New Golden Leaf

+44 23 9226 2958

7, The Kestrels, Eagle Ave, Waterlooville PO8 9GX United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About New Golden Leaf

New Golden Leaf place, based on the comments, seems to have both strengths and weaknesses. It is important to note that these comments reflect the experiences and opinions of different individuals. Here is an analysis of the strengths and weaknesses of the New Golden Leaf place:

Strengths:

1. Authentic Chinese food: Multiple commenters praise the authenticity of the Chinese food served at New Golden Leaf place. This suggests that the restaurant offers a genuine experience and uses traditional cooking methods and ingredients.

2. Fresh and tasty food: Customers appreciate the quality of the food, describing it as fresh and tasty. This indicates that the ingredients used are of good quality and that the meals are well-prepared.

3. Friendly and welcoming staff: Several commenters mention the friendly and welcoming nature of the staff. This is an important strength, as it creates a positive dining experience for customers and contributes to the overall atmosphere of the restaurant.

4. Reasonably priced: One commenter specifically comments on the reasonable prices at New Golden Leaf place. This can be a significant strength for attracting customers, as it offers value for money and makes the restaurant accessible to a wider range of people.

5. Consistency over the years: A customer mentions having had excellent meals at New Golden Leaf place over the years. This suggests a level of consistency in terms of food quality, which can be a strength for retaining loyal customers.

6. Prompt service: A customer describes the service at New Golden Leaf as quick and friendly. Prompt service is crucial in the restaurant industry, as it ensures that customers are served in a timely manner and can have an enjoyable dining experience.

Weaknesses:

1. Lack of payment options: One commenter expresses frustration about the lack of card payment options at New Golden Leaf place. This can be a significant weakness, as it may inconvenience customers who prefer to pay by card or do not carry cash regularly. It can also result in potential customers choosing other restaurants that offer card payment facilities.

2. Inconsistent quality: One commenter mentions that the purchased meals were lackluster and bland. This inconsistency in food quality can be a weakness since it undermines the reputation of the restaurant and may lead to a decline in customer satisfaction.

3. Negative experience: Another commenter mentions that their curry tasted like disinfectant. This negative experience, combined with the statement that they won't be going back, suggests that there might be a problem with food preparation or quality control.

4. Strange taste and dry chips: One customer reports a strange taste to their chicken balls and states that their chips tasted dry as if they had been cooked before the order. This indicates a problem with the overall consistency and quality of the food.

5. Uncertain quality standards: A customer unsure if the substandard meals they received were a one-time occurrence or indicative of declining quality standards at the restaurant. This uncertainty can make it difficult for potential customers to trust the consistency and quality of the food.

In conclusion, New Golden Leaf place has several strengths, including authentic Chinese food, fresh and tasty meals, friendly staff, reasonable prices, consistency over the years, and prompt service. However, there are also weaknesses, such as the lack of payment options, inconsistent food quality, negative dining experiences, strange tastes, and uncertainties about the quality standards. It is essential for the restaurant to address these weaknesses to maintain and improve its reputation and customer satisfaction.

Best TL Reviews

Always fantastic! i just wish they'd finally take card payments for those days when the random thought pops up and your nearest cash point is a 20 min walk in the opposite direction of the place

Lovely authentic Chinese food, fresh and tasty, staff are friendly and welcoming

Best Chinese in the whole area. Can't beat it superb.

Ordered a curry and it tasted of disinfectant. Replay terrible and we won’t be going back.

Had funny taste to chicken balls chips tasted like they had been cooked already before order so was dry normally my go to place will be looking for other places

Have had some excellent meals here over the years & this was first time all the purchased meals were really lacklustre, bland & not worth it - maybe just a bad day? Don't really know...

One of the best Chinese in Waterlooville,

Amazing food and reasonably priced

We go there every Wednesday!

Absolute amazing food, have never let our little family down! Always hot and well cooked, very tasty and fresh, quick and friendly service will always be coming back for more!