Magic Nails Spa

+1 828-313-0778

229 River Bend Dr, Granite Falls, NC 28630 United States of America

Open Today: -

Quick Facts About Magic Nails Spa

Magic Nails Spa place, based on the comments provided, has both strengths and weaknesses. Let's analyze them in detail.

In terms of strengths, it is evident from one comment that the nail technician did a good job on their pedicure and the acrylic set with gel polish. The commenter mentioned that the manicure lasted close to three weeks and looked flawless. This positive experience showcases the skill and expertise of the staff, particularly the male technician who takes pride in his craft. Furthermore, another commenter found the staff helpful in deciding on a nail design, which indicates good customer service and an effort to meet the clients' preferences.

However, the weaknesses of Magic Nails Spa place are more prevalent in the comments. Firstly, there are numerous complaints about the staff's rudeness. Commenters mentioned feeling unwelcome, disrespected, and rushed. The lack of customer service and professionalism is a significant drawback for any business, as it can leave a negative impression on potential customers. The fact that one commenter indicated that the staff seemed disappointed when someone walked in further emphasizes the poor customer service experienced at the spa.

Another issue highlighted by customers is the inconsistency in pricing. One commenter mentioned that prices were changed three times, leading to confusion and dissatisfaction. In addition, there was a complaint regarding the high cost of services. A customer was charged $170 for a pedicure for themselves and their granddaughter, and felt that the service provided does not justify the price. Additionally, the comment about an extra charge for paying with a debit card can be seen as unfair and may discourage customers from returning.

The quality of the nail treatments also received criticism. Two customers expressed disappointment with the durability of their nails, mentioning chipping after only a few days. Furthermore, one customer stated that they received a subpar experience with just a basic polish, feeling rushed and unsatisfied with the lack of additional services such as cuticle clipping and massaging. This highlights inconsistencies in the quality of services provided at Magic Nails Spa place.

Lastly, the appearance of the spa was mentioned as a weakness. A commenter described the exterior as unappealing, which may deter potential customers from visiting.

In conclusion, Magic Nails Spa place has some strengths, such as skilled technicians and helpfulness in deciding nail designs. However, their weaknesses greatly outweigh these positives. They have serious issues with customer service, including rudeness and a lack of professionalism. Inconsistencies in pricing and subpar quality of nail treatments further add to the dissatisfaction experienced by customers. The appearance of the spa also leaves something to be desired. Overall, based on the comments, it is clear that Magic Nails Spa place has significant room for improvement.

Best TL Reviews

I want a pink colored acrylic full how much it would be. She said 40 and up when I sat down she kept saying she was gonna give me gel overlay I told her no I wanted the pink colored acrylic. She said they don’t offer that but on the sign it states that they do colored acrylics. She already started my nails so I told her OK I picked the pink I wanted and it turned out. The pink isn’t even what the shade I chose poor quality of nails my thumb feels like it’s going to break already but I just got them done when I went to pay it ended up being $70. Very disappointed I usually do my own nails with dip powder and I should’ve just dipped my nails myself. I’ve use the same kit for over a year and it was only $40.

Do Not Recommend!!!

This place is Very Sketch!! The outside is not appealing, only stopped here bc I was in the area.

I walked in and asked for a manicure.

The lady said, what do you mean manicure?

She was very rude!! She would not let me tell her what I wanted and kept asking if I was paying cash or card. The man sat down in front of me and turned the light on to do my nails, she kept talking, I was trying to explain that I did not want gell back on my nails. He then turns the light off and walks away. I got up and left. There were no customers and I can see why.

Very rude and seemed as if they were disappointed that someone walked in

Asked for a pedicure and told me it would be 75$ and 25$ up charge to get gel polish off my toes. Was very rude. And my nails only lasted for three days and it started chipping. Was very upset because I’m a mom of two and get limited time to myself.

I wish I could give a 0! I should have left when I got there and they were completely empty! Horrible manicure and prices were changed 3x. Don’t know how they been there 10 yrs!!!

Got no more than just a polish. Waste of money. Was looking forward to a nice relaxing time but was rushed through with no massaging, cuticles clipped .... nothing. I was the only client there. Will not be back.

I absolutely love this place! I did not go at first due to some of the reviews, but my neighbor and her daughters go there and gave a rave review. The lady did my pedicure and did a very nice job. The man - I wish I had their names - takes great pride in his craft. My full acrylic set with gel polish is flawless! I have never had a manicure last for close to three weeks and look this good (see photo).

I took my 4 year granddaughter to just get her toes and fingernails painted and I got myself, just a pedicure. They charged me $170.00 for just that. The service was terrible. The lady that did mine, barely worked on my feet, didn't massage the lotion in on my lower legs and the only hot towel I got, was when we wiped off the lotion that she didn't massage into my skin. Also, they charge $5.00 extra per service you get if you use your debit card. Therefore, I paid $15 extra dollars just because I didn't carry cash. $170 for a 20 min pedicure, if that. The female owner of the store isn't very pleasant.

Very helpful in deciding what I wantedy, my nails are very strong and look amazing. I trusted the gentleman's skills and I was not disappointed. I will return.