Quick Facts About Mina Nails
Strengths of Mina Nails Place:
1. Vast variety of colors: One of the strengths of Mina Nails Place is their extensive collection of nail polish colors. This allows customers to have many options and choose a color that suits their preference, style, or occasion. Having a wide range of colors is a great advantage as it provides more flexibility and customization for customers.
2. Nails done to your liking: Many customers appreciate that Mina Nails Place listens to their preferences and does nails according to their liking. This shows that the staff values customer input and strives to provide a personalized experience. The emphasis on customer satisfaction is a strength that enhances the overall experience at the salon.
3. Great hospitality: Customers consistently mention the great hospitality they receive at Mina Nails Place. The staff is described as super nice, and they make an effort to ensure that customers feel welcome and comfortable during their visit. This friendly and welcoming atmosphere contributes to a positive experience and builds customer loyalty.
4. Reasonable prices: The affordability of Mina Nails Place is highlighted by multiple customers. They mention that they get amazing looks for reasonable prices. This indicates that the salon offers good value for the services provided, making it an attractive option for customers who are conscious of their budget.
5. Pay attention to detail: Several customers praise the attention to detail provided by the nail technicians at Mina Nails Place. They mention that the staff does their best to replicate the requested nail designs or shapes, making sure the final result is as perfect as possible. This attention to detail indicates a commitment to high-quality work.
Weaknesses of Mina Nails Place:
1. Inconsistent service quality: Unfortunately, some customers had negative experiences at Mina Nails Place. One customer mentioned that their manicure was rushed and completed within five minutes, leading to missed spots, odd shapes, and bubbles in their nails. Another customer experienced a prolonged wait and had a negative reaction to a product used during their pedicure. These incidents suggest inconsistency in service quality, which can be problematic for a business.
2. Unprofessional behavior: The comment describing the owner's unprofessional and vindictive behavior is concerning. It mentions instances where the owner made a customer late for another appointment, refused payment, and later denied service without any explanation. This behavior reflects poorly on the business and can negatively impact the overall customer experience.
3. Lack of communication and language barrier: One customer expressed frustration with a misunderstanding regarding pricing and services. The customer's mother requested an eyebrow and chin wax but was overcharged, and an unwanted upper lip wax was performed. The customer further mentions that the staff took advantage of the language barrier and mistreated her when she went to address the issue. Effective communication and avoiding misunderstandings are essential for customer satisfaction, and any language barriers should be properly addressed by the salon.
4. Nail durability issues: A few customers faced issues with the durability of their nails after visiting Mina Nails Place. Some mentioned that their nails started to chip shortly after getting a fill. This suggests potential quality control or product durability concerns, which can lead to customer dissatisfaction.
In conclusion, while Mina Nails Place has strengths such as a vast variety of colors, nails done to customer liking, great hospitality, reasonable prices, and attention to detail, it also has weaknesses that need improvement. These weaknesses include inconsistent service quality, unprofessional behavior from the owner, communication issues, and potential nail durability problems. Addressing these weaknesses is crucial for Mina Nails Place to enhance customer satisfaction and build a strong reputation in the industry.
Best TL Reviews
Once I been to Mina’s nails I have never been anywhere else this is my second home! If you come here you can expect a vast variety of colors, nails done to your liking and great hospitality! I definitely recommend, I get amazing looks for reasonable prices I love this establishment it’s my happy place !
They are super nice here. They do the best they can. They have been almost on point when I bring in a picture of how I want my nails. And they always ask what I want. Highly recommend them. Try and call ahead of time for an appointment, but walk ins always welcome.
A friend and I decided to go here because it looked like a really nice salon inside and the reviews seemed nice… we wanted a pedicure and a manicure, both with gel. Which isn’t hard at all as she and i both have gone to school for it. But we were in the pedicure chairs for 3 hours. She and i both have cuts on our toes from the lady cutting our cuticles. When we finally got our manicures they rushed it and finished within 5 minutes. They missed spots on our nails, gave them odd shapes and left bubbles in our nails. We both have natural nails. We paid for the deluxe of everything and really didn’t get anything special done. They used some type of scrub and mask on our legs that left me with a horrible rash and scratches all over my legs and feet. I have bruises on the top of my feet from it all and my toes hurt. It was the worst experience. The staff were very nice overall, but that was the only upside. I usually do not leave reviews, bit this was just not ok.
She did a really good job. She made sure it was as perfect as possible. Will 10/10 come back.
THIS PLACE IS ABSOLUTE LOW QUALITY TRASH AND THE OWNER IS UNPROFESSIONAL AND VINDICTIVE. My last visit there was awful! I arrived on time for a 6pm appointment for full set lashes. She continued doing someone’s nails for 45 mins and when I politely inquired about the time and wait she said she needed to finish someone’s nails and then she would get to me.
She did my lashes almost 7 and made me late for another appointment. She had an attitude and when done with my lashes my eye was red and itching. After the service when I attempted to pay she wouldn’t let me. She said it was free. I offered three times and she refused. So I let it go. One month later I go back for lashes because maybe it was just an off experience. I had an appointment for 5pm. When I arrive she looked at me smiled and then realized it was me and got a nasty look on her face and left me standing at front desk. She then had her brother come to me and tell me due last time with my itching eye she can’t do lashes again on me. She wouldn’t speak to me and refused to my lashes.
She is vindictive, unprofessional, insanitary, and believe me EVERY service they offer is LOW QUALITY. I only went a few times because money was funny. DON’T SAY YOU WERE NOT WARNED!!! Her and her staff will either mess up your nails/lashes and then blame you or they will get an attitude and refuse to take you as a customer. STAY AWAY!
Mina did my nails and not only was she so so sweet but she did them so perfect that I will never go anywhere else for my nails! I really appreciate a great salon with great people that really care about there customers! Thank you so much Mina!! I highly recommend this salon!
I used to go there all the time and never had an issue with them up until yesterday I got a fill, and my mom ASKED for her eyebrows and chin waxed. not only my index finger is chipping already. But they over charged my mom on her chin because she had “too much hair” which she didn’t, they did her upper lip in which she NEVER asked for but took advantage because she doesn’t speak English. Then when I went back there to confront. That lil lady had the AUDACITY to yell and scream at my pregnant self. I always pay the same price when I go there for the both of us. It most of been a slow day for them to try to finesse more money than I owed of me. On top of the disrespect I’m never going there again
Update: 2 more of my nails chipped right after smh
Been going there for years. Only place I trust to do my nails because the quality is much better than anywhere else I've been
Place Pictures
Mina Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places