Quick Facts About Magna
Magna Place, a restaurant recently under new ownership, has received mixed reviews from customers. To properly assess its strengths and weaknesses, it is important to analyze these comments and experiences.
Starting with the negative feedback, one customer expresses dissatisfaction with their overall experience. They state that their purchases were not delivered and they were unable to contact the restaurant for any resolution. This caused them to miss out on both their payment and the food they ordered. They also mention their frustration with Just Eat, a food delivery platform, for not being helpful in this situation. This comment highlights a significant weakness of Magna Place - their poor customer service and communication. It is crucial for any establishment to be readily available and responsive to customer inquiries and concerns.
Another negative comment conveys disappointment with the quality of the food. The customer specifically mentions that the chicken tikka was tasteless and soggy, the prshwari naan was plain, and the onion bhaji was soggy. They express their disappointment further by stating that everything was thrown away. This indicates a weakness in the overall food quality and taste of Magna Place. In order to be successful, a restaurant must consistently deliver delicious and well-prepared food to its customers.
On the other hand, several positive comments emphasize the strengths of Magna Place. One customer describes their experience as great, with delicious food and pleasant staff. They highly recommend the restaurant to others. This comment highlights the strengths of Magna Place in terms of food quality and customer service. Delicious food and pleasant staff contribute to a positive dining experience and make customers want to return.
Similarly, another customer praises the food, stating that it tastes fresh, is very tasty, and that their entire family enjoyed it. They also express their intention to return and recommend Magna Place to others. This comment reinforces the strengths of Magna Place regarding food taste and customer satisfaction. Consistently providing fresh and tasty food is crucial for a restaurant's success.
Another positive comment mentions the attentive and prompt service, as well as the delicious flavors and freshly made naan. The customer appreciates the personalized service of adjusting the heat of a dish for their guest and the range of drink options available. The free side dish and small chocolates at the end of the meal are also mentioned, showcasing the strengths of Magna Place in terms of customer service, attention to detail, and overall dining experience.
In summary, Magna Place has both strengths and weaknesses based on the comments provided. The strengths include delicious food, pleasant staff, attentive service, and attention to detail. These qualities contribute to positive dining experiences and customer satisfaction. However, the weaknesses involve poor customer service and communication, as well as negative feedback regarding the taste and quality of certain dishes. These weaknesses need to be addressed in order to improve the overall reputation and success of the restaurant.
Best TL Reviews
Didn't deliver all my purchases and impossible to contact so got no remedy payment or food as just eat hopeless too. Dall and mango chutney not delivered yet paid all in advance. No contact means cannot check being cheated...
Under new ownership so they're still finding their feet. Polite, quick and attentive service. No longer serve alcohol (Bangladeshi Muslims) but that's not a problem for me personally.
Love this restaurant, great food, great service
Food from here is amazing, absolutely delicious, staff very pleasant and food delivered very quickly..very happy to recommend!!!
Food Taste Fresh Very Tasty
we whole family of 7 people enjoy
we will be back soon
high recommended to everyone
Magna has recently moved buildings and feels like new owners. I loved Magna in the past, but honestly can say that today was the worst Indian takeaway I've ever had. Chicken tikka was tasteless and soggy. The prshwari naan was plain. The onion bhaji was soggy. Everything has been binned. Really disappointed.
The staff are great, very friendly and generous (free beer whilst waiting for my takeaway) and they threw in a couple of extra small dishes for free, so my hopes were high. Unfornantely, the curry just isn't that good. Really greasy and overcooked. It's a shame as the staff are really nice.
Great depth to the flavours. Beautiful freshly made naan. Very friendly service. Very attentive and prompt. Had a lamb madras and chicken madras - the restaurant adjusted the heat of the latter for my guest. Good range of drinks. Kingfisher and Cobra beer and spirits, liqueurs etc.
Food served at table on heated metal plates. Gave us a free side dish (sag aloo). Little chocs at end. I always come here when staying in the area. Nice evening.
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