Starbucks Coffee

+44 1656 655332

J36 Starbucks Sarn Park, Glamorgan, Sarn CF32 9SY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Starbucks Coffee

Strengths:

1. Nice seating options: The comment mentions that there are plenty of seats both inside and outside, making it a good place to take a break.

2. Good coffee: Many comments mention that the coffee at Starbucks is good, making it a strength of the coffee place.

3. Clean and tidy: One comment states that the coffee place is always clean and tidy, which is a positive aspect for customers.

4. Friendly staff: Multiple comments mention that the staff at Starbucks are friendly and helpful, creating a positive customer experience.

Weaknesses:

1. Expensive: One comment highlights that Starbucks is expensive, which can be a drawback for some customers who are looking for more affordable options.

2. Slow service: Some comments mention that the service at Starbucks is slow, especially when there are no other customers. This can be frustrating for customers who are in a hurry.

3. Inconsistent drink quality: One comment states that the hot chocolate tasted flavorless and the cinnamon bun was dry. Inconsistency in the quality of drinks and food can be a weakness for Starbucks.

4. Understaffed: One comment mentions that the staff seem overworked and struggle to keep up with orders. This leads to long wait times and mistakes in orders, such as giving cream when none was asked for.

5. Additional charge for takeaway cups: One comment mentions that there is an additional charge for takeaway cups. This can be seen as an inconvenience for customers who prefer to take their drinks on the go.

Overall, the strengths of Starbucks Coffee place include nice seating options, good coffee, cleanliness, and friendly staff. On the other hand, weaknesses include the high prices, slow service, inconsistent drink quality, understaffing, and additional charges for takeaway cups. These strengths and weaknesses should be taken into consideration when evaluating the Starbucks Coffee place.

Best TL Reviews

Hier kann man recht angenehm seinen Kaffee schlürfen, während draussen das Auto lädt.

Good coffee. In a China mug. This is so much better than soggy paper cup. Decent muffin too. Expensive of course, and four ladies behind counter still make service slow, when there are no other customers

Had one of the worst and most flavourless hot chocolates I have tasted here, ended up just leaving it almost full. The cinnamon bun was quite dry but a chocolate twist tasted nice once heated up.

Drinks were served in takeaway cups which were an additional charge. Would be nice to have a proper mug but the drink would still have been tasteless.

Service was ok and what I come to expect from motorway services.

Always clean and tidy amazing staff and as always the perfect coffe

Great service

Had a cup of tea but no food

Quite busy but it was a service station.

Nice coffee,plenty of seats inside and out,good place to take a break.

Messy and dirty, service insanely slow, people who ordered after me received theirs first. Needs some management as it seems like workers struggle and don't really know what's going on. Drinks were nice when we finally got them.

Staff are clearly overworked with both the drive thru and the main shop to deal with. Only two staff on duty when I was there, and queues rapidly building up both in the shop and in the drive thru lane. I suspect this was what caused them to make a mistake with my drink - giving me cream when I had asked for none. However, they were mostly quite helpful and friendly, which is probably the best thing that can be said about this location.

The photo was taken after my visit (I got my coffee indoors) but is a great representation of how understaffing is causing massive delays in the ordering (and recieving) process. I timed one car and it took around 8 minutes from the back of the lane for them to finish placing an order - in other words, to move forward 2/3 car-spaces. I would have waited to find out how long it would take for them to pick up their coffee (another 4 car-spaces), but I did not have the time.

tl;dr: Avoid making even slightly complex orders and be prepared for a long wait!