The Coffee Club

+44 1506 656352

60 George St, Bathgate EH48 1PD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Coffee Club

The Coffee Club has received mixed reviews from customers, with both positive and negative comments highlighting various strengths and weaknesses of the place. In order to provide a comprehensive analysis, this response will discuss these comments and evaluate the strengths and weaknesses of The Coffee Club.

One of the main weaknesses mentioned by multiple customers is the slow service at The Coffee Club. A customer mentioned a 25-minute wait for food and observed that recent patrons were being served before those who had already been waiting. Another customer had to complain before their food arrived. These comments indicate that the service at The Coffee Club is lacking efficiency and could have a negative impact on the overall dining experience.

In addition to slow service, there were complaints about the lack of speed among the staff. One customer mentioned that "no one has any speed," suggesting that the service at The Coffee Club may feel sluggish and unresponsive. This could lead to frustration and disappointment among customers who expect a quick and efficient dining experience.

Another weakness mentioned by a customer is the cleanliness of the tables. They mentioned that the tables were not properly wiped between guests, which raises concerns about sanitization. Maintaining a clean and hygienic environment is essential for any food establishment, and failing to do so could impact the perception of The Coffee Club and potentially result in health and safety issues.

Despite these weaknesses, there are several strengths mentioned by other customers. Many customers praised the food at The Coffee Club, describing it as lovely, excellent, and great. The positive comments highlight the quality of the food, which can be a significant strength for any restaurant or café. Additionally, one customer mentioned that the food was reasonably priced, indicating good value for money.

Friendly and helpful staff were also mentioned as a strength of The Coffee Club. Customers appreciated the service provided by the older lady and man who were described as nice enough. Having friendly staff can contribute to a positive dining experience and create a welcoming atmosphere for customers.

Multiple customers mentioned the lovely atmosphere at The Coffee Club. One customer described it as friendly and cheerful, while another mentioned that it was a nice clean café. The positive comments about the atmosphere suggest that The Coffee Club may have a pleasant environment for customers to relax and enjoy their meals.

Based on the comments, it can be concluded that The Coffee Club has strengths in terms of food quality, reasonable prices, friendly staff, and a pleasant atmosphere. However, significant weaknesses include slow service, lack of speed among staff, and cleanliness issues. The Coffee Club should address these weaknesses in order to improve the overall dining experience and customer satisfaction. Measures could include improving training for staff to ensure efficient service, implementing stricter cleanliness and sanitization protocols, and addressing any potential kitchen or menu issues that may result in subpar food. By addressing these weaknesses and building on its strengths, The Coffee Club can enhance its reputation and regain the trust of disappointed customers, potentially returning to its former status as a good place to dine.

Best TL Reviews

Very slow service. 25 min wait for food and serving recent patrons before those already waiting. Had to complain before food arrived. No one has any speed. Tables not properly wiped between guests (no sanitisation). Used to be a good place. Severely disappointed in the down turn

Lovely food, good service and friendly cheerful atmosphere! All for a good price!

Staff are nice enough especially the wee older lady and man... Food ain't so great chips taste vile the macaroni is tasteless and like rubber the 6oz burgers are like rubber.. Morning rolls French toast nice enough very Dissapointed but seems a busy wee cafe

This little cafe in bathgate was lovely , the food was great and the cakes were good

Excellent food, friendly staff and nice clean cafe

Had to ask for a clean cup. Haggis roll wasn't that great.

Friendly place with good food

Fantastic afternoon tea. Lovely fresh sandwiches with proper cooked chicken. Delicious home made meringues. Excellent value and we couldn't finish it so home with a doggy bags