Mr Scrumptious

+44 1823 665387

8 South St, Wellington TA21 8NS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Mr Scrumptious

Mr Scrumptious Place, based on the comments provided, has various strengths and weaknesses.

Starting with the strengths, one customer mentions that Mr Scrumptious delivers excellent food on most occasions. This implies that the quality of the food is generally good and meets customers' expectations. Another customer praises Mr Scrumptious for providing great local service and mentions that they have always had excellent food. The fact that this customer has been a satisfied customer for a while indicates a level of consistency in terms of food quality and service.

Additionally, one customer mentions that when there was a mix-up with their order, Mr Scrumptious himself quickly drove out to sort the problem. This showcases a commitment to customer satisfaction and a willingness to go above and beyond to rectify any mistakes.

Furthermore, another customer appreciates the Wellington Special pizza, indicating that there are menu options that are enjoyed by customers.

However, there are several weaknesses highlighted in the comments. One customer mentions that the chips received were cold and had a taste of old oil, leading to an "off" taste. This suggests that there may be issues with the freshness of the ingredients used and the cooking process.

Another customer states that the kebab meat was cold, indicating a lack of attention to food temperature and possibly the overall quality of the kebab.

Several customers express dissatisfaction with the customer service. One customer reports a negative interaction with the manager, who allegedly told them not to order from Mr Scrumptious again when they complained about their order. This reflects poor customer service and a lack of willingness to address customer grievances.

Another comment highlights a lack of COVID-19 precautions, including no masks worn by staff and no screens in place. This indicates a disregard for the safety and well-being of customers and a failure to adhere to recommended guidelines.

There are also complaints about the quality of the food. Customers mention dry and overcooked chicken, burnt pitta and chips, and tasteless chicken. These comments suggest that there may be inconsistencies in the preparation and cooking of the food, leading to negative dining experiences.

Lastly, one customer mentions an issue with missing items in their order, specifically, a bottle of drink that did not arrive. This indicates a lack of attention to detail and accuracy in fulfilling customer orders.

In conclusion, Mr Scrumptious Place has some strengths such as generally good food quality and a willingness to rectify mistakes. However, there are notable weaknesses, including poor customer service, inconsistent food quality, and a lack of attention to detail and COVID-19 precautions. Addressing these weaknesses would be crucial for the improvement and success of Mr Scrumptious Place.

Best TL Reviews

Unfortunately my wife made a mistake ordering from here rather than our normal place.

When it turned up the chips were cold and on tasting they tasted like they had been fried in very old oil with a rather "Off" taste

the kebab meat was cold.

The whole thing was excessively for want of a better word "Wet"

A argument then ensued as to why the heck did you order from there ! it was bad enough 10 years ago ! Hence to say nothing has improved :-( maybe in another 10 if we survive .

We have had a take away from here tonight we were sent chips so burnt that they were completely inedible then to make it better they threw the cheese on top still and then I assume play piggy in the middle with the box for a while because the state of them was something else …. So we call as you would however took 9 times to get through to be told no they are not burnt just very well done as he cooks them fresh and well done for every customer and this is just the way they like it no sorry no can we get you fresh ones just having a go at us because “ I cook them now and they are fresh” so unfortunately I will not recommend this place nor will I be returning to them any futher !!

Absolutely disgusting Service. I rang up to complain and the manager told me not to order from here again! my food was gone off dry and it wasn’t even the order that I asked for. This takeaway needs shutting down ASAP it is disgusting and they have disgusting staff that have attitudes. Horrible food and horrible place. And they refuse to refund even when I said the food was gone off! This order cost me £20 aswell and all I got was a dry tasteless kebab and small brown smelly gone off tub of salad. IF I COULD LEAVE THIS WITH NO STARS I WOULD!!!!!!

Absolutely without doubt the worst kebab I have ever seen in my entire life.cold rubbery meat, tasteless, chips so hard you can barely chew them, and this whole ordeal cost £9 absolutely robbed. Shut this place down it is Vile

Thought we’d try a different kebab shop from our usual one in Wellington last night but never again.

Customer service zero, made us feel unwanted because of just eat orders.

Absolutely no covid precautions in place, all serving staff and drivers had no masks and no screens in place.

One of them opened an empty box for my chips and bashed it around the head of another then filled with my chips so they were left.

Kebabs were warm, just and tasted weird, ended up throwing away.

Disgusting I’ll stick with Ali around the corner

Normally I would say that Mr Scrumptious delivers excellent food however to tonight was not one of these occasions . Whilst the scampi were fine the accompanying chips were awful tasteless over cooked. The portion of chicken ordered tasted disgusting. On top of this a bottle of drink ordered did not turn up!

Not great, dry overcooked chicken, burnt pitta,

burnt dry chips , salad ok.

Not used them for some time, nothing has changed, wont bother for a while longer..chicken shish devoid of onions and peppers, not a proper chicken shish without it.

Server said it only comes with special kebab..

Rubbish.. will look elsewhere

Mr Scrumptious is a great local service. I have always had excellent food and today when there was a mix up with the order Mr Scrumptious himself drove out quickly to sort the problem! Mr Scrumptious has kept me and my family sane through lockdown! No hesitation in recommending him to anyone, oh and his Wellington Special pizza is lovely! Thank you Mr Scrumptious!