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New Shack (American Diner)

+44 1925 555877
249 Wargrave Rd, Newton-le-Willows WA12 8EW United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About New Shack (American Diner)

New Shack, an American Diner, has received a variety of comments which highlight its strengths and weaknesses. In order to thoroughly analyze these comments, it is important to assess the positive aspects first.
One of the strengths repeatedly mentioned in the comments is the delicious and reasonably priced food. Customers have praised the taste and value for money, particularly with regards to the mikeshakes, pizza, burgers, and chicken kebabs. The freshness of the ingredients in the burgers and pizzas has also been highlighted, indicating that the restaurant prioritizes quality over convenience.
Another strength of New Shack is its attentive and friendly staff. Customers have appreciated the personal interactions and have commended the staff for their warmth and willingness to engage in conversation. This creates a positive and welcoming atmosphere that enhances the dining experience.
Additionally, the cleanliness of the restaurant has been commended. Customers have expressed satisfaction with the overall appearance of the establishment, indicating that New Shack maintains high standards of hygiene and cleanliness. This further contributes to a positive dining experience.
Furthermore, the portion sizes have been praised as being generous, providing value for money. This is important for customers who seek to be satiated and satisfied with their meal.
On the other hand, there are some weaknesses mentioned in the comments that need to be addressed.
One comment mentioned a mistake in their delivery order where the food was described as "atrocious." The mention of greasy potatoes, mediocre kebab, and low-quality toppings can be seen as a significant weakness. This suggests that there may be inconsistency in the quality of the food, which can negatively impact customer satisfaction.
Another comment mentions the limited menu options, specifically for those who do not prefer burgers or pizza. While a specific focus on these items may attract customers who enjoy them, it may deter others who are looking for more variety.
Overall, New Shack has several strengths including tasty and reasonably priced food, friendly staff, clean establishment, and generous portion sizes. However, there are some weaknesses surrounding inconsistent food quality and limited menu options. These weaknesses should be addressed to ensure a consistently positive dining experience for all customers.


Best TL Reviews

What a surprise this place was! Food was really tasty and very good value for money. Staff were lovely and attentive. Definitely recommend the mikeshakes and a visit if you like pizza and chicken kebabs. Burgers looked good too but we didn't have one.
Fantastic food as fresh use of meats application. Totally recommended the burgers and fries
The best pizza in Newton, I especially love the Mafia Pizza. The dough is homemade, and you can clearly tell. The burgers are also very good and have a great amount of toppings to choose from.
The staff are always very friendly and love to chat. The restaurant looks great and is always clean.
Ordered from here by mistake tonight as confused it with somewhere else. The delivery driver was lovely. The food was absolutely atrocious. The potatoes were thick with grease and tasted awful. The kebab was mediocre. The nachos had fake cheese on them and runny guacamole. All the food got binned. Not impressed with it. Everyone has an off day, maybe this was theirs.
Really good, freshly cooked, food. Not a massive menu but if you like burgers or pizza, it's great. And real onion rings, not ones made with mushed up onions!
Great service, lovely staff and great menu to boot! I visited quite late so it was nearly closing time, but they were still getting just eat orders in then. Awesome food and really good portion sizes too. I WILL be going again!
This place was absolutely amazing. The food look fantastic and tasted as good as it looked. The service was second to none and nothing was too much trouble. Will definitely be returning. Thank you for a lovely meal ????
Hats off to New Shack. There are takeaways everywhere, most of them selling the same premade burgers and pizzas from the same wholesalers.
New shack is trying to do something different. You can tell at once that their burgers are fresh and completely homemade, as are the rest of the ingredients. Well priced, big portions and genuinely good food made fresh.
Great for burgers, Suspect family run too!

Place Pictures

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New Shack (American Diner) Info

Amenities

Service options
  • Delivery
  • Takeaway
  • Dine-in
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Coffee
  • Kids' menu
Dining options
  • Lunch
  • Dinner
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • NFC mobile payments