Matt's Cafe

+44 1772 682911

Preston Old Rd, Clifton, Preston PR4 0ZA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Matt's Cafe

Matt's Cafe seems to have both strengths and weaknesses based on the comments provided. We will explore these points to gain a comprehensive understanding of the cafe.

One of the strengths of Matt's Cafe is its reputation as "the best little cafe in town." This suggests that the food and overall experience are highly regarded by customers. This positive perception could be attributed to the kitchen staff, Ange and Tiff, who are described as "Kitchen Angels." The mention of the staff implies that they provide good service and potentially contribute to the enjoyable atmosphere of the cafe.

Another strength noted is the quality of the food. Multiple comments highlight the great taste and the fantastic breakfast that Matt's Cafe offers. This indicates that the cafe delivers delicious meals, particularly breakfast options. It is a positive sign for potential customers who prioritize high-quality food.

The staff at Matt's Cafe is deemed friendly by several visitors, which is another strength. Friendly service can enhance the overall dining experience and make customers feel welcome. This positive interaction between the staff and customers fosters a pleasant atmosphere, making guests more likely to return.

Although there are numerous strengths, there are also weaknesses present. One potential weakness is the waiting time for orders. One comment mentions that customers have to wait a while for their orders. While this does not specify a specific time frame, efficient service is crucial in the food industry, and any prolonged waiting time can negatively impact the customer experience. This issue should be addressed to ensure customer satisfaction.

Another weakness highlighted is the negative experience of a customer who wanted to make substitutions in their order. The customer was met with rude behavior and additional charges for the substitutions. This incident reflects poor customer service and can create a negative impression of the cafe. Staff members should strive to be accommodating and friendly, addressing customer preferences and requests in a professional manner.

It is also important to note that there was a positive review regarding the quality of the food, specifically the meat and potato pies. However, the comment does not specify whether this is a regular item on the menu or a limited-time feature. Consistency and variety in the menu offerings are essential to cater to different customer preferences and ensure repeat visits.

Additionally, the comment that describes Matt's Cafe as a "hidden little gem" suggests that the cafe may lack sufficient visibility or promotion. While being hidden may create an exclusive atmosphere, it can also limit the number of potential customers who might not discover the cafe easily. Increased marketing efforts and strategic positioning may help attract more customers to this hidden gem.

In conclusion, Matt's Cafe has several strengths, including its positive reputation, great food quality, and friendly staff. However, there are weaknesses to address, such as wait times for orders, poor customer service experiences, and the need for increased visibility. By addressing these weaknesses and capitalizing on their strengths, Matt's Cafe can enhance the overall customer experience and attract a larger customer base.

Best TL Reviews

The best little cafe in town !! run by the Kitchen Angels Ange & Tiff - Sad thing is by the time you read this it will be too late to share the food experiences they create :( - Good luck for the future xxx PCM

Great food brilliant staff just have to wait a while for your order

Very nice food, quick service great choice and friendly staff. ????

Fantastic breakfast thanks to you all

Great food, great bap’s & great banter

If I could give 0 I would. Didn't even get any food as I asked if I could have a breakfast but swap a couple of items I was told rather rudely it would cost me 60 pence extra for each item I swapped even though it was just a swap not an extra item. I walked out without ordering what a joke! I would not recommend.

Had a couple of potatoe and meat pies. Really good. Not sloppy or too full of potato.

Was pleased to see the place open.

A hidden little gem

Great and friendly service. Quality of food cannot be faulted