Quick Facts About PASTELS - Burgers & Shakes - Cedar Square
PASTELS - Burgers & Shakes - Cedar Square has several strengths that make it a popular choice for customers. One of its biggest strengths is the quality of its burgers. Many customers describe the burgers as fabulous and outstanding, with some even claiming they are the best burgers they have ever had. The fact that the burgers are made fresh to order and are juicy contributes to the overall satisfaction of customers.
The menu variety is also a strength of PASTELS. Customers can choose from a selection of burgers, including the highly recommended Pastels burger. Additionally, the halloumi fries are a crowd favorite and loved by many. The menu also offers options like chicken wings and various side salads, providing something for everyone.
Affordability is another strength of this establishment. Many customers highlight that the prices are reasonable for the quality of food they receive. This makes it an attractive option for those looking for a satisfying meal without breaking the bank.
The ambience and decor of PASTELS also receive positive feedback. Customers mention that the seating inside is quirky and suits the venue perfectly. This adds to the overall dining experience and makes the visit more enjoyable for customers.
On the other hand, there are some weaknesses that have been mentioned by customers. One common complaint is the wait time for food. Some customers mention that the wait can be quite long, especially when the restaurant gets busy. This can be frustrating for customers, especially if their food arrives cold or if there are mistakes with their orders.
Some customers have also noted a decline in the quality of food and cleanliness. One customer mentions that the burgers were not as good as they used to be and that the cleanliness of the restaurant, particularly the floor and toilet cubicle, has deteriorated. This can be a major letdown for customers, especially if they have previously had positive experiences at the establishment.
Another weakness mentioned is the lack of attentiveness from the staff. Customers have expressed dissatisfaction with the staff's lack of concern for the customers' experience and their failure to address issues or provide requested items like mayo or napkins. This lack of customer service can be off-putting for customers.
In conclusion, PASTELS - Burgers & Shakes - Cedar Square has several strengths that make it a popular choice among customers. The quality of the burgers, menu variety, affordability, and the overall ambience are all positive aspects that contribute to its popularity. However, weaknesses such as long wait times, decline in food quality and cleanliness, and lack of attentiveness from the staff can negatively impact the dining experience for some customers. It is important for the establishment to address these weaknesses in order to maintain and improve customer satisfaction.
Best TL Reviews
Really fabulous burgers. Best halloumi fries I've had and delicious chips. I love going here on cheat day and eating everything I can
Amazing food which was very filling and too top it all off the milkshake was delicious. ???? will definitely be there again very soon but will ask for chips without red salt next time wasnt a big fan of that.
Very good burger, make after you order. Is so juicy. My friend and I both order salad for side dish and is very fresh. Chicken wings is good too. But a bit spicy of sources.
Money is fair. It causes around £8 for the burger
Go there, eat in, order the pastels burger, done. Outstanding burger, I'll go as far as to say the best burger I've ever had, and I've been a few times now. Don't forget the halloumi fries.
The burgers from Pastels are the best in Blackpool. Prices are very reasonable for the quality you get. Seating inside is quirky and suits the venue perfectly.
Highly recommended.
1st time visiting what a amazing burger and loaded fries had the woody burger meat was lush and hand crafted, the whole meal was made well presented even my mum and sister loved it (who are normally fussy had lonely Jill burger) staff were friendly can't wait to revisit soon.
We used to love visiting. Not anymore. We can’t take the wait any longer… not when the quality of food has gone down.
We were first in, other tables arrived. All orders cooked at the same time, which means you are waiting even longer. Having waited 50 mins (we knew there would be some waiting time as there always is) then to find one burger incorrect, all food luke warm, requested mayo, napkins they never came. The burger was stodgy with a burnt bun. Just a general let down having been impressed all other previous visits.
The cleanliness has also gone downhill. The floor filthy and sliding on grease as you enter the one toilet cubicle next to the kitchen.
I’d have mentioned it if any of the staff had asked how our meal was. They genuinely don’t care and I wasn’t in the mood for confrontation. We used to laugh at the fact they highlight the negative reviews on their website… but actually they are a clear warning for anyone wanting to visit.
If you want a proper burger with great service there’s plenty of places in Blackpool other than here.
I had the Alan burger,my friend had a hotdog. The price was really good, Pastels is small but a very cool little place with really good food. The staff were very friendly. If I ever visit Blackpool again this is the number one food spot. ????
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PASTELS - Burgers & Shakes - Cedar Square Info
Amenities
Service options
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Outdoor seating
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Delivery
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Takeaway
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Dine-in
Accessibility
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Wheelchair-accessible entrance
Offerings
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Late-night food
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards