Mr Chips

+44 28 3883 1931

4 Mill St, Gilford, Craigavon BT63 6HQ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Mr Chips

Mr Chips place has received a mix of positive and negative comments, providing insights into its strengths and weaknesses. Understanding these comments can help evaluate the overall experience at Mr Chips place and assess areas of improvement.

Starting with the strengths, multiple comments highlight the friendly staff and bosses. Having friendly employees can significantly impact the overall customer experience, making customers feel welcomed and valued. Friendly staff can create a positive and comfortable environment, encouraging customers to return. Additionally, the comments mention good food, specifically praising the chips and burgers. These positive reviews indicate that Mr Chips place excels in delivering tasty and satisfying menu items.

Another notable strength pointed out in a review is the enforcement of safety regulations. The reviewer appreciates the chippy's strict adherence to COVID-19 protocols, ensuring customers wear masks and maintaining a safe environment. This commitment to customer safety indicates responsible management and a focus on the well-being of customers and staff.

Moving on to the weaknesses, one review mentions the poor condition of the premises, specifically the dirty windows. Maintaining cleanliness is essential for any establishment, particularly in the food industry. Dirty windows can create a negative first impression and raise concerns about the overall hygiene of the place. It is crucial for Mr Chips place to address this issue promptly to improve the overall experience for potential customers.

In another negative comment, a customer expresses dissatisfaction with the quality and presentation of their order. The reviewer mentions that the cod used was possibly whiting, which was not the expected fish. They also criticize both the batter and the chips, describing them as greasy and inedible. Inconsistent food quality can be damaging to a business's reputation and may discourage customers from returning. Mr Chips place should address these issues by ensuring consistency in the quality of their ingredients and cooking practices.

Customer service is also highlighted as a weakness in multiple comments. One reviewer mentions a specific issue with one staff member consistently forgetting parts of their order. This suggests a lack of attention to detail and may result in dissatisfaction among customers. Mr Chips place should address this concern by providing consistent training and emphasizing the importance of accurate order taking and customer service skills.

Furthermore, another negative review highlights overcrowding and undercooked chips during a visit. Overcrowding can lead to a chaotic atmosphere and potentially compromise customer safety, especially during the ongoing pandemic. It is essential for Mr Chips place to closely monitor capacity limits and ensure proper social distancing measures are in place. The issue of undercooked chips also needs to be resolved promptly, as it directly affects the quality of their signature menu item.

Lastly, one comment mentions that the portions at Mr Chips place are small compared to other chippies. While the food quality receives positive reviews, the portion size may leave some customers feeling unsatisfied. Mr Chips place could address this concern by offering larger portion sizes or providing options for customers to choose the size of their servings.

In conclusion, Mr Chips place possesses strengths such as friendly staff, good food quality, and a commitment to enforcing safety regulations. However, comments point out weaknesses including cleanliness concerns, inconsistent food quality, issues with customer service, overcrowding, undercooked chips, and small portion sizes. Recognizing and addressing these areas of improvement can help Mr Chips place enhance the overall customer experience and solidify its reputation as a top chippy.

Best TL Reviews

Friendly staff friendly bosses good food what more would you want

Called in around 2.30pm 17.11.22 with the dodgy £1.

Best chips I have ever eaten by a distance .

Dreadful, I usually look at the windows before I enter, they were filthy, turn away? I was starving, cod supper, small bottle of water £10+ whaaat! Drove to a quiet spot, the cod, I believe was whiting, too thin for cod, batter worst I have ever been presented with, chips soggy, both were grease city. They went in the bin, inedible, shame on you 'Mr Chips'. Never again.

Lovely chips, gravy, super chip and burgers. Very nice. I am leaving this review as I am so pleased to see that when I was in the chippy, three men came in with no masks and were asked to leave - big sign outside - if not wearing mask, stay outside and order. I am so pleased someone (the man in charge) is enforcing the law and showing a bit of common sense. My family have been shielding from the very start due to one of us undergoing treatment and only going out for essentials. We went out tonight for a treat as we are still shielding due to advice from our consultant (People are still having to shield because of their illnesses). WELL DONE AND THANKS for keeping your chippy safe.

SINCE 1st REVIEW.

Been back twice and it seems that when the man is in chippy, the mask rule applies. The woman in charge doesn't uphold the rule at all. Very disappointed. Also, the last time we were in, it was overcrowded, the woman didn't comment or ask anyone to wait outside, and when we got the chips, it seemed because they were busy, the chips were undercooked. Very disappointed and for that reason, I am marking them down on their food. Not consistent.

Two word,.....unbelievably great????

First off, great food. Best chippy around. Burgers are amazing. Customer service, however, is not always good. Many times the woman behind the counter has taken the first thing I've asked for, then walks off and never gets the rest of the order. Every time she serves me. No one else seems to have this problem with me. Perhaps from now on I shall just write my order down and hand it to her if I wish to eat myself.

fish supper an spice bag are unreal. and also have experienced staff. not ur usual 17year old that couldnt cook toast never mind a burger

Lovely food. Specially the chips BUT, portions are small compared to many other great chippies. If they give better portions, I will give 5*.