Quick Facts About Sona Nails
and friendly. I would definitely recommend this place to anyone looking to get their nails done.
Strengths:
1. Excellent customer service: Many customers praised the staff at Sona Nails for being friendly, welcoming, and accommodating. They felt valued and appreciated as the staff constantly checked if they were satisfied with the service provided. This demonstrates that Sona Nails prioritizes customer satisfaction and strives to create a positive experience for every customer.
2. Skillful technicians: Multiple comments mentioned that the technicians at Sona Nails were able to replicate the desired nail designs accurately. Customers were pleased with the outcome and expressed their satisfaction with the work done. This indicates that the nail technicians at Sona Nails are highly skilled and capable of meeting their clients' expectations.
3. Fast service: Some customers noted that Sona Nails did not require appointments, yet they were still able to get their nails done quickly without experiencing long wait times. This suggests that Sona Nails efficiently manages its schedule and ensures that customers are attended to promptly.
4. Wide range of services: Customers mentioned various services, including spa pedicures, ombre designs, acrylics, and fills. This indicates that Sona Nails offers a diverse selection of services to cater to different preferences and needs. Having a wide range of options allows customers to find the service that suits them best.
5. Positive word-of-mouth: The comments repeatedly express high levels of satisfaction with Sona Nails, with customers recommending it to others. Positive word-of-mouth plays a crucial role in attracting new customers and building a strong reputation for the business.
Weaknesses:
1. Inconsistent appointment punctuality: One customer mentioned a 20-minute delay despite having made an appointment, implying that there may be a potential issue with respecting appointment times. While it was only mentioned once, it is worth noting that punctuality is essential for maintaining a positive customer experience.
2. Price perception: Although the majority of customers did not mention any issue with pricing, one comment highlighted that a customer found the total cost high. This indicates that some customers may perceive the prices at Sona Nails as relatively expensive. It would be advisable for Sona Nails to consider reassessing their pricing strategy or communicate the value customers receive to address any concerns.
In conclusion, Sona Nails demonstrates several strengths that contribute to its positive reputation, such as excellent customer service, skillful technicians, fast service, a wide range of services, and positive word-of-mouth. However, it is important to address the weaknesses identified, including inconsistent appointment punctuality and potential price perception issues. By being consistent with appointment times and effectively communicating the value offered, Sona Nails can further enhance its strengths and improve customer satisfaction.
Best TL Reviews
Had a great experience getting my nails done here! The tech did exactly what I asked for and matched the picture I showed her perfectly. Constantly asked me if I liked what was done and I couldn’t be happier. 10/10 recommend getting your nails done here.
Really love this place! They get you in really quickly, no appt. needed but you can make one of you like. They do a wonderful job on your nails and are all very friendly.
My first visit here was a positive experience. Everyone was very nice and welcoming. I got a mani/pedi and was pleased to walk in on a Sunday and experience little to no wait time.
They never disappoint me!!! I get a different theme every month and they do a very good job!!! I would give 100 stars if I could!!
Love, love, sona nails.
Awesome spa pedicures, ombre she did two weeks ago was amazing and done my daughter's nails (9 years old). This is my newest set.
First experience with a nail salon in Indiana, (Ga native) so I finally got brave enough to schedule a much needed pedicure.
Appointment time 6:00pm, starting soaking at 6:20pm. Even though the total cost seemed high $30, we pay for quality and I am very satisfied with my newly pampered feet. Great staff, great job!
Just had Sona give me the most phenomenal fill-in for my pink ombre gel set and I am so happy with the results. Absolutely beautiful.
I had my acrylics done here and they were amazing! Went back for a fill in and they look just as good this time! I work with my hands all week long I'm even going on a month with this fill and they still look perfect. I showed them a picture of the design I wanted and they did it perfectly and I've gotten TONS of compliments on them.???? This is THE best place to go in Corydon and probably around the new albany area too you won't regret it.
I had a great experience! I showed them What I wanted and they did it perfect! The price was great and everyone working was so nice
Sona Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places
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