Mary's Cafe Dial-A-Roast Wirral

+44 151 345 4544

233 Seaview Rd, Wallasey CH45 4PD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Mary's Cafe Dial-A-Roast Wirral

Mary's Cafe Dial-A-Roast Wirral has received a mix of positive and negative comments, which highlight both its strengths and weaknesses. Below is an analysis of these comments.

Starting with the positive comments, one customer mentioned that the delivery time was really fast. This indicates that the cafe has efficient processes for delivering their food, ensuring that customers receive their orders in a timely manner. Fast delivery can be a significant strength in the food delivery industry as it enhances customer satisfaction and increases the likelihood of repeat business.

Another positive comment mentioned the quality of the Lamb Roast Dinner and Velvet cake. The customer described the food as nice and hot with a generous portion size. This suggests that Mary's Cafe Dial-A-Roast Wirral excels in preparing flavorful and well-sized meals. High-quality food is crucial for customer satisfaction and positive word-of-mouth recommendations.

Additionally, a customer mentioned that the staff at the cafe were friendly. This is a significant advantage as friendly and helpful staff create a positive and welcoming atmosphere, enhancing the overall customer experience. Friendly staff can also help create loyal customers who feel valued and want to return to the cafe.

Moving on to the negative comments, one customer expressed disappointment with their chicken roast dinner. They mentioned that it wasn't very nice and that the carrots seemed frozen. This indicates a weakness in the cafe's food quality control. Inconsistent food quality can lead to customer dissatisfaction and negative reviews. It is important for the cafe to address this issue and ensure that all their meals meet a consistent standard of quality.

Another customer mentioned that the roast potatoes, gravy, and Yorkshire pudding were not great. This further emphasizes the weakness in the cafe's food quality control. Multiple negative comments about the same dishes suggest that there may be ongoing issues with the preparation or sourcing of these items. Consistency is crucial in the food industry, and the cafe should focus on improving the quality of these components to maintain customer satisfaction.

One customer complained about the rude and ignorant behavior of the staff. They mentioned their account being disabled and being mistreated over the phone when placing an order. This comment highlights a significant weakness regarding customer service. Rude and ignorant behavior by staff can severely impact the reputation of a restaurant and result in lost customers. The cafe should address these complaints and ensure that all staff members are trained to provide excellent customer service.

In conclusion, Mary's Cafe Dial-A-Roast Wirral has several strengths such as fast delivery, high-quality food, and friendly staff. However, there are also weaknesses in food quality control and customer service. Addressing these weaknesses can help the cafe improve overall customer satisfaction and maintain a positive reputation.

Best TL Reviews

First time ever trying the food from here. I had the Lamb Roast Dinner and a slice of Velvet cake. Delivery time was really fast. The Lamb roast dinner was really nice, hot and the portion size was great, more than enough meat. The Velvet cake was very nice as well. Will be ordering again, would highly recommend.

Had chicken roast dinner not too impressed as it was not very nice and not cheap either! Carrots seemed frozen not fresh. Yorks pud same also. Roast potatoes and gracy not great. Chicken was good but rest not acceptable.

Wonderful roast dinner. Cooked to perfection. Generous portion even in the child’s meal. Friendly staff. Will definitely be ordering more meals in the future

Good food, good people, decent prices, awesome roast dinner( they deliver too)

Regularly get Sunday roast dinner here very large portions well cooked & very hot

The roast dinners were gorgeous ????????Lovely lamb and chicken and massive too!???? See you again soonies guys xxx????????????Do NOT order from these rude, ignorant people! Our account was disabled on just eat first ...for no reason what so ever....i have only ever left good reviews. Just rang up now for 2 dinners with extra meat =£28 pounds...she went right through everything with me, dinners later today....the girl on the phone said....could you hold the line a second...came back and said....we are very busy ,call back later and buttoned me...????????....no idea why????????......money is really tight at the moment...right? And yet they can afford to turn good money away....SHAME ON YOU!????????????????????

Absolutely amazing coffee ☕️ ???? ❤️ and the choice of 5 different size breakfasts an plenty more on the menu ????. Very clean an recommended ????

Well, what a little gem of a cafe. Very welcoming, very clean, first class homemade food and friendly too!