Island Star

+44 1851 706060

28 South Beach, Stornoway HS1 2BN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Island Star

Island Star Place, a Chinese takeaway located in Stornoway, has received a mix of positive and negative reviews. In order to understand the strengths and weaknesses of the establishment, it is important to analyze the comments provided.

Starting with the positive feedback, several customers have praised the quality of the food at Island Star Place. One comment states that the food prepared here is some of the best they've ever had. Another customer mentions that they enjoyed all of the Chinese food and found it to be lovely. This indicates that the establishment has a strong track record of providing delicious meals that satisfy customers' taste buds.

Portion size is also highlighted as a strength. One customer mentions that the portions at Island Star Place are massive, providing excellent value for money. Another review mentions that they had great dinners for four days from the Set Meal for 4 option. This indicates that customers can expect generous servings when ordering from this takeaway.

Speed and efficiency of service is another strength highlighted in the comments. One customer mentions that their food was ready quicker than expected, which they appreciated. This indicates that Island Star Place prioritizes promptness and strives to deliver orders in a timely manner.

The positive reviews also emphasize the variety of dishes available. A customer mentions that they tried a Special Chop Suey and found it to be one of the best they've had. This suggests that Island Star Place offers a diverse menu with options that cater to different tastes, ensuring that customers can find something they enjoy.

However, there are some weaknesses mentioned in the comments. One customer mentions disappointment with the food quality in recent months, citing examples of pale chicken cubes and overcooked noodles. Another customer states that they had an awful experience with a Singapore chow mien, contrasting it with a fantastic dish they had from a different restaurant. This suggests that there may be inconsistencies in the quality and execution of certain dishes at Island Star Place.

Another weakness highlighted is poor customer service. One customer mentions a negative experience where they were given the wrong order and had to drive back to collect their correct order. They further express disappointment with the lack of an apology and describe the food as disgusting. This indicates that there may be issues with communication and customer satisfaction at Island Star Place.

In conclusion, Island Star Place has several strengths that contribute to its positive reputation. These include the delicious food, generous portion sizes, prompt service, and a diverse menu. However, some weaknesses can also be identified, such as inconsistencies in food quality and poor customer service. By addressing these weaknesses, Island Star Place can work towards further improving its offerings and ensuring a consistently positive experience for customers.

Best TL Reviews

Have been customers of this excellent Chinese takeaway before, don't be put off by the outside of the premises, the delicious food prepared here is some of the best we've ever had. We opted for the Set Meal for 4 option and weren't disappointed at all by the huge and heavy box that was given to us once we'd paid. The spring rolls are the best we've had, much bigger than the norm, they have chicken and pork, as well as the usual bean sprouts and vegetables filling. We had great dinners between the 3 of us for 4 days!

Visiting the Isle for couple of weeks and tried this take out chinese, the food was ready quicker than they said which was great and it tasted lovely, would recommend!

Best Chinese in Stornoway. Great food, massive portions good price.

Personally I like a Special Chop Suey... and I've had many... can be very hit & miss usually BUT tried it here in Island Star and have to say it was one of the best I've had... All the right ingredients, rich tasty gravy and best of all freshly made with super fresh ingredients. I highly recommend this establishment, Thank You! 13 August 2022.

Lovely Chinese food! Maybe a little to sticky on the sauce, but we enjoyed all of it. Great to have found such a good Chinese restaurant out here!

When it comes to Chinese cuisine on the island it doesn't get much better than the Island Star, serving meals on a Sunday when nothing much else is open and delivering quality everytime. I have never been disappointed with my dinner from this place and have even tried things out of my comfort zone that have gone down with aplomb.

Really disappointed with the food here last few months, pale cubes of chicken, overcooked noodles etc etc.

Had a Singapore chow mien and it was awful, had one since from Peking cuisine and it was fantastic ????‍♂️

Awful service. Awful food. Won't be going there again. Paid over £40 and was given the wrong order. Had to drive back ten miles to collect what I had ordered. They were entirely unapologetic. I drove home with the food and it was disgusting. Nobody ate it. Poor show!