New Tung Sing

+44 28 9335 1516

79 Irish Quarter W, Carrickfergus BT38 8AT United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About New Tung Sing

New Tung Sing place is a Chinese restaurant located in Carrickfergus. It has recently undergone a change in ownership, which has resulted in mixed reviews from customers. In order to evaluate the strengths and weaknesses of the restaurant, we will analyze the comments provided by customers.

One of the main weaknesses highlighted by customers is the change in sauces. According to one customer, "All sauces have changed." This suggests that the restaurant has made changes to its recipes or sourcing of ingredients, which has affected the overall taste and quality of the food. Another customer added, "No flavour in gravy, the honey chilli sauce is like sweet vinegar, the curry is okay but also quite flavourless." These comments indicate that the sauces and gravies at New Tung Sing place are not meeting customers' expectations in terms of taste and flavor. This is a significant weakness as sauces are an integral part of Chinese cuisine and can greatly impact the dining experience.

The next weakness mentioned by customers is the pricing of the food. One customer states, "Prices are far too expensive for the quantity and quality of food you get." This suggests that the portion sizes are not satisfactory in relation to the price charged. Another customer complains, "Starters are nearly £7, ribs are freezing with no taste." This comment highlights not only the high prices of starters but also the poor quality of the food, specifically the tasteless ribs. These reviews indicate that the value for money at New Tung Sing place is not up to par, which is a significant weakness for any restaurant.

Customers have also pointed out specific issues with certain dishes. One customer mentions, "Fried rice is like a mixture between mushy boiled rice with a touch of soy sauce." This description suggests that the fried rice lacks proper texture and flavor. Another customer complains, "Ordered a basic beef dish, the meat wasn’t how I’ve had it in literally any other Chinese in my lifetime, the meat was yellow instead of brown and was extremely chewy." This comment highlights the poor quality and inconsistency of the meat used in the dishes. These complaints indicate a weakness in the kitchen's ability to consistently prepare and cook dishes to a high standard.

However, some comments provide strengths of the restaurant. One customer mentions, "Under new owners had 4 different dishes and all delicious, meat was all proper meat, not like other Chinese in the area, portion sizes larger than previously, best Chinese in Carrick at the moment." This positive feedback suggests that the restaurant has successfully improved the taste and quality of their dishes under new management. Additionally, the mention of larger portion sizes may indicate that the restaurant is addressing previous concerns about the value for money.

Another strength mentioned by a customer is, "Best Singapore chow mein in the area." This indicates that New Tung Sing place excels in preparing a specific dish and has managed to satisfy customers with their Singapore chow mein. This positive feedback suggests that the restaurant has expertise in certain dishes and can deliver on taste and quality.

However, there are also issues with the service at New Tung Sing place. One customer complains, "Waited for over 1 hour 20 minutes on a gravy chip. Phoned to ask why it took so long and was told 'were not the cookers' what kind of apology is that?" This comment highlights a weakness in customer service, specifically lack of accountability and a dismissive attitude towards customer concerns. Another customer adds, "New owners have taken over, quality of the food has dramatically decreased, also cannot get orders correct." This further indicates a weakness in the restaurant's ability to maintain consistent quality and accuracy in fulfilling customer orders.

In conclusion, New Tung Sing place has strengths and weaknesses based on customer comments. The weaknesses include changes in sauces affecting the overall taste, high prices relative to quantity and quality of food, poor quality of specific dishes such as fried rice and chewy beef, and issues with customer service and order accuracy. On the other hand, strengths include positive feedback on some dishes, such as the Singapore chow mein, and improvements in taste and quality under new management. Overall, it is clear that there are areas in need of improvement for New Tung Sing place to become a more successful and satisfying dining establishment.

Best TL Reviews

All sauces have changed, prices are far too expensive for the quantity and quality of food you get.

No flavour in gravy, the honey chilli sauce is like sweet vinegar, the curry is okay but also quite flavourless.

Fried rice is like a mixture between mushy boiled rice with a touch of soy sauce.

Starters are nearly £7, ribs are freezing with no taste.

Never again, worst Chinese about.

Under new owners had 4 different dishes and all delicious, meat was all proper meat , not like other chinese in area , portion sizes larger that previously , best chinese in carrick at the moment

Ordered a basic beef dish , the meat wasn’t how I’ve had it in literally any other Chinese in my lifetime the meat was yellow instead of brown and was extremely chewy. Stinking avoid.

Ordered a special chop suey. Thinking I was going to get the chop suey sauce. But no. Bbq sauce is what came. Dissuaded. Not good. It was not nice. Never order again

New owners have taken over the quality of the food has dramatically decreased, also cannot get orders correct.

The oldest Chinese in Carrickfergus. Proper good grub. Never had a bad meal from here.

Best Singapore chow mein in the area

Waited for over 1hour 20mins on a gravy chip. Phoned to ask why it took so long and was told 'were not the cookers' what kind of apology is that? Food used to be lovely but now it's took a major dive.