mentioned as being on the higher side for simple fare, which might deter price-conscious customers. Another weakness is the inconsistency in temperature, with one customer mentioning that their steak wasn't very hot. However, it is worth noting that the staff were willing to help by reheating the dish. There are also some complaints about the service, with one customer feeling like the staff had forgotten about their food order, resulting in a 30-minute wait for the main course.

In terms of the dining experience, one customer mentioned that the sharing platter arrived on a slate with no other plates. While this may be seen as a unique presentation, some customers might prefer more conventional serving methods. The cleanliness of the menus was also raised as an issue, indicating a potential area for improvement.

In summary, The Sunny Hill Pub has several strengths, including prompt service, warm and welcoming atmosphere, tasty food, and generous portion sizes. The availability of parking is also a positive aspect. However, there are weaknesses to address, such as waiting times for food, higher prices for simple fare, inconsistency in temperature, and occasional issues with service and cleanliness. By addressing these weaknesses, The Sunny Hill Pub can further enhance its strengths and provide an even better dining experience for its customers.

Best TL Reviews

Stopped by for lunch .

Was busy and quoted 40+ minutes for food, but food came earlier than stated.

Served hot and freshly cooked.

Prices were a little high for simple fare, but enjoyed never the less .

Service and greeting was warm and welcoming .

Very good service.food was nice it had taste.well presented.hot.and made room for us on a last.minute.place to sit.well done.

Food was lovely but the steak wasn't very hot however the staff were more than happy to help reheat it may have been my fault as I went to get my son out of the soft play

Sharing platter came for 2 on a slate with no other plates but was really good and a big portion

I got farmhouse Cumberland sausage which was the biggest I’ve ever seen and again came with a huge bowl of chips

And mrs got mixed grill which again was huge, food was good service could of been a little better only because it felt like they’d forgotten about waiting to order food and took 30 min for main to turn up

But good overall

Have never been in for a carvery before but i was hungry omg was lovely hot fresh and the loveliest roast tatties I've had ... Will definitely be returning

Great pub, amazing food. I had the steak and ale pie, proper tasty. This place has parking, but be aware last orders for food is early (ish) on a Monday

We where a Party of 10.they would not let us put 2 tables together, due to serving issues. Nothing to do with Covid-19.

It makes it hard for the waitress to reach. . As we where leaving they set up a table for 12. However the food was nice. Menu's needed a good clean. We did clean ours.

Absolutely beautiful food and very polite and friendly staff , also very helpful . I would definitely recommend the sunny hill pub I can't wait to return .