Papa Dino's

+44 1977 557883

45 Front St, Castleford WF10 4QE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Papa Dino's

Strengths of Papa Dino's Place: - Fast delivery: multiple comments praise the speedy delivery service, with one customer stating that their order arrived within 20 minutes. - Fresh curry: one customer described the curry as very fresh and expressed intent to order again. - Presentation: customers mentioned that the food was presented well, indicating attention to detail in plating and packaging. - Friendly delivery driver: a comment highlighted the friendliness of the delivery driver, suggesting good customer service.

Weaknesses of Papa Dino's Place: - Delayed delivery: one customer reported waiting for 2 hours for their order, resulting in their decision to source food elsewhere. Another customer experienced a 4-hour and 20-minute delay, with the delivery waking them up in the middle of the night. - Poor communication: the first customer mentioned repeated unsuccessful attempts to contact the restaurant, as they were unable to get through and kept reaching an answering machine. - Small burnt chips: several comments criticized the portion size and quality of the chips, describing them as burnt or old. One customer also noted inefficiencies on Uber Eats when ordering chips, as it forces them to order an extra drink unnecessarily. - Mistakes in order: a customer reported receiving a vegetarian dish with ham on it, suggesting errors in food preparation or incorrect orders. - Inconsistent quality: while some customers praised the food, others expressed disappointment in the quality. One comment mentioned old chicken and burnt chips, while another found the chicken doner and chicken tikka to be mixed up and not up to standard. Additionally, one customer stated that the chicken donut tasted off, and another found the chicken tikka to be too dry. - Condescending customer service: one customer expressed dissatisfaction with the customer service on the phone, describing it as condescending when inquiring about their order. - Underwhelming chili sauce: a comment noted that the chili sauce had little taste or kick, suggesting that it did not meet their expectations. - Lack of online presence/advertising: a customer suggested that the restaurant should work on improving their online presence and advertising to increase their visibility, as they discovered Papa Dino's Place through word of mouth after complaining about other pizza shops in the area.

In conclusion, Papa Dino's Place has strengths in its fast delivery, fresh curry, and attention to presentation. However, the restaurant faces weaknesses in delayed deliveries, poor communication, small burnt chips, mistakes in orders, inconsistent food quality, condescending customer service, underwhelming chili sauce, and a lack of online presence. Addressing these weaknesses could improve the overall dining experience and reputation of Papa Dino's Place.

Best TL Reviews

Perfect meal delivered in speedy time. We ordered early but still very impressed with 20 min turn around. The curry was very fresh and would definitely order again. All presented very well. Friendly delivery driver and we all enjoyed this tonight thank you .

Ordered at 8 o'clock last night after 2 hours my order didn't turn up so I tried to call the takeaway without exaggerating 20 times to get through to the answer machine everytime.

At this time all the family was starving so I sourced food elsewhere.

At 12:20 there was a loud knock on the door waking me up as i was asleep. it was indeed papa dinos trying to deliver my order after 4 hours and 20 mins what a joke avoid if you've got any sence unlike these jokers!!

Small portion of burnt chips for 2 pounds also the system is inefficient on Uber eats when you add chips it makes it into a meal but also makes you order an extra drink so I have to buy 2 kinds of pop for no reason The donor portion was huge on top of a Nan but the chicken Donna and chicken tikka were a little bit Missed up and also the chicken donut tastes a bit off The chicken tikka was too dry

Nice big portion and very fast delivery but absolutely disgusting old chicken and burnt chips Not to forget that the chips were old and small portion as well

Arrived late and ordered vegetarian and it came with ham on it. Never again complete waste of time and money

Just tried one of their new curry range. Medium chicken khoria apologies if I spelt it wrong. Plentiful and very aromatic and basmati rice cooked to perfection. If I had any criticism it would be too much chicken and not enough sauce. That’s just my preference though. Wouldn’t hesitate to order it again. Never had a bad meal from here

Food was ok customer service on the phone needs attention very condescending when asked about the order. Efforts must be doubled

Very clean, very tastey, and friendly staff would definitely recommend and I'll be using again.

Only thing that stopped it getting 5 stars for me was the chilli sauce was underwhelming lacking much in taste and/or kick.

Please also if you are the owner reading this work on your online presence/advertising I've lived in the area 2 years and only found you while complaining to a friend how poor the other pizza shops in Castleford are and he mentioned your shop.