Quick Facts About Mega Kebab And Pizza
Mega Kebab And Pizza place has received some extremely negative comments regarding their service, food quality, and communication. These comments highlight several weaknesses of the establishment that need to be addressed in order to improve its overall reputation and customer satisfaction.
One of the major weaknesses mentioned by multiple customers is the poor communication from the restaurant. Customers have complained about not receiving any updates about their order or being unable to reach the restaurant via phone. This lack of communication leads to frustration and a feeling of being ignored, which is detrimental to the customer experience.
Another weakness highlighted is the inconsistent and poor quality of the food. Several customers have mentioned receiving cold, inedible food, small portions, and dry meat. Rotten vegetables, soggy and undercooked chips, and tasteless dishes were also mentioned. These issues with the food indicate a lack of attention to detail and quality control in the kitchen, contributing to a negative dining experience.
The negative comments also mention issues with delivery. Customers have reported late deliveries, missing items, and drivers marking orders as delivered without actually delivering them. These problems undermine the reliability and trustworthiness of the restaurant's delivery service. Additionally, the negative attitude and rudeness of the delivery driver mentioned by one customer reflects poorly on the restaurant's customer service.
Customer service is a significant weakness of Mega Kebab And Pizza place, as evidenced by the comments. Customers have described the service as trash, shocking, vile, and disgusting. The restaurant's failure to inform customers about unavailable items, the rudeness of the delivery driver when questioned about missing items, and the overall lack of response and accountability from the restaurant contribute to the negative perception of their customer service.
Furthermore, the fact that the restaurant is known to operate under multiple names on delivery apps from the same address raises concerns about their business practices and transparency. This could lead to confusion amongst customers and potentially affect their trust in the establishment.
Despite the numerous weaknesses highlighted by the negative comments, there is a positive review regarding a specific dish - the aubergine filled with minced lamb meat, mushrooms, roasted red pepper, tomatoes, and melted cheese. This positive comment indicates that there may be some strengths in terms of specific menu items or dishes that the restaurant offers. It suggests that Mega Kebab And Pizza place has the potential to provide authentic home-cooked meals with great taste, as long as they focus on consistency and quality in their overall food preparation.
In conclusion, Mega Kebab And Pizza place has several weaknesses that need to be addressed in order to improve their overall customer experience. These weaknesses include poor communication, inconsistent and poor food quality, issues with delivery, and subpar customer service. The positive comment about a specific dish demonstrates potential strengths in certain menu items. By addressing these weaknesses and building upon their strengths, the restaurant can work towards providing a better dining experience for their customers.
Best TL Reviews
Ordered from them a few minutes ago, they didn’t have what I ordered and instead of calling me to let me know, or cancelling the order, they instead decided to send completely different items and expected me to pay for them without a refund, at 2:30 in the morning. Absolute trash service, first and last time I’ll be using them.
Delivery driver rude as anything after asking why half my delivery was missing telling me it is not his job to check the order before delivering when clearly states on the receipt there is a large bottle of drink missing at the very least. The delivery driver was abusive after being asked why he has not brought the bottle of drink and rest of order. it is clearly a simple question to be asked as they charge £3 minimum for drink let alone the rest of the order. Rang the landline numerous times, never got through to anyone to request rest of my order delivered, it is a Tuesday night for god sake.Food was cold, i live no more than 4 minutes away with heavy traffic. Disgusting service.
Absolutely shocking customer service and vile, freezing cold food.
Couldn't get hold of the restaurant as they ignore the phone calls (I'm assuming they get a lot of complaint so choose not to answer)
When the food did finally arrive well over an hour late (I had to cancel an order I placed elsewhere in the meantime) everything was cold and inedible. Wrong and missing items. If they are going out of their way to get a reputation for being abysmal then they are succeeding.
Zero communication from restaurant. No update and no idea what was happening. Disgusting.
Paid 48£ for 2 portions of shish mix and 1 kebab wrap. For money paid was so small portions, and meat was without taste and so dry peases, just impossible to eat. Vegetables in small plastic containers was rotten. Chips was soggy and undercooked. Terrible food.
I placed an order here for delivery, they said it would be about 30 mins. An hour later, the food was despatched, but the driver falsely marked the order as delivered. The order never arrived, and they would not answer the phone - had to go through deliveroo to get a refund. This place is trading under several different names on delivery apps, all from the same address. Don't order from here.
I recommend this aubergine filled with minced lamb meat, mushrooms, roasted red pepper, tomatoes and melted cheese on top. Great taste! Feels like authentic home cooked meals .
Look at what we ordered compared to what arrived.
They wouldn't awnser the phone to get this ridiculous error fixed. Ridiculous service and aweful food.
Travelled to Bournemouth for a weekend away and called here both nights. Absolutely outstanding has to be the best chicken Shish I have ever had and where I live has some of the best kebab shops. Outstanding thank you, Shame your a 5 hour drive away or I'd be there everytime I wanted a kebab????
Place Pictures
Mega Kebab And Pizza Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Accessibility
Offerings
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Late-night food
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:00 AM - 04:00 AM |
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| Tuesday | 11:00 AM - 04:00 AM |
| Wednesday | 11:00 AM - 04:00 AM |
| Thursday | 11:00 AM - 04:00 AM |
| Friday | 12:00 PM - 04:30 AM |
| Saturday | 12:00 PM - 04:30 AM |
| Sunday | 11:00 AM - 04:00 AM |
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Location
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