Nonna Cappuccini's Ltd

+44 1732 461160

10 Blacks Yard, Sevenoaks TN13 1DS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Nonna Cappuccini's Ltd

Nonna Cappuccini's Ltd, a café located in Sevenoaks, has both strengths and weaknesses according to the comments provided. This analysis will delve into these aspects to understand the overall perception of the establishment.

One of the strongest aspects of Nonna Cappuccini's Ltd is its popularity and ability to maintain its customer base despite the competition from nearby cafes. This can be attributed to the great coffee and friendly and efficient service provided by the staff. The positive experience of enjoying a lovely breakfast with freshly squeezed orange juice and coffees further adds to the appeal of the café.

On the flip side, some customers view Nonna Cappuccini's Ltd as a tourist trap due to its overpriced food. The comment highlighting the high price of a mediocre and sparsely filled ciabatta, which was considered a rip-off even compared to café chains like Costa, indicates a weakness in terms of value for money. Another customer mentions the absence of salad or garnish accompanying an expensive chicken ciabatta, expressing dissatisfaction with the lack of quality and consideration for the price charged. These comments indicate that the café may need to reevaluate its pricing strategy and ensure that the quality of the food justifies the cost.

Despite these price-related criticisms, Nonna Cappuccini's Ltd is commended for being a fantastic place to dine, with beautiful and delicious food. The positive feedback regarding the taste and overall quality of the dishes highlights a strength of the café. Additionally, the reasonable pricing mentioned in one of the comments indicates that the café offers good value for money, at least in some aspects. Taking this into consideration, the café should strive to maintain its positive reputation by consistently delivering high-quality food at reasonable prices.

The speed of service is also highlighted as a strength in the comments. The fact that the food came out quickly even during busy periods contributes to a positive customer experience. Quick service is an essential aspect of any café, as customers value efficiency and promptness, especially during breakfast or lunch rushes. Nonna Cappuccini's Ltd should continue to prioritize this aspect to enhance customer satisfaction and distinguish itself from competitors.

The friendliness of the staff is a recurring theme in the comments, indicating that it is another strength of the café. Positive interactions with customers can greatly influence their overall impression of an establishment. Nonna Cappuccini's Ltd has done well in this regard, as shown by the appreciation expressed by customers in the comments. The café should leverage this strength by providing consistent and exceptional customer service to build long-term loyalty.

However, the comment about people smoking in the outdoor seating area poses a potential weakness for the café. If customers are deterred from visiting due to the presence of smokers, the café may lose out on business. Nonna Cappuccini's Ltd should consider implementing a policy to address this issue, such as designated non-smoking areas or enforcing a complete smoking ban on the premises. Ensuring a pleasant and smoke-free environment for all guests is essential for maintaining a positive image.

In conclusion, Nonna Cappuccini's Ltd has several strengths, including its popularity, great coffee, friendly service, and delicious food, as mentioned in the comments. However, it also faces weaknesses related to its high prices compared to the quality and value provided. Addressing this issue and considering potential improvements, such as a smoking policy, would enhance the overall experience for customers and further solidify the café's position in the competitive market of Sevenoaks.

Best TL Reviews

Still very popular despite the arrival of Gail's just along the way and that's because the coffee is great and the service is friendly and efficient. We enjoyed a lovely breakfast with a glass of sunshiny freshly squeezed orange juice and coffees.

A tourist trap. Coffee is good but the food is way overpriced. The only thing mouthwatering about my mediocre and sparsely filled ciabatta was the price, £10.50. I would have considered it a rip-off even at half the price from Costa. Won't be returning.

Over priced. I appreciate that costs have spiralled, and I am willing to pay a bit more if the quality is reflected in the price. However, I object to being charged nearly £13 for a bland chicken Ciabatta, Served with no salad or garnish.

This little cafe is usually busy, but I think the owners have got complacent. There is plenty of choice in sevenoaks and I choose to go elsewhere in future.

Amazing little find in the side streets of Seven oaks, food is beautiful and at a decent price, came out quickly despite being busy. Honestly, the Best mocha I've had in a long time, staff happy to make changes to the menu. Will definitely be back. Thank you!

Nice place but £12 for a panini!! Prices seems to of escalated the last couple of months :/

Fantastic staff. Can’t rate the service highly enough. We had an incident (daughter choked) and they were so kind and supportive to make sure we were all okay. They went above and beyond with our breakfast requests (I have some picky eaters!) and the food was delicious. Will definitely be back. So nice to have breakfast for lunch too.

People smoking in the outdoor seating should be asked to leave, or others will. The food is absurdly expensive for a cafe, £15 or £16 for a full English. We went somewhere else.

Lovely food, friendly staff. Would always recommend.