Quick Facts About Ossies Fish Bar Sittingbourne
Strengths:
1. Lovely service: The comment praises the staff for their kind and friendly service. This indicates that the staff at Ossies Fish Bar in Sittingbourne are attentive and strive to provide a positive experience for their customers. This is an important strength as good customer service can significantly enhance a dining experience.
2. Generous portions: The comments mention that Ossies Fish Bar offers generous portions of fish and chips. Customers appreciate receiving large-sized portions at affordable prices. This strength can attract customers who are looking for value for money and satisfy their hunger.
3. Affordable prices: The comments mention that Ossies Fish Bar offers the best prices for such big portions of fish and chips in the area. This is a significant strength as it can attract price-conscious customers who are looking for a good deal. Offering affordable prices can help build a loyal customer base.
4. Humor and warmth: The staff at Ossies Fish Bar are praised for throwing in humor and warmth of personality for free. This strength adds a positive and enjoyable atmosphere to the dining experience. Friendly staff can make customers feel welcome and enhance their overall experience.
5. Quality customer service: Another comment states that the customer service at Ossies Fish Bar is of high quality. This indicates that the staff are attentive, polite, and provide a pleasant experience for customers. Quality customer service is crucial as it can create a positive reputation and encourage repeat customers.
6. Freshly cooked fish and chips: One comment mentions that the fish and chips at Ossies Fish Bar are freshly cooked. This strength indicates that the establishment takes pride in serving fresh food to its customers. Freshly cooked food can enhance the flavor and overall quality of the meal.
7. Cleanliness: The comment states that the shop was very clean. This is an important strength as a clean and hygienic environment is crucial for a food establishment. Cleanliness can assure customers of the safe and sanitary preparation of their food.
Weaknesses:
1. Slow service: One negative comment mentions a long wait time and lack of communication from the staff. This indicates a weakness in the speed of service. Slow service can lead to customer frustration and dissatisfaction. Improving efficiency and communication with customers can help mitigate this weakness.
2. Mediocre chips: One negative comment states that the chips were not very nice and tasted of boiling water. This indicates a weakness in the quality of the chips. Chips are a staple item in a fish and chip shop, and poor-quality chips can significantly affect the dining experience. Improving the taste and texture of the chips is essential to maintain customer satisfaction.
3. Cash-only policy: The comment mentions that Ossies Fish Bar only accepts cash payments. This can be a potential weakness as it may inconvenience customers who do not carry cash or prefer to pay with card. Implementing card payment options can help accommodate a wider range of customers.
4. Lack of apology or customer care: The negative comment mentions a lack of apology or customer care when the customer experienced a long wait time. This indicates a weakness in addressing customer concerns and providing satisfactory solutions. It is important for staff to acknowledge and rectify any issues or inconveniences faced by customers to maintain customer satisfaction and loyalty.
5. No delivery service: The comment suggests that Ossies Fish Bar does not offer delivery service. This can be seen as a weakness as many customers prefer the convenience of having food delivered to their homes. Implementing a delivery service or partnering with third-party delivery platforms can help cater to customer demands and increase business opportunities.
Best TL Reviews
Lovely service, very kind, nothing is ever a problem, they will even serve £1.25 extra small portions of chips which will tide you over until you get home, or keep your kids happy. Very generous portions even the regular small sized portion! The prices are fantastic, the best for miles around for such big portions! The staff throw in humour and warmth of personality for free!!! If you are in Sittingbourne and feel hungry, visit this chip shop, I guarantee you won't be disappointed!! Renewed thank Ossie's for the snack sized portion of chips, my friend and I appreciate it!!!
Quality customer service, splendid food, friendly faces every time you go there, 10/10 ????????
Lovely fresh battered haddock, cod roe, the finest chips and a delightful fellow on the counter. Onion vinegar.
Food lovely huge portions friendly staff
Lovely food, service and atmosphere ????
Freshly cooked fish and chips.
Not greasy, nice and crispy batter.
Shop was very clean and staff were friendly only one down side it was cash only so had to dash to the cash machine whilst food was cooked.
Recomend without a doubt.
We live 6 miles away and pass 3 other fish and chip shops to buy their food. It really is the best. Beautiful light batter on the fish and chips like you had as a kid. Only newspaper missing. ( you have to be old to remember fish and chips wrapped in newsprint). ONLY DOWNSIDE, THEY DON’T DELIVER.
Not very nice to be honest. Came in here after work. Paid for meal. Then stood there for 15 mins waiting for chips to be cooked. Not a word from staff saying they were not cooked, no update. Just let me standing there. Staff disappeared off into the back. Really rude. When asked how much longer it would be, was told it would be one minute. 10 mins later, finally got something. Chips were not very nice and tasted of boiling water. No apologies for length of time I stood waiting, no manners, no interested in gaining a repeat customer. Horrible chips and won't ever return.
Ossies Fish Bar Sittingbourne Info
Amenities
Service options
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Takeaway
Offerings
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Late-night food
Atmosphere
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Casual
Payments
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Cash only
Today
Opening Hours
| Monday | 11:30 AM - 09:30 PM |
|---|---|
| Tuesday | 11:30 AM - 09:30 PM |
| Wednesday | 11:30 AM - 09:30 PM |
| Thursday | 11:30 AM - 09:30 PM |
| Friday | 11:30 AM - 09:30 PM |
| Saturday | 11:30 AM - 09:30 PM |
| Sunday | 02:00 AM - 09:00 PM |
How to go there
Location
Places