Nu's Nails

+1 417-882-5432

1541 W Battlefield Rd, Springfield, MO 65807 United States of America

Open Today: -

Quick Facts About Nu's Nails

Strengths: 1. Friendly and helpful staff: One comment mentions that the employees at Nu's Nails are friendly and nonjudgmental, creating a welcoming and comfortable atmosphere for customers. 2. Professionalism: Despite some negative comments about the employees, one comment notes that the lady who did their toenails and the guy who fixed them were professional and knew what they were doing. This suggests that Nu's Nails has some skilled technicians. 3. Fair pricing: A comment mentions that the salon did not lie about the price and honored their quoted price for a service. This indicates transparency and fairness in their pricing policy, which can be appealing to customers. 4. Good explanations and customization: Another comment mentions that the staff at Nu's Nails did a good job explaining the process and ensuring that the customer gets what they want. This indicates good communication skills and a willingness to customize services based on customer preferences.

Weaknesses: 1. Rude employees: One negative comment states that the employees at Nu's Nails were rude and didn't talk much. Rude behavior can negatively impact the customer experience and discourage repeat visits. 2. Inconsistent quality: Several comments mention issues with the quality of the services provided. Customers complain about uneven nails, lifting, bleeding, and nails not lasting long. Inconsistency in the quality of services can lead to dissatisfaction and a lack of trust in the salon. 3. Slow service: One comment states that the three employees at Nu's Nails were slow. Slow service can be frustrating for customers, especially if they have a limited amount of time or are in a hurry. 4. Short-lived manicure: One comment mentions that their regular manicure only lasted two days, which is significantly shorter than the expected lifespan of a manicure. This indicates a potential issue with the quality of the products used or the application technique. 5. Lack of attention to detail: One comment mentions that the technician kept touching the customer's skin and caused bleeding during a pedicure, indicating a lack of attention to detail and potential safety concerns. 6. Limited geographic convenience: One positive comment notes that the salon is worth driving 20 minutes to, but this may indicate that Nu's Nails is not conveniently located for some potential customers, potentially limiting their customer base.

In conclusion, Nu's Nails has some strengths, such as friendly staff, professionalism, fair pricing, and good explanations and customization. However, it also faces weaknesses, including rude employees, inconsistent quality, slow service, short-lived manicures, lack of attention to detail, and limited geographic convenience. These weaknesses highlight areas in which Nu's Nails could improve to provide a better overall customer experience.

Best TL Reviews

horrible! They have the rudest employees who don’t talk and honestly just suck at what they do. The only one who knew what she was doing was the lady who did my toenails and the guy who fixed them ! They were not professional at all. The nails were uneven and lifted. I don’t get what’s so hard about making the nails straight and look good. They had 3 employees working and they were all pretty slow. Would not recommend at all. Not worth the price and not worth your time.

Highly recommend this place. They are very friendly, it was my 2nd time getting a pedicure and the first time was not a good experience but my daughter said trust NU Nails I did and I was so not dissatisfied. And trust me I was a tough job. I will return so helpful and nonjudgmental. And most importantly she did not lie about her price she said $25 and it was.

I came here about a week ago, I had shilac on my toes, they wanted to charge an extra 5 dollars to remove but ended up not charge due to it taking 2 hours to do a pedicure. She than drilled off the gel and kept touching my skin on my toes causing me to bleed. I paid for my daughter's nails and a the day after her whole shell on her thumb nail came off. I dont know if the woman was in a hurry, but this was a terrible experience and I wont be back!

I got my nails done the other day they weren’t messy I changed a couple times and they never got irritated I told that I had limited time and he was telling me we could always get me in and do the design.fair price and nails look great no complains.

First time getting acrylic and I loved it! I think they do a good job at explaining things to you and making sure you get what you want. I'll be going back again.

Mt manicure lasted 2 days. I was told that's all a regular manicure lasted. They were extremely rude.

Took my girlfriend here to get her nails done for the first time, she loves them and the staff so we will most certainly be back

I used to live behind the apartment complex of this area and I used to drive ten minutes to get my nails done. One day I decided to walk in instead of driving ten minutes away. I got in and got attend to quickly. I washed my hands then sat to get my nails done. I choose the color I wanted and the style of nail shape. I was extremely satisfied with the results. Trent always take good care of my nails whenever I go get my nails done. The techniques he uses in doing my nails is just different and better than other nail technicians I’ve been to. I’ve moved now to a different apartment location but still drives here to get my nails done, even though it takes me twenty minutes to get there. They’re just the best!!