Nail Tech

+1 256-309-0028

2812 Spring Ave SW i, Decatur, AL 35603 United States of America

Open Today: -

Quick Facts About Nail Tech

Nail Tech Place is a nail salon that has received a mix of positive and negative feedback. In this analysis, we will discuss the strengths and weaknesses of Nail Tech Place based on the comments provided.

One of the strengths of Nail Tech Place is the excellent service that some customers have experienced. One customer mentioned that Lynn and her mother satisfied them in ways they had not experienced in the past few years. This indicates that Nail Tech Place has employees who are capable of providing quality service and meeting customer expectations.

The wide range of colors to choose from is another strength of the salon, as mentioned by a satisfied customer. This indicates that Nail Tech Place has a good selection of nail polish colors, which can cater to customers with different preferences. Having a variety of options can enhance the overall customer experience by allowing them to find a color they truly like.

Good customer service is also mentioned as a positive aspect of Nail Tech Place. Another satisfied customer praised the salon for their good customer service. Providing good customer service creates a positive atmosphere and makes customers feel valued and appreciated.

However, there are also several weaknesses that have been highlighted by customers. One recurring criticism is the lack of expertise and professionalism from some nail technicians. One customer mentioned that a new nail technician did not have a clue about what they were doing, causing their gel dipped nails to fall off after only seven days. Another customer had a similar experience, with nails that were not properly filed, causing them to lift after only three days. These experiences reflect poorly on the salon's ability to train and monitor their staff, resulting in inconsistent service quality.

Another weakness that has been highlighted is unprofessional behavior from one of the nail technicians. One customer mentioned that the technician watched a movie on her iPad during the manicure, which is considered highly unprofessional. This behavior can make customers feel neglected and undervalued, potentially leading them to seek services elsewhere.

Another weakness of Nail Tech Place is the poor execution of services. One customer complained about their acrylic nails, mentioning that they were crooked, barely stiletto-shaped, and applied in a bumpy manner. The customer also experienced cuts on their cuticles, bleeding, and an overall appearance that made it seem as though they had already worn the nails for several weeks. This indicates a lack of attention to detail and a failure to meet customer expectations.

Furthermore, inconsistent experiences were also mentioned as a weakness. One customer had a positive first experience but a negative second experience with the same nail technician. This suggests a lack of consistency in service quality, which can be a turn-off for customers seeking reliable and consistent nail services.

In conclusion, Nail Tech Place has strengths in terms of excellent service, a wide range of colors to choose from, and good customer service. However, there are weaknesses in terms of inconsistent service quality, lack of expertise and professionalism from some nail technicians, unprofessional behavior, and poor execution of services. These weaknesses highlight areas where Nail Tech Place can improve to provide a more consistent and satisfying experience to their customers.

Best TL Reviews

I’ve had problems in the past getting my nails done as I have requested, on last Saturday Lynn and her mother satisfied me in ways in which I’ve had no success in the past few years.

I am very pleased and intend to make Nail Tech my new Nail skin.

I had my nails and toenails done 9 days ago. The lady was new and didn’t have a clue what she was doing . My gel dipped nails fell off after 7 days. We paid for the deluxe pedicure , there was no massing or special stuff etc. We went to this salon because I had been to a nail tech in Madison that was wonderful. We will not go back to this one!

The worst place I've ever been. My nails looked like press one. The nail bed was so pink and fake looking. My nails were not properly filed so the nails began to lift after 3 days. A waste of money and tip for that matter.

Excellent service! Will definitely be coming back!

Second time to use this nail salon. The first time was really a great experience. The second experience was not the same. Older female did them both times. This time she hurried through and the entire time she was doing my manicure, she watched her movie on her iPad. Talk about UNPROFESSIONAL!!!!!!!

I will not be back. I’m glad she’s not a surgeon.

I went to Nail Tech on a saturday when they were pretty busy me and my mom for her birthday. They did any awesome job, i think it the owner did mines and his wife did my mother's. When we come back to vist we will definitely be back her. I love that they fact that they has sooo many colors to pick from. I had a hard time fine which color i wanted. Lol but overall they are great and good customer service! Would recommed to anyone.

I had a horrible experience the last time I went. Let me start by saying I paid $65 for the acrylics plus tipped $20, which I did because I assumed they would be much better than this. They told me it was fine to come in at around 6:30 to have an acrylic set done. I had to pay when he was less than halfway done because the store was closed and some employees were leaving. My nail tech was the older man with glasses. I asked for medium length stilettos. My nails are crooked, the shape is barely stiletto. The acrylic was applied in a way that looks bumpy. My cuticles were cut on three different fingers, one of which bled for several minutes. The colored base has gaps around my skin and looks as if I’ve already had these nails for several weeks. It’s embarrassing and I doubt I’ll be back to this salon after this.

The ladies did such a wonderful job. My feet were in desperate need and they took great care of them. Like most Salons there were 3 different pedicure packages. We did the delux and it's very well worth it. This will be where we come to from now on!