New East End Café & Takeaway

+44 1752 975020

19 Commercial Rd, Plymouth PL4 0LE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About New East End Café & Takeaway

Strengths: 1. Clean and welcoming environment: The café is consistently described as clean and inviting, which creates a positive first impression for customers. 2. Friendly and helpful staff: The staff at New East End Café are praised for their friendliness and helpfulness, going above and beyond to ensure customer satisfaction. 3. Great food at good prices: The food at the café is highly regarded, with customers mentioning that it is both delicious and reasonably priced. 4. Tasty buffet food: The café has proven its ability to cater for larger events, providing tasty and well-presented buffet food for 20 people. 5. Quick service: Multiple comments mention the quick service provided by the café, indicating that customers do not have to wait long to be served. 6. Free parking nearby: The availability of free parking in close proximity to the café is a convenience for customers.

Weaknesses: 1. Inconsistent beverage quality: Some customers were dissatisfied with the quality of their drinks, mentioning that the coffee was not hot enough and the tea had milk in it despite their request for black coffee. 2. Long waiting times: One customer mentioned waiting 55 minutes for their food, which suggests that the café may struggle with managing high volumes of orders during peak times. 3. Taste of oil in food: A customer stated that they could taste that the oil needed changing, indicating a potential issue with the quality of the food preparation. 4. Limited menu: While the café is praised for its food, one comment mentions that the menu is limited. This may deter customers who are looking for a wider variety of options. 5. Lack of consistency: While the majority of comments are positive, one dissatisfied customer indicates that the café failed to meet their expectations, resulting in them not wanting to return. 6. Change in management: Although it is mentioned positively in one comment, the fact that the café is under new management could potentially lead to uncertainties or inconsistencies in the overall customer experience.

In conclusion, New East End Café & Takeaway has several strengths that contribute to its positive reputation, such as its cleanliness, friendly staff, great food at good prices, and ability to cater for larger events. However, there are also areas that need improvement, such as beverage quality, waiting times, and menu variety. The café should also address the issue of oil taste in the food and ensure that the change in management does not negatively impact the customer experience. By addressing these weaknesses, New East End Café & Takeaway can continue to build on its strengths and maintain a positive reputation among its clientele.

Best TL Reviews

Very clean and welcoming cafe in Coxside. Lovely staff, friendly, helpful and nothing is too much trouble. Great food at good prices. Recently ordered the buffet food for 20 people for a small outdoor event locally and it was all very tasty, homemade, well presented and lovely.

Very friendly and professional service. I had a vegetarian breakfast, That was cleanly presented and very tasty. Fully recommended.

Best place around food is amazing, staff are lovely and fab prices. Ate in and had delivery service was still exceptional and the food just as good

Quick service. Not busy. Free parking near by.

If you want a proper old school fry up this is the place! Staff are lovely, cafe is clean, light and airy. We have had take away from them too, (Burgers, dogs and shakes) and we were super impressed too!

It's under new management. Excellent decor, lovely staff. Menu limited but reasonably priced. Vg place for breakfast.

We ordered 2 breakfasts 1 tea and 1 black coffee. The drinks came fairly quickly however coffee with milk in and not very hot tea. The lady said she could do a black coffee but I said it's ok I will drink it with milk. From ordering we waited 55 minutes for our food, and I could taste the oil needs changing. Definitely won't go back so sorry to say this is 2 customers you haven't pleased.

Brilliant cafe . Ate here couple of days running,

while on holiday. Food hot and freshly cooked, nothing too much trouble for them, even when busy. Staff really friendly , even let me buy some product off them that they use on the breakfast, Hogs pudding. Highly recommend east end cafe. Will be returning on next visit to Plymouth.