Jannah Grill

+44 20 7739 5677

352 Bethnal Green Rd, London E2 0AH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Jannah Grill

Jannah Grill has several strengths and weaknesses based on the comments provided. In terms of strengths, one recurring positive aspect is the quality of the grilled chicken and lamb chops. Customers have praised the taste and consistency of these dishes, which creates a loyal customer base. Additionally, the affordable prices are seen as a value for money, especially when compared to other similar restaurants in the area. The convenience of takeaway service is also highlighted as a positive aspect, making it an attractive option for customers who prefer to enjoy their meals at home.

However, there are also notable weaknesses mentioned in the comments. One major area for improvement is the customer service. Several customers have expressed their dissatisfaction with the lack of professionalism and rudeness exhibited by the staff. This includes instances of the staff laughing at complaints or failing to apologize for mistakes. Customer service plays a significant role in shaping the overall experience and impression of a restaurant, and this weakness may deter potential customers from returning.

Another weakness highlighted is the condition of the dining area. The comments mention uncleaned tables filled with dirty plates and leftover food, as well as an unhygienic toilet. This lack of cleanliness is seen as a major drawback and can significantly impact the overall dining experience. Improving the cleanliness of the dining area, including proper cleaning protocols and maintaining a hygienic environment, is crucial to attracting and retaining customers.

Furthermore, several comments mention issues with the quality of the food. Complaints range from burnt or uncooked food to missing items from orders. These issues not only impact the enjoyment of the meal but also demonstrate a lack of attention to detail and quality control. Consistency in meal quality is an important aspect of a restaurant, and failing to meet this expectation can lead to customer dissatisfaction and potential loss of business.

There are also complaints about the overall ambiance and comfort of the dining area. Uncomfortable seating, unclean tables, and a lack of amenities such as tissue and forks are mentioned. The comments suggest that the dining area lacks proper maintenance and attention, further detracting from the overall dining experience.

In summary, Jannah Grill has strengths in terms of the quality of their grilled chicken and lamb chops, as well as their affordable prices and convenience for takeaway service. However, the weaknesses lie in areas such as customer service, cleanliness of the dining area, food quality, and overall ambiance. Addressing these weaknesses and focusing on improving these aspects of the restaurant could significantly enhance the overall customer experience and satisfaction.

Best TL Reviews

This is my favourite place to go to. I travel over miles just to get food from here for the family. Their customer service is need to improve and modify dining area.They have the best grilled chicken and lamb chops around for which I travel a long distance. The meal quality has been consistent for a number of years and reason why I keep going back. Keep it up guys.

So salad from kebab to wings to meat eveything was burnt spent nearly £32 and this is how the food given. I mean we ordered many times and whoever packed this should have considered how can anyone eat burnt food since we have kids especially during covid. Seriously this is ridiculous

Good for takeaway - not good for eating in.

I usually don't like taking the gamble with fast food/chicken shops, but I thought I'd give Jannah Grills a try since I liked the name. Overall I can say that:

Banging food - A really pleasant surprise considering how low my expectations were. The food I ordered was really tasty. I had the Naga wings and the Gourmet Beef Burger. The burger was REALLY good, especially with the added sauces. The Naga wings were fire, they were as hot as they were tasty which made for a delicious fiery combo.

Value for money - great value for money as the food here is quite cheap, especially when compared to places like Nandos which are significantly over priced.

Hygiene - The dining area is where everything REALLY falls apart. There's always a set of uncleaned tables filled with dirty plates/left over food. It's really off putting and an eyesore. The 1 toilet available is really small and extremely unhygienic. I'd highly recommend you avoid going there if you can. The lighting is garbage, the sitting areas, tables and everything about this dining area is of the lowest standard and quality - they could lose their license over this. This place could easily be a 4/5 if they put some effort into making the dining area look as good as some of their food tastes.

Overall I'd recommend this place to anyone looking for takeaway fast food. It's well worth trying and you definitely get your moneys worth in that regard. HOWEVER, I would GREATLY ADVISE AGAINST eating in, its not a very pleasant experience.

Regularly order from this place literally every week, now fed up! There are issues most of the time, burnt food, missing food, uncooked food etc. Reported several times however they simply don’t care, no apology nothing. Extremely rude. Im done with this place!

I would advise people not to trust these lot, always check your food before leaving the shop, otherwise you will regret when you get home.

Excellent choice for PFC in Bethnal Green.

Sauces on point. Wings tasty AF.

Cheese Burgers nice too.

Prices are still extremely reasonable.

Don't hesitate.

Ordered from here a few months ago and they completely messed up the order. Thought I'd give them another try today, food arrived 2 hours late. The bit that annoyed me is the lack of customer service these brothers had over the phone, absolute joke. Not once did they say sorry, rather, they laughed on the phone when i told them i wasnt happy about the time of arrival. Ontop of this food was luke warm. Safe to say not ordering from here ever again. Save your money people there are better places out there locally.

Worst place ever took 2 hours to receive the order. Ordered full grill chicken with another half grill chicken and also wings. We only received leg pieces no breast pieces (what kind of deformed 4 leg chicken with no breasts do they sell). Also the only flavour you could taste on the chicken was lemon, food was atrocious, would never order again to save my life.

When we first went into the shop there was a long queue and the workers didn't seem like they knew what was happening. No greeting from any worker. No eye contact etc. Had to mention that we were eating in 4 times. Although the food came very quick, you can tell the wings are old and have been sitting for quite a while. When we got downstairs to our seats, there was no structure of seating. Seats not comfortable. Tables haven't been cleaned. When the food was served, no tissue or forks offered etc. When we asked for sauce the server rudely said it's on the other tables. None of the workers know how to speak with customers and very rude. We will definitely not be going back there. Food in general was basic so it's not worth wasting your time at this place.