Quick Facts About Lovely Nails
Lovely Nails has several strengths based on the comments provided. Firstly, they are praised for their quick and efficient service. Customers appreciate that they are able to get their nails done quickly without sacrificing quality. This indicates that Lovely Nails is able to efficiently manage their time and cater to a high volume of customers.
Another strength highlighted in the comments is the positive and friendly attitude of the owner and staff. The owner always has a smile on her face and creates a welcoming atmosphere for customers. This kind of positive attitude can greatly enhance the overall customer experience and make them feel valued and appreciated.
Lovely Nails is also commended for the quality of their work. Customers were satisfied with the outcome of their nails, both in terms of color and overall quality. This demonstrates that Lovely Nails has skilled nail technicians who are able to meet customer expectations and provide a satisfactory result.
The salon is also recognized for their variety of nail colors. Having a wide range of options allows customers to choose the color that best suits their preferences and style. This shows that Lovely Nails is attentive to customer needs and strives to offer a diverse selection.
In terms of weaknesses, there are a few areas that need improvement. One customer mentioned that the salon does not have a price chart posted on the wall, leaving customers unaware of the cost until they are surprised at checkout. This lack of transparency in pricing can be frustrating for customers and may lead to dissatisfaction. It would be beneficial for Lovely Nails to clearly display their prices so that customers can make informed decisions.
Another weakness raised is the issue of sterilization. One customer claimed that Lovely Nails does not sterilize their equipment, which is a grave concern for hygiene and safety. This is a significant weakness that needs immediate attention. Proper sterilization practices are essential to protect customers from infections and should be a top priority for any salon.
Some customers also mentioned negative experiences with the customer service. One customer felt dismissed and inconvenienced during their visit, while another had a technician who seemed distracted and rushed, resulting in poor quality work and a cuticle injury. This indicates a weakness in the salon's customer service and attention to detail. Ensuring that all customers feel valued and that their needs are met should be a priority for Lovely Nails.
Another weakness mentioned was the lack of a thorough gel polish removal process. A customer reported that the technician did not allow sufficient time for the polish to be soaked off, resulting in pain and redness. This shows a lack of knowledge or attention to proper removal techniques, which can lead to discomfort and potential damage to the nails.
In conclusion, Lovely Nails has strengths such as efficient service, a positive and friendly atmosphere, and the ability to deliver satisfactory results. However, there are weaknesses that need improvement, including the lack of pricing transparency, issues with sterilization, and inconsistent customer service. By addressing these weaknesses, Lovely Nails can enhance their overall customer experience and ensure a positive reputation in the nail salon industry.
Best TL Reviews
Not a color i would have picked out nyself but i ended up really liking it. Was quick and fast. Satisfied with my experience. Would come back.
I think every woman has that one nail salon that they prefer to go to over any other salon. Lovely Nails is that place for me. They always do such a great job. The owner always has a smile on her face. And I noticed today that every customer who left, dawned over there nails before leaving. They were all so happy with their nails. I didn't get any design done. My look for Christmas is a bit modest, however, I couldn't be happier with the color and overall quality.
I had my nails done for only the 2nd time in my life I usually just like my nails short clean and healthy natural, but my daughter wanted to go get her nails done so we went together and I guess I had the owner on my nails I think she did a good job I don't know I will show pictures but my daughter asked for almond shape she even told her I can show you a picture but the person doing her nails said no and gave her A ballerina style instead I even had to get up from my my nails being done and tell this person three times to make them shorter!
Overall they do a good job. For pedicure, they soak your feet a little bit longer than other places. Soaking longer softens up the callouses and cuticles. They have a wide variety of nail colors to choose from. The staff is friendly and the location is good. I must warn, though, about their high price. They have no price chart posted on the wall. I should have asked what the cost will be before getting started so I would not have been surprised with the price of $80.00 for a pedicure and manicure. That is $20 to $30 more than what I usually pay.????
never coming here again. last time i went was a few years ago and i was highly disappointed then, tried again after all that time had past and they were extremely dismissive and seemed inconvenienced that i was even there. they don’t sterilize their equipment and seem more concerned with getting it done and over with rather than actually trying to make sure the customer is satisfied. on top of the poor service, the lady took an entire chunk out of my cuticle because she just seemed too distracted and rushed through it.
They are an ok salon, the first time I went they were busy but we're turning so many people away on a saturday. I went back again because my gel polish lasted more than a couple weeks which is hard to find with how much I use my hands!! But today when I went they had to remove that old polish and she didn't even let them soak in the foil with the polish remover. Which in turn left the bed of my nails super red and painful. She kept going over and over trying to scrape them off. But if she would of left foil and polish remover on for 5 mins like usual it would of came off alot easier. Hurt a good amount how she did it. It was alot slower this time when I went in so it wasn't like time was a issue.
Excellent manicure and pedicure. Be prepared to wait as they are busy.
I am amazed by the customer service, the lady who helped me was SO SO GENTLE!! It was the first time I had zero pain at all times. The only outcome was pretty good too. I'm not going anywhere else!!
Place Pictures
Lovely Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended