Quick Facts About Naomi Wig Shop
Based on the comments provided, the strengths and weaknesses of Naomi Wig Shop can be analyzed as follows:
Strengths:
1. Sweet and Helpful Staff: Multiple comments mention that the staff at Naomi Wig Shop is sweet and helpful. This indicates that the customer service is outstanding, which is a major strength for any business.
2. Reasonable Prices: Another positive aspect highlighted by a customer is the reasonable prices. This suggests that the shop offers affordable options for customers, making it attractive for those looking for a good deal.
3. Wide Selection: Several comments mention that the shop has a wide selection of wigs. This is beneficial as it provides customers with a variety of options to choose from, ensuring that they can find something that suits their preferences.
4. Quick and Efficient Service: One customer mentions that their mother was able to find a wig she liked within 5 minutes. This indicates that the shop is organized and efficient, which is highly valued by customers who want a hassle-free shopping experience.
5. Clean Shop: A positive comment mentions that the shop is clean. This suggests that the owners take pride in maintaining a clean and hygienic environment for their customers.
6. Knowledgeable Staff: A customer states that the staff at Naomi Wig Shop knows how to style wigs. This is a strength as it demonstrates the expertise of the staff, which can enhance the customer experience.
Weaknesses:
1. Lack of Representation: One comment mentions that it would be nice to see someone working at the shop who represents the majority of their clientele. This implies that there may be a lack of diversity in the staff, which can make some customers feel unrepresented or uncomfortable.
2. High Prices and Overcharging: A customer mentions that some wigs at Naomi Wig Shop are very pricey, and another comment mentions that they were charged for something but didn't receive it. This suggests that the shop may have issues with pricing transparency and fair practices, which can deter customers.
3. Limited Selection: One customer mentions that the shop had a limited selection of half wigs, which indicates that there may be certain products or styles that are not readily available. This can be a weakness as it may limit the choices for customers and result in them potentially looking for alternative options.
4. Outdated Products: A customer mentions that they purchased a hair color product that was 16 years old. This indicates that the shop may not always ensure that their products are up-to-date and of good quality, which can be concerning for customers and harm the shop's reputation.
5. Competition from Online Retailers: One comment mentions that small businesses like Naomi Wig Shop are facing challenges due to internet shopping and platforms like Amazon. This indicates that the shop may be experiencing difficulties in competing with larger online retailers, which can impact their profitability and sustainability.
In conclusion, Naomi Wig Shop has several strengths, such as helpful staff, reasonable prices, a wide selection of wigs, quick service, a clean environment, and knowledgeable staff. However, there are also weaknesses, including a lack of representation in the staff, high prices and overcharging, limited selection, outdated products, and competition from online retailers. These strengths and weaknesses should be carefully considered by the business owners in order to address any areas of improvement and maintain their positive reputation among customers.
Best TL Reviews
The ladies in there are always sweet and helpful, prices are reasonable, wide selection... But to be honest, it would be nice to see someone working there that represents majority of their clientele. Respectfully...
It's a nice place and some of there wigs are cute but there very pricey.And they charged me for something and didn't put it in the bag but wouldn't give it t me when i came back up there because they couldn't recognize me with the wig i bought from there store????????♀️
My mom had been searching for a wig for months and a friend referred her to Naomi's. She found a couple wigs she liked un 5 mins. FINALLY
Love the wig store, clean and so many wigs. plus you can try them on
the staff is helpful as you walk in and know how to style wigs, ive only been here once but its was a good experience
First and foremost their customer service is outstanding. I went looking for half wigs. Unfortunately their selection was very limited. I bought hair color. I got home and opened the box. The bottle inside was sticky. Therefore I checked the date. It was 5/ 2002. I did return the item. They apologized and refunded the money. Lesson learned to be sure to check the dates. This was my first and unfortunately last time going because they don't carry what I want. And a product 16 years old on the shelf is a deterrent.
I having visited this “Mom and Pop” shop
Many timer, very nice family owned business. Naomi offers discounts to her frequent customers.
Unfortunately, like a lot of small shops; internet shopping, and Amazon has taken a toll on this business.
Best place around I go for all my hair and cosmetic needs. They are friendly and professional. I love to come and spoil myself here when I can. I can go here and know they are gonna help me out with looking my best no matter what.
Naomi Wig Shop Info
Amenities
Service options
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In-store shopping
Health & safety
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Mask required
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 10:00 AM - 05:30 PM |
|---|---|
| Tuesday | 10:00 AM - 05:30 PM |
| Wednesday | 10:00 AM - 05:30 PM |
| Thursday | 10:00 AM - 05:30 PM |
| Friday | 10:00 AM - 05:30 PM |
| Saturday | 10:00 AM - 05:30 PM |
| Sunday | Closed |
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Location
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