Fireaway Dagenham Greenlane

+44 20 8598 8888

685 Green Ln, Dagenham RM8 1UU United Kingdom of Great Britain and Northern Ireland

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Quick Facts About Fireaway Dagenham Greenlane

Fireaway Dagenham Greenlane Place has received a mix of positive and negative comments, which can help evaluate its strengths and weaknesses. Let's analyze them in detail.

Starting with the strengths, the comments mention several positive aspects of the pizza from Fireaway Dagenham Greenlane Place. Firstly, the crust is highly praised, with one commenter specifically mentioning it as a standout feature. A good crust is essential for a quality pizza, and this feedback indicates that Fireaway excels in this area.

Furthermore, the quality of the pizza is consistently highlighted as a strength. Customers mention that the pizzas are of great quality and even compare them favorably to popular pizza chains like Domino's and Pizza Hut. This suggests that Fireaway Dagenham Greenlane Place delivers a superior product compared to its competitors.

The speed of delivery is also mentioned positively by a customer. They state that the pizza arrived quickly, which is important for customer satisfaction and convenience. Combined with the helpfulness of the staff when contacted via phone, it shows that Fireaway Dagenham Greenlane Place values efficient service.

Another strength mentioned is the value for money provided by the family deal, which includes three pizzas and a side for £26. Offering good value for money is essential for attracting and retaining customers, and this comment suggests that Fireaway Dagenham Greenlane Place succeeds in this aspect.

Additionally, the comment about the pizzas being halal is important for customers who adhere to halal dietary restrictions. It shows that Fireaway Dagenham Greenlane Place caters to a diverse range of customers and provides options for various dietary needs.

Moving on to the weaknesses, a few negative comments mention issues with the food quality and service. One customer complains about receiving cold pizza and a disappointing milkshake, indicating that the quality of the food may be inconsistent or lacking in some cases.

Another comment goes as far as to say that Fireaway Dagenham Greenlane Place has seen a decline in quality over time. The customer mentions low-quality, frozen ingredients and a lack of taste. This suggests that the restaurant may have experienced a decline in standards, which could be concerning for potential customers.

Another complaint is regarding the quantity of chicken in a pizza. The customer feels that the amount of chicken in the pizza was insufficient, which affected their overall enjoyment of the meal. This indicates that Fireaway Dagenham Greenlane Place may need to address portion sizes and ingredient distribution to maintain customer satisfaction.

Lastly, one commenter mentions the unprofessional behavior of the staff over the phone. Rude or unprofessional customer service can significantly impact a customer's perception of a business and deter repeat business. Fireaway Dagenham Greenlane Place should strive to ensure that all staff members provide professional and polite service to maintain a positive reputation.

In conclusion, Fireaway Dagenham Greenlane Place has several strengths, including a praised crust, high-quality pizza, efficient delivery, good value for money with the family deal, and the availability of halal options. However, there are some weaknesses, including potential inconsistencies in food quality, declining standards, issues with portion sizes and ingredient distribution, and occasional unprofessional customer service. Addressing these weaknesses will be crucial for Fireaway Dagenham Greenlane Place to continue providing quality pizzas and attract and retain customers.

Best TL Reviews

Good pizza especially the crust. Got the meathead which was quite nice, maybe Margherita next time. They also do desserts but didnt get a chance to try them.

Also everything is halal according to the staff

We have ordered from Fireaway Degenham first time and it is already our favourite Real test Italian pizza. It’s great quality, delivered quickly and if you ring them, they are very helpful. Couldn't recommend more.

The family deal (3 pizzas + side for £26) is great value for money!

The pizzas have a nice thin crust and are much nicer than your standard Domino's or Pizza Hut!

The one with anchovies is particularly tasty, and the BBQ base pizza isn't too strong or sweet like many others.

The wait time met my expectations too, I didn't have to wait very long. And customer service was friendly and helpful.

Food arrived hour and half later after the order was placed , cold pizza and worst ever milkshake! I do not recommend. Staff on the phone had no idea where my order was and spoke very unprofessionally.

They were good at the beginning (1 year ago), now they are the worst. Very low quality ingredients (frozen) . No taste at all! I’ll never have Fireaway pizza again:

Pizza was good but it is not worth the money as there was hardly any chicken in it please add some chicken to the quantity that we can appreciate it I understand everything is very expensive but that doesn’t mean you forget the main ingredient also you do charge good money for the pizza

Amazing pizzas, shakes are yummy too. Crispy with delicious tomato base. Fresh ingredients. Clean branch. Highly recommend them.

Best place around. Clean and great! Keep up the hard work.

The pizza was amazing. Definitely will be going again.....Worth every penny!

Young Lady at the till was so professional....she definitely made me feel comfortable. I love how they put your name on the order. Just the little things like that, adds the prefect touch to the costumer service!