O K Kebabs

+44 1634 868360

Unit 1a, Sherwood House, Walderslade Rd, Walderslade, Chatham ME5 9UD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About O K Kebabs

Strengths: 1. Good food quality: Many customers praise the kebabs for being tasty, well-cooked, and flavorful. The meats are often described as moist and the salad as fresh. 2. Friendly staff: Multiple comments mention the staff being friendly and engaging in conversations with the customers. This creates a positive and welcoming atmosphere in the shop. 3. Reasonably priced: The food is described as being reasonably priced, which attracts customers who are looking for value for money. 4. Homemade chili sauce: Some customers specifically mention enjoying the homemade chili sauce, indicating that the shop offers unique and flavorful condiments. 5. Repeat customers: Many comments mention customers being regulars at the shop, indicating that the food and service are consistent enough to ensure customer loyalty. 6. Praise from out-of-town customers: One comment mentions the customer being from the Isle of Wight and enjoying their experience at OK Kebabs. This shows that the positive reputation of the shop extends beyond just the local community.

Weaknesses: 1. Long waiting time: The most significant complaint mentioned in the comments is the long waiting time. Some customers had to wait for 1.5 hours on two separate occasions, which indicates a potential problem with the efficiency and speed of service. 2. Ignored by the owner: One customer complains that the owner ignored them while serving other customers who arrived after them. This behavior can create a negative impression and make customers feel unwelcome. 3. Cash-only policy: While some customers do not mind the cash-only policy, one comment mentions it as a downside. In a cashless society, not accepting card payments can be seen as inconvenient and outdated. 4. Racial discrimination concerns: One comment expresses concerns about racial discrimination, stating that it seemed like being a customer of a different ethnicity made them feel unwelcome. This could be a serious issue that needs to be addressed by the owner to ensure a safe and inclusive environment for all customers. 5. Hidden location: One customer mentions that the shop is hidden and not easy to find. This can hinder potential customers from discovering the shop, especially if there is little to no signage or marketing outside.

To summarize, OK Kebabs has strengths in terms of good food quality, friendly staff, reasonable pricing, and the loyalty of repeat customers. However, there are weaknesses in terms of long waiting time, potential racial discrimination concerns, a cash-only policy, and a hidden location. These weaknesses should be addressed by the owner to improve the overall customer experience and ensure a welcoming and efficient service.

Best TL Reviews

Had to wait 1.5 hours for 3 chicken kebabs on two occassions. Owner looked at me in the face and ignored me completely while serving people who came way after me. Two times same thing and when I asked him he looked at me blankly... fyi paying with GBP like everyone not turkish lira not indian rupees... like brown people is not at all welcome!

We love in it . Good food good service

Best kebabs around!! Staff always really friendly. Food always lovely and fresh. Only downside is that they're still cash only!! ????

I really like the kebabs from this shop. The portion sizes are good (a small kebab is enough for me). The meat is cooked through but still moist and the salad is fresh.

Never had a bad kebab here, fresh homemade chilli sauce is a must. I eat from there very often and the staff and I have a good chat everytime. Give it a try and see for yourself! ????

I was passing fine the Ok kebab is hidden is not easy to find but the chicken shish and lamb shish mix it was unreal and the day garlic mayo with chilli mix it was perfect will come back very soon...

Thank you From Isle of Wight

The warm and friendly service is only outshined by the food. Always excellent and reasonably priced. I would recommend them to all and will definitely be going there again.

Brilliant food, never had a bad takeaway from here.