Quick Facts About Millhouse Hotel And Riverside Restaurant
Millhouse Hotel and Riverside Restaurant, located in St. Neots, has a number of strengths and weaknesses based on the comments provided.
One of the major strengths of the Millhouse Hotel is the quality of their food. The Sunday lunch is described as lovely, with great quality dishes that are served hot and are considered great value for money. This indicates that the restaurant excels in providing delicious meals to its customers.
The staff at the Millhouse Hotel are also praised for their friendly and efficient service. The team is said to be always happy to help, which contributes to a positive and welcoming atmosphere for guests. This is a valuable strength as good customer service enhances the overall experience for visitors.
Furthermore, the atmosphere in the restaurant and conservatory is described as really lovely. This suggests that the establishment has successfully created a pleasant ambiance for its patrons, which adds to the overall dining experience.
Another notable strength is the hotel's accessibility for people with mobility issues. The fact that the hotel is all on the ground floor and has ground level thresholds on the doors makes it easy for individuals using walking frames or wheelchairs to navigate the premises. This inclusivity is a commendable aspect of the hotel.
On the other hand, there are a few weaknesses highlighted in the comments. One guest mentions that their room did not meet their expectations. They had booked a ground floor room but were given an upstairs room instead. The room they received was described as small and hot, with minimal cooling provided by an inadequate fan. Additionally, there were no opening windows in the room. These factors indicate that the hotel may have failed in providing the promised accommodations and fell short in terms of room comfort.
Another weakness mentioned is the breakfast provided to the guests. One visitor expressed disappointment in the included breakfast, which consisted of a box in the room containing a jam-filled croissant, an apple, a muesli bar, and a box of orange juice. Although they were offered the promised breakfast on Sunday morning, it was only available after their departure. This indicates a lack of flexibility in meeting the needs and preferences of guests when it comes to breakfast options.
Furthermore, a guest points out some flaws during an event night. While the food served was enjoyable, there were issues with the buffet aspect. The clean crockery was not cycled quickly enough, resulting in a shortage of bowls at one point. Additionally, the presentation of ice cream/sorbet in glass tea light candle holders was seen as impractical and messy. These shortcomings suggest that the hotel could improve its organization and presentation during event nights.
Overall, Millhouse Hotel and Riverside Restaurant has various strengths such as excellent food quality, friendly and efficient staff, a lovely dining atmosphere, and accessibility for people with mobility issues. However, there are areas that require improvement, including room accommodations, breakfast options, and the organization of event nights. By addressing these weaknesses, the hotel can further enhance the overall guest experience and satisfaction.
Best TL Reviews
Sunday lunch at the millhouse is lovely. The food is great quality, served hot and great value for money. The team a friendly and efficient and always happy to help. The atmosphere is really lovely in the restaurant/conservatory. Great for people with mobility issues as it's all on the ground floor and the doors all have ground level thresholds so no problem for walking frames or wheelchairs.
While our meals in the restaurant were excellent I can't say the same for our room. When we booked, some weeks prior to our trip, I was told that we would be getting a ground floor room,that opened onto the garden. We were travelling with our dog, which is why the hotel gave us the ground floor room. On checking in we discovered we had an upstairs room. Upon inquiring about the promised room I was told there was already someone in it. The room we had was very small and very hot. The only cooling was provided by an inadequate fan. There were no opening windows. The included breakfast consisted of a box in the room containing a jam filled croissant,an apple,a muesli bar and a box of orange juice. Although we could have the promised breakfast on Sunday morning but the earliest time was after we were leaving. We drove to St. Neots and found a very nice,dog friendly,cafe. We cut short our 3 night stay by 1 night,even though we had already paid. Have given 3 stars due to good meals and friendly staff.
Thank you so much for hosting our wedding last week. We couldn’t have asked for a better venue. Karl, Katie and all of the staff bent over backwards to accommodate us as much as possible given the covid restrictions. Nothing was too much of an ask and they made sure the whole day went so smoothly. The food was amazing, the hotel was stunning and every one involved was incredibly friendly, professional and made us feel so welcome.
Came here for one of the evening meal event nights recently. There was a wedding reception in a marquee adjacent which looked lots of fun. One of the front of house staff admitted they normally give a full selection of meals, but that night they had a barbecue on as the main course option. Still, there was plenty to go around and everyone seemed to enjoy their meals. Seems there are repeat attendees who enjoy the buffet aspect....!! Worth noting with the buffet the clean crockery could have been cycled quicker as at one point bowls ran out when there was a line of people. Also, ice cream/sorbet was served as a single scoop in what appeared to be a glass tea light candle holder?! Dripping all over - funny but not practical. Small bowls are better! On a whole: Nicely presented venue with ample car parking and friendly staff, filling food, fun events.
Went for Sunday lunch 4 adults and 4 children aged from 9 months to 11 years and were very happy. Dinner was lovely atmosphere was very relaxed and we stayed for dessert. We had a pleasant chat and time to relax while the older children played outside. I'd definitely recommend taking advantage of the Sunday dinner offer & taking a break from having to do the dishes. Katie/Katy served us and was pleasant and accomodating.
Lovely setting and great service. Food was fabulous and even for myself being a celiac non gluten eater they were very helpful, helping me choose items of the menu and checking on things with the chef. Bought bread rolls out for our other party members quickly followed by a non gluten bread roll for myself. Portion. Size of food is big and delicious. Not cheap but worth it.
My review is based on what we paid which was £55 for a double room and breakfast. The room was clean and bed comfortable. A little dated but got to take the price into consideration. The shower worked well and we were given shower gel and shampoo. Unfortunately no soap for hand washing. We had a decent night sleep.
Breakfast was good. I had a full English and my partner had a 3 egg omelette. Lots to choose on the continental breakfast too.
Set in nice grounds, recommend taking a short walk to the lake.
Can't give a full verdict as we arrived on a day the restaurant/reception was closed,. We were advised how to check in and it was an easy process,. Staff were very helpful with a query I had and I enjoyed my stay,. Slept very well.
The hotel is well situated and is a 20 min walk from the village,. Plenty of nice walking on the doorstep,.
I would definitely stop again.
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