Pappous Greek Grill

+44 1254 399022

9 Mount St, Accrington BB5 0PJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Pappous Greek Grill

Pappous Greek Grill has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses.

Starting with the strengths, there are several positive comments about the food quality. One reviewer mentions that the stack burger with chips was the best burger they had in a long time, with superior fries. Another reviewer praises the big Pappos mixed gyros, highlighting its superb taste and filling nature. These comments indicate that Pappous Greek Grill excels in delivering delicious and satisfying food.

Furthermore, there are mentions of friendly and polite staff when ordering over the phone or having food delivered. Prompt and speedy delivery is also appreciated, emphasizing the efficiency of the service provided by the restaurant.

However, there are several weaknesses expressed by customers. One recurring complaint is the poor service they experienced. Several reviewers mention long wait times for drinks and food. In one instance, it took 90 minutes for the food to arrive, which was deemed unacceptable, especially considering there were only a few other customers in the restaurant. Another complaint is the lack of attention from the staff, as one reviewer states that they "couldn't even be bothered to say thanks or bye." These comments suggest that Pappous Greek Grill struggles with providing prompt and attentive service to its customers.

Another issue mentioned is the inconsistency in food quality. While some reviewers praise the taste of the food, others complain about chewy chicken, overcooked chips, and excessive saltiness. These inconsistencies suggest a lack of quality control and proper cooking techniques in the kitchen.

Additionally, there are mentions of uncomfortable dining conditions. One reviewer notes that the front door was left open, causing the restaurant to become chilly, which prompted some customers to retrieve coats from their cars. Another complaint is the presence of rowdy individuals in the restaurant, creating a disruptive atmosphere. These comments indicate a lack of attention to customer comfort and ambiance at Pappous Greek Grill.

Furthermore, there are comments regarding the confusion of staff regarding reservations. One reviewer mentions being looked at in a confused manner when informing the staff about their booking. This suggests a lack of coordination and organization within the restaurant, leading to customer dissatisfaction.

Lastly, there are negative comparisons made to traditional Greek food, with one reviewer expressing disappointment and stating that Pappous Greek Grill is "just another kebab shop." This comment highlights a perceived deviation from authentic Greek cuisine, which could be a weakness for those seeking an authentic Greek dining experience.

In conclusion, while Pappous Greek Grill receives praise for its food quality and friendly staff during phone orders and delivery, there are significant weaknesses that need to be addressed. The restaurant struggles with providing prompt and attentive service, maintaining consistency in food quality, ensuring customer comfort, and upholding the authenticity of traditional Greek cuisine. Improvement in these areas would contribute to a more satisfactory dining experience for customers at Pappous Greek Grill.

Best TL Reviews

Visited yesterday, booked a table for 5 upon arrival we told them we had a booking for 5 and was looked at in a confused manner. Anyhow we sat at a table and ordered food and drink after 5/10 minutes. And was told the milkshake machine was down after waiting about 15 minutes for drinks. In the meantime the front door was left open and it was getting late so it was chilly and 2 of our group ended up going back to the car for coats. It took 90 minutes for food to arrive which wasn't acceptable, all whilst there were only 4 other people in the restaurant (2 groups of 2). When food did come it all came separate so some of us had half ate our food whilst others were still waiting and we realised we had no cutlery so we had to take it from another table. The food was good we were all impressed but it wasn't worth the wait especially at £22 per head for the mixed grill. Upon leaving 2 really rowdy lads came into the restaurant being extremely loud and just wandering in and out of the kitchen which didn't leave a good impression and left us wondering what they were doing in there. Anyhow all in all we were all slightly disappointed but the food was good.

Don’t usually bother with reviews but credit where credit is due. Ordered the stack burger with chips and it’s the best burger that I’ve had from a takeaway for a long time. The fries alone were a cut above most places, And the beef burger, chicken and pork combo, on a brioche bun with mozzarella cheese and bbq sauce was so good that I decided to write this review. Was piping hot on arrival, Would definitely order it again ????

I can tell this place has new owners or staff because the chicken Gyros I normally order is tasty chicken with fresh sauce/salad and chips… this one was chewy chicken like it was from the bottom of the grill, the chips were over cooked and my delivery took exactly 1hour and 10 minutes.

Unfortunately it was so bad I have been put off spending this sort of money again and ordering to receive the same type of food again. Such a shame, the staff on the phone were nice though I cannot fault them

We have had takeaways and eaten in and it has always been great. First one since alleged sale. Absolutely awful tonight. Delivered 50 minutes after we were informed would be delivered. Cold when it arrived and extremely salty. Threw over half in bin. Shame as normally good. Won’t be wasting our money again !

For me personally the best food by a mile I’ve dined in but usually have it delivered never disappointed the big Pappos mixed gyros is superb and filling. When you ring through the staff are always friendly and polite and speedy delivery really good food and service.

Not good, cold food on cold plates in a cold restaurant. Service terrible and couldn't even be bothered to say thanks or bye. Don't no what takeaway is like but in house Please don't eat here waste of money

What happened to traditional Greek food. Just another kebab shop!!!

I asked for chips and meat.. was told I had to have loaded chips. I said I don't want cheese or bbq sauce. Got me loaded chips, which were .......................

Chips with meat.. what's the difference I hear you ask!!! £1.50 dearer!!!

Anyway the food was OK. It hasn't put me off going a 2nd time...

Staff were friendly.

Food was okay. The grilled meat is especially tasty. However, when we went in asking for a table, we got the distinct impression we were not wanted, service was not friendly, ???? spoiled the evening