Quick Facts About Nails by Lily
Nails by Lily is a nail salon that has received a mix of positive and negative reviews. Based on the comments provided, we can analyze the strengths and weaknesses of the establishment.
One of the strongest aspects of Nails by Lily is the quality of their work. Many customers praised the precision and attention to detail of the nail technicians. The comments mentioned that they took the time to ensure the nails on both hands were the same and that the surface of the nails was smooth without any ridges or bumps. This indicates that the salon has experienced and skilled staff who prioritize the satisfaction of their customers. Additionally, customers expressed satisfaction with the shape and length of their nails, indicating that the nail technicians are attentive to the preferences of their clients.
Another strength of Nails by Lily is the reasonable pricing. Multiple comments mentioned that the cost was less than expected, and one customer specifically mentioned that they are reasonably priced. This suggests that the salon offers competitive prices, making it an attractive option for those seeking nail services without breaking the bank.
The customer service at Nails by Lily also received positive feedback. Customers appreciated the cordial greeting and immediate seating upon entering the salon. It was mentioned that the atmosphere is calming, and the staff is pleasant and conversational. This indicates that the salon strives to create a welcoming and comfortable environment for its customers, enhancing the overall experience.
One aspect that is mentioned positively is the personal touch provided by the staff. Comments mentioned that the technicians take the time to understand what the customer wants and ensure their satisfaction. This personalized approach adds value to the service and contributes to the positive experience at Nails by Lily.
Despite these strengths, there are also weaknesses highlighted in the comments. One notable weakness is the inconsistency in the quality of service. While most comments praised the work done by the technicians, there is one negative comment that highlighted a painful experience and an unfinished manicure. This suggests that there may be inconsistencies in the skills or attention to detail among the staff members.
Another weakness indicated in the comments is poor communication. One customer mentioned that they were charged for a mistake made by the salon and felt it was unfair. Additionally, another customer mentioned being misinformed about the need for an appointment, indicating that there may be issues with transparency or miscommunication from the salon's end. These instances of poor communication can lead to customer dissatisfaction and should be addressed to improve overall customer experience.
Furthermore, there are a few negative comments mentioning poor results. One customer shared dissatisfaction with the outcome, mentioning that the nail shape and appearance were not as requested. Another customer mentioned that the nails turned out bumpy and uneven. These comments indicate a lack of consistency in delivering the desired results, suggesting a potential weakness in the technical skills of the nail technicians or the salon's ability to meet customer expectations consistently.
In conclusion, Nails by Lily has several strengths, including skilled nail technicians, reasonable pricing, good customer service, and a personal touch. However, there are areas for improvement, such as ensuring consistency in service quality, addressing communication issues, and delivering desired results consistently. By addressing these weaknesses, Nails by Lily can further enhance its reputation and attract more satisfied customers.
Best TL Reviews
I had read a bad review, but majority of reviews were good, so I gave them a try. I was greeted cordially when I entered, seated immediately. The first thing they did was determine exactly what I wanted. I was worked on by the husband and wife who own the business. Both were excellent, very precise in insuring nails on both hands were the same. Both very careful to ensure the surface of my nails were very smooth ( no ridges, bumps, rough spots). The entire procedure was enjoyable from start to finish, I am happy with my nails, I will be a returning customer. By the way the cost was much less than I expected. I am a very satisfied customer.
This is my first time getting nails done and she did a wonderful job and made sure I was happy and comfortable with the shape and length.
I love Nails by Lily. They are so reasonably priced and I just adore Chris. He does the most beautiful work.
Highly NOT recommended.
The experience left me with a cut cutical, in pain for over a week. & an unfinished manicure. I decided I had enough. They actually charged me for the terrible incident. I realize accidents happen, but why should I pay for their mistake?
I should've trusted my instincts when I called & inquired about "walk ins", I was informed an appointment was necessary. To my surprise, this was a blatant lie!!!
Never again.
Bea does my pedicures and she does an excellent job and also has a very healing touch.
But everyone* at this shop is very good and also very pleasant and I feel comfortable here.
Would not recommend, showed them a picture of what I wanted and it wasn’t close to what I asked for. Even the shape is not the same. First picture is what I wanted, second is what I came out with. They are also bumpy and not even ????
The experience I had here was the best I've ever had. They are kind, generous, gentle and very well priced for their product and durability. Their atmosphere is calming, consistent and I love that they always converse with their customer's. If I could give them more star I would.
I love this nail place I do not go anywhere else I paid $50 and the rose is 3D I have a broken finger and she was so gentle with me ❣️ I recommend her but she's always booked up so call 3-7 days in advace
Place Pictures
Nails by Lily Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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