Country Vittles

+1 870-304-3504

301 Main St, Crossett, AR 71635 United States of America

Open Today: -

Quick Facts About Country Vittles

Strengths:

1. Good and hearty food: According to a customer, the food at Country Vittles is described as good and hearty. This indicates that the restaurant is able to provide satisfying meals to its customers.

2. Generous buffet servings: Feedback suggests that the buffet servings at Country Vittles are generous. This is a strength as customers are more likely to feel they are getting value for their money and will be more likely to return.

3. Friendly and welcoming staff: Multiple comments mention that the staff at Country Vittles are friendly and welcoming. This is an important strength as it contributes to a positive dining experience and encourages customers to visit again.

4. Seafood buffet and great breakfast: Country Vittles is commended for their seafood buffet and breakfast options. This shows that the restaurant offers a diverse menu and is able to cater to different tastes and preferences.

Weaknesses:

1. Poor service and bad attitude: A customer expressed disappointment in the service at Country Vittles, noting that the staff had a bad attitude and lacked good people skills. This is a significant weakness as poor service can deter customers from returning and have a negative impact on the restaurant's reputation.

2. Rude response to incorrect order: Another customer complained about receiving the wrong order and being treated rudely when trying to resolve the issue. This demonstrates a lack of customer service skills and may result in customers having a negative perception of the restaurant.

3. Reputation of racism: One comment suggests that Country Vittles has a reputation for racism. Although the restaurant is commended in other areas, this allegation is a serious issue that can greatly impact the restaurant's reputation and customer base.

4. Pricing and portion size: Feedback indicates that some customers find the prices at Country Vittles high for the amount of food provided. Additionally, there are complaints about portion sizes being small. These concerns indicate that the restaurant may not be providing good value for money, resulting in customers feeling dissatisfied.

5. Lack of acknowledgment and poor service: A potential customer recounts a negative experience where they were ignored and received poor service when trying to order breakfast. This is a significant weakness as it indicates a lack of professionalism and customer focus.

In conclusion, Country Vittles has strengths in terms of its good and hearty food, generous buffet servings, and friendly staff. However, there are weaknesses in the areas of service quality and attitude, pricing and portion size, reputation issues, and lack of customer acknowledgment. These weaknesses can impact the restaurant's reputation, customer satisfaction, and overall success.

Best TL Reviews

Dined in here and had catering for our workplace. The food is good and hearty. Definitely live up to their slogan. I lived in Crossett for a year and a half and wish I came in here sooner. The buffet servings are generous. Definitely should come when you're very hungry! The staff are friendly and welcoming.

Wonderful country cooking!! Fantastic buffet! Excellent service & friendly staff!

Service was horrible. Bad attitude and they need to work on they people skills. I am a cook and no server or cashier should treat customer that way I will never go back there.

I ordered take out from this restaurant because I have been craving dressing. They sent the wrong order and then when I called back they were rude and hung up twice. They wouldn’t refund me and they have always had the rep of being racists. I never believed it until today. I would recommend 100% to not choose this restaurant.

Awesome seafood buffet on Friday and great breakfast, especially Sundays

They must have 1 price for locals and another for people passing through. ALMOST $40 for 2 of us. The selection was awful! No one told us it was all you can eat although we didn't care for anymore of their food. $20 for a porchop, potatoes and cornbread & drink? No thank you we will go the other direction & go to the Picadilly for that price! I just can't believe the locals frequent there at that price! That's why we think they ripped us a new one. C'mom locals, can't do better than that? I actually should have asked for a refund! My husband paid and said on the way to the car...we will never go back there! Then he told me how much! They must have known we were not locals and they stuck it to us! Keep your vittles. Not fit to eat for that price! NEVER AGAIN!!

The prices keeps going up and they cut down the amount of food every time I go there. I paid 33 dollars for 2 plates and I swear each side item was a tablespoon. And when you call they are so rude. This restaurant is nothing like it was when I was a kid. I feel they have grown too arrogant.

I would give negative stars if I could. We went in for breakfast no one ever acknowledged us. We walked to the counter to order waitress just went to the back after checking out a couple. The rest of the workers just looked at us crazy. So we left never ordered and never will be back.