Quick Facts About Nail Club
The Nail Club place mentioned in the comments has both strengths and weaknesses based on the feedback provided. In this analysis, we will focus on the strengths and weaknesses of the Nail Club place within the context of customer service, efficiency, quality of service, and pricing.
One of the strengths of Nail Club, as highlighted in the comments, is the kindness of the staff and the peaceful ambiance of the place. Customers appreciate the friendly demeanor of the workers, which creates a welcoming and relaxing atmosphere for the customers. Additionally, the presence of calming music further enhances the overall experience for the customers.
Another strength of Nail Club is the relatively short waiting time. Although there are only two workers, customers mention that the waiting time for services is reasonable, with one customer specifically mentioning a 45-minute wait for a fill and change of polish. This efficiency is a positive aspect of the Nail Club place, as it minimizes customer wait times.
The availability of massage chairs for pedicures is a distinguishing feature of Nail Club. This additional amenity provides customers with an enhanced experience during their pedicures, making them more comfortable and relaxed. Customers who have expressed an intention to try the pedicure services at Nail Club likely see this as a strength and an appealing aspect of the place.
However, there are several weaknesses that have been highlighted in the comments as well. One recurring issue is that there are only two workers, resulting in slow service. Multiple customers have mentioned experiencing delays or longer waiting times due to the limited number of employees. This can be seen as a weakness, as customers may prefer a quicker and more efficient service.
Another complaint mentioned in the comments is the lack of appointment scheduling. Customers express disappointment in not being able to make appointments, which would allow them to manage their time better and also prevent inconvenience for the Nail Club workers. This limitation in the booking system can be seen as a weakness, as it may deter potential customers who prefer organized and scheduled appointments.
Quality of service is another area where Nail Club appears to have weaknesses. One customer mentioned that their nails might have needed an additional coat, indicating potential gaps in the quality control of the nail services provided. Another customer expressed dissatisfaction with the speed and techniques used during the pedicure and manicure services, suggesting a lack of attention to detail and thoroughness. These comments indicate that there may be room for improvement in terms of service quality at Nail Club.
Pricing is another area where Nail Club has received negative feedback. One customer mentioned that they were charged $100 for a pedicure and a French tip manicure, which they considered to be the "bare minimum." The customer perceived this as an excessive charge for the quality of service they received and compared it unfavorably to other establishments where they received more comprehensive and luxurious services for a lower price. This indicates that the pricing structure at Nail Club may not align with customer expectations and may be perceived as overpriced.
Another weakness mentioned in the comments is the lack of communication and inadequate response to customer inquiries. One customer mentioned that their phone call to schedule an appointment was not acknowledged, while another customer mentioned feeling ignored when attempting to set up an appointment. These instances of poor communication can be seen as weaknesses, as they create a negative impression of the customer service and may deter potential customers from visiting Nail Club.
In conclusion, the Nail Club place has several strengths and weaknesses based on the comments provided. The strengths include the kind nature of the staff, the peaceful ambiance of the place, the relatively short waiting times, and the availability of massage chairs for pedicures. However, the weaknesses include the slow service due to limited staff, the lack of appointment scheduling, potential gaps in service quality, pricing concerns, and poor communication with customers regarding appointments. These strengths and weaknesses should be considered by potential customers when making a decision about whether to visit Nail Club.
Best TL Reviews
there is only two workers so its kinda slow. They are very kind and the place is very peaceful. I am disappointed that they can make appointments it would help our time and there’s as well. some of my nails probably needed another coat and that’s really the only down side on my nail's. My nails are very beautiful and the man did a wonderful job ????????????
Went on a Friday afternoon. Only two employees. They had a line of people but I only had to wait about 45 minutes for a fill and change of polish.Ill try a pedicure next time set up looked nice with massage chairs. They didn't talk much and had nice calming music on. Will be back.
I’ve gone to Nail Club in Ruidoso before and liked it, partly because they don’t talk constantly.
I will not go back. I recently had shoulder surgery and needed a pedicure as I couldn’t do it myself. I was willing to wait for the hour predicted. After choosing my color, I was told they couldn’t take me because my arm was in a sling! I told the young lady I needed a pedicure, not a manicure
They charged me $100 to do the bare minimum. I received a pedicure and a French tip manicure. The pedicure was mediocre at best. Spent about 1 minute per leg and foot massaging. The polish looks ok. I’d be surprised if it took any longer than 25 minutes. The manicure looks ok, only took about 10 minutes. But, after letting my fingers soak in acetone for 30 minutes before and during my pedicure she didn’t even put lotion or oil on my hands after. This is my first time here and I am from out of town so maybe my expectations are higher. But, $100 for something that should have cost maybe $45 is ridiculous. I’ve been charged less what I payed today for an hour long pedicure with hot stones and wraps and all the fancy things, with an offer for something to drink.
Like an assembly line in there! One sticks on nails, one applies acrylic….Didn’t cut off my long nails, just put tips over the top and there’s water getting underneath! Looks awful…like
chicklets gum placed on top of my nails. 3rd grader could have done a better job. Now I have to go somewhere and get this monstrosity soaked off. DO NOT GO HERE!
They are simply awesome!! Fast and easy ☺️ Very good and a nice staff?
Called to try and set up an appointment lady over the phone just kind of ignored what I was asking
My husband and i walked in and asked for 2 pedicures and i also wanted a full set and she told me they don’t give pedicures to me .. welp lost my business
Place Pictures
Nail Club Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | Closed |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
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