Hero image

Momo's Diner

+44 121 772 4000
5 Whitmore Rd, Birmingham B10 0NR United Kingdom of Great Britain and Northern Ireland
Open Today: 11:00 AM - 11:00 PM

Quick Facts About Momo's Diner

Momo's Diner in Small Heath, Birmingham has received a mix of positive and negative comments about its strengths and weaknesses. In order to provide a comprehensive analysis, let's explore the various aspects mentioned in the comments.
One of the most consistently praised strengths of Momo's Diner is the quality of the food. Many customers have commended the deliciousness of the cuisine, with one individual even calling it "super delicious." This positive feedback suggests that the chefs at Momo's Diner have a talent for creating flavorful and satisfying dishes. Additionally, another customer highlighted the freshness of the food, particularly when ordering the set meals. This attention to freshness could indicate that the restaurant takes pride in using high-quality ingredients.
Another strength mentioned in the comments is the friendly and welcoming staff. Customers have noted the pleasant interactions with the employees, which can greatly enhance the dining experience. Being greeted warmly and receiving attentive service can make customers feel valued and encourage them to return to the restaurant.
The affordability and quantity of the food have also been mentioned as strengths. One commenter mentioned that for the price of £18, they received a generous portion of chicken, lamb, and rice that was enough to feed two people and even had leftovers. This signifies that Momo's Diner offers good value for money and provides customers with substantial portions. Additionally, another individual praised the set meals, which allow customers to try a variety of dishes at a reasonable price.
Although these strengths are significant, there are a few weaknesses that have been pointed out in the comments. Firstly, the issue of parking has been brought up multiple times. The lack of parking spaces can be inconvenient for customers, especially those who rely on personal vehicles to reach the restaurant. This can deter potential customers from visiting, particularly if they anticipate difficulty in finding parking nearby.
Another weakness mentioned by a customer is that Momo's Diner only accepts cash payments. In today's increasingly cashless society, this can be inconvenient for customers who prefer to pay using credit or debit cards. This limitation could potentially result in lost business if customers are unable or unwilling to pay with cash.
Some customers have expressed concerns about a decline in the taste of the food over time. One individual mentioned that the rice tasted foul and the noodles were dry, leading them to return the food and receive a full refund. This suggests that the quality of the dishes may not be consistent, which could be problematic for the restaurant's reputation and customer satisfaction.
Another weakness that has been noted is the price increase over time. A long-time customer mentioned that the prices had risen significantly, making the restaurant less affordable. This can be a deterrent for customers, particularly those on a tight budget. A higher price point may limit the frequency of visits, resulting in a potential loss of business.
Finally, a customer mentioned that the service at Momo's Diner can be perceived as rude. This negative feedback suggests that some customers have encountered less-than-ideal interactions with the staff, potentially affecting their overall dining experience. Excellent customer service is crucial in ensuring customer satisfaction and loyalty, so addressing any issues with rude or unprofessional behavior is essential for the success of the restaurant.
In conclusion, Momo's Diner in Small Heath, Birmingham has a number of strengths, including delicious food, friendly staff, affordability, and generous portions. However, weaknesses such as limited parking, cash-only payments, inconsistency in taste, price increases, and perceived rudeness in service are areas that could be improved upon. Addressing these weaknesses could help to enhance the overall customer experience and maintain a positive reputation for Momo's Diner.


Best TL Reviews

Momo’s -Small Heath, Birmingham.
Been going to this place for years, not have visited recently so thought I’d call in whilst in the area, food is still supper delicious, although prices have gone up substantially since I last visited … sum years ago!
Food is super good though, credit to the area.
No place to park though.
Visited there on the other day. Friend wanted to have taste from Mediterranean and middle eastern cuisine. Staff very friendly and welcoming. Was busy times as you need to wait in line for a while to place your order. We ordered platter for two which includes Rice, Pasta, Veg Curry, ½ Chicken, Portion of LambQuzi & Chicken Shawarma served with Salad. lambQuzi was a bit dry but others are fine. They have also soup you can have help yourself with soup while waiting for your order. We tried lentils soup which is very nice to have it before the meal.
They have also free spices black tea( mint cinnamon and cardamom ) that you can enjoy it after the meal. You can find black Thermos and cups by the soup table and help yourself with that. Downstairs it is a bit squeezed place as it is narrow but they have also upstairs place.
It is worth to visit if you are around and see not busy time.
We stumbled upon this place because we were craving some rice and the food was incredible. We ordered a huge dish of chicken, lamb and rice. For 18 it fed two of us and there was some left over. What's more is how delicious the food was. Thank you!!
Good food and deserves a visit if you’re nearby.
Came from London and was recommended this place. Food was good but some of it needed a little more salt and maybe some pepper.
I would definitely come back again.
Fantastic fresh food, I always go for the set meals as you get a mix of everything. The food has always been fresh & hot, the staff are very friendly & polite highly recommended..
They don't deal with cards only cash that's a big headache otherwise food is good service is a bit rude in my opinion n that's because i guess they think there business is at peak so they don't care about treating good to customers a bit expensive not to go every day it's guna be a big load on your pocket if u are a minimum wage person n got other stuff to deal with in life like kids home bills rent etc only thing is take plenty of cash with u so that u won't return disappointed
Regularly visited since 2019, it was great in terms of cost, quantity and tatse. However, they have increased the price significantly high and the taste has deteriorated. The rice were foul/smelly and noodles were dry. Returned the food, compalined and thry refundef full money.
Had a amazing lunch here. Pretty good. Nice staffs.enjoyed the meal

Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Momo's Diner Info

Amenities

Service options
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Great tea selection
Offerings
  • Healthy options
  • Late-night food
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Cash only

Today

Opening Hours

Monday 11:00 AM - 11:00 PM
Tuesday 11:00 AM - 11:00 PM
Wednesday 11:00 AM - 11:00 PM
Thursday 11:00 AM - 11:00 PM
Friday 11:00 AM - 11:00 PM
Saturday 11:00 AM - 11:00 PM
Sunday 11:00 AM - 11:00 PM

How to go there

Location