Olivia's Coffee and Wine Bar

+44 1754 497243

Brown Bottle House, Skegness PE25 2RU United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Olivia's Coffee and Wine Bar

Olivia's Coffee and Wine Bar has received mostly positive comments, with customers praising the friendly service and great coffee. These strengths contribute to the overall positive experience of visiting the establishment. However, there is also one negative comment regarding rude staff, which suggests a weakness in the customer service aspect of the business.

One of the strengths mentioned in the comments is the friendly service. Customers describe the staff as lovely, inviting, and chatty. This indicates that the employees at Olivia's Coffee and Wine Bar are able to create a welcoming and pleasant atmosphere for patrons. Friendly service is crucial for enhancing the customer experience and fostering a positive reputation for the establishment. Happy customers are more likely to return and recommend the venue to others.

Another strength highlighted in the comments is the great coffee. This indicates that Olivia's Coffee and Wine Bar excels in their coffee offerings and provides a high-quality beverage to customers. Great coffee can attract coffee enthusiasts and create a loyal customer base. A well-made cup of coffee can be a reason for people to choose Olivia's Coffee and Wine Bar over other establishments in the area.

Additionally, several comments mention the great selection of cocktails at Olivia's Coffee and Wine Bar. This suggests that the establishment offers a diverse range of alcoholic beverages, appealing to customers looking for a variety of options. A wide selection of cocktails can cater to different tastes and preferences, ensuring that customers find something they enjoy. Providing a range of options can also encourage customers to try new drinks and potentially spend more time and money at the bar.

The positive comments also emphasize the good environment at Olivia's Coffee and Wine Bar. Customers describe it as having a good atmosphere and being a fantastic venue. A pleasant environment can greatly enhance the overall experience for customers, making them feel comfortable and relaxed. The ambiance of a place can influence the decision to visit and contribute to the overall enjoyment of a customer's time there.

On the other hand, there is one negative comment that indicates a weakness in the customer service aspect of Olivia's Coffee and Wine Bar. The comment mentions a specific incident where a customer encountered rude staff. The customer describes feeling disgusted by the customer service and hearing the staff member mumbling under her breath. This negative experience can have a significant impact on the reputation of the establishment and deter potential customers from visiting.

In conclusion, Olivia's Coffee and Wine Bar has several strengths including friendly service, great coffee, a diverse selection of cocktails, and a good environment. These aspects contribute to a positive customer experience and can attract patrons to the establishment. However, there is also a weakness indicated by a negative comment regarding rude staff. It is essential for Olivia's Coffee and Wine Bar to address this weakness and ensure that all employees provide a consistently high level of customer service to maintain their positive reputation.

Best TL Reviews

Friendly service, great coffee

I’ve been to Olivia’s multiple times and never had a bad experience. The customer service is outstanding, a great selection of cocktails and they always has a good environment to walk into. Would recommend visiting any time.

Couldn’t recommend this place enough. Staff are all lovely and friendly. I haven’t had a cocktail I haven’t loved yet. Definitely check it out if your in Skegness!

Went to Olivia's while having weekend away,my partner went to order cocktails,the young girl that served him had long hair and glasses she was very rude. Others went to the bar after us and they were all served before us. I went to see if ours were coming and she was stood doing nothing and talking to another barstaff,when asked if ours were coming as by this time we had a taxi arriving. She replied yes and we will bring them to you when ready,but still we were waiting 5 minutes. By this time my partner wasn't in the mood for his,so wouldn't recommend when certain staff are on.

Sharon

Fabulous cocktails and staff very friendly

Lovely place for some great chat and fantastic drinks. Bar staff were instantly inviting and chatty.

I've a new Skegness favourite bar.

Might look all nice from the outside, but I’m absolutely disgusted by the customer service here. The staff are so so rude! I do not recommend this place what so ever. I was sat with my drink and I split some on my table, a woman with brown hair came over to help clean it up, she was huffing and puffing loudly so I could hear making it extremely obvious. As she walked back she was mumbling under her breath. The rest of the time I was there I was getting horrible looks off her. Never again will I go back to this awful place. Don’t make the place look nice unless you have friendly staff.

Fantastic venue and great cocktails / drinks. Very warm and friendly staff and atmosphere - a must visit venue on your next visit to Skegness