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Cafe Ritazza

146 Praed St, London W2 1HB United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About Cafe Ritazza

Cafe Ritazza is a coffee shop located in Paddington Station. While it receives some positive comments regarding its coffee, customer service, and location, there are also several criticisms. This analysis will assess the strengths and weaknesses of Cafe Ritazza using the provided comments.
Starting with the strengths, customers praise the coffee served at Cafe Ritazza. One customer describes their flat white made with soya milk as "simply delicious." Another customer specifically mentions the hazelnut latte, stating that it is "absolutely delicious." These positive comments indicate that Cafe Ritazza is able to provide quality coffee options that satisfy their customers' taste preferences.
The customer service at Cafe Ritazza is also highlighted as a strength. It is mentioned that the staff members are friendly, polite, and professional. One customer even took the time to ask for the names of the staff members who served them, showing that they were impressed with the service provided by Shafkat, Tofiq, and Aliza. Another customer mentions that the staff member made them smile and that they received excellent service. These comments indicate that Cafe Ritazza has a dedicated and friendly team who prioritize customer satisfaction.
The location of Cafe Ritazza is also mentioned as a strength. Being situated in the heart of Paddington Station, it is convenient for customers passing through the station. One customer specifically mentions that it is perfect for a quick stop in between trains or a get together with a friend. This highlights Cafe Ritazza's ability to cater to the needs of busy commuters and provide a comfortable space for socializing.
Turning to the weaknesses, there are several criticisms regarding the food options at Cafe Ritazza. One customer mentions that the selection is modest and that the sandwiches are predominantly made with white bread. Another customer points out that the sandwiches, particularly the pre-packaged ones, appear to be ignored by customers and are sold even the next day. This indicates that Cafe Ritazza may not prioritize offering a diverse and fresh range of food options.
Furthermore, a customer highlights the issue of food waste at Cafe Ritazza. They suggest that instead of disposing of unsold sandwiches at the end of the day, the cafe could reduce the prices or donate the food to those in need. This criticism highlights a potential lack of social responsibility and a wasteful approach to food management at Cafe Ritazza.
In addition to the food concerns, several customers criticize the pricing of Cafe Ritazza. One customer mentions that it is overpriced, even for London. Another customer suggests that the cafe is highly overrated and suspects fake reviews. This indicates that some customers perceive Cafe Ritazza as overcharging for lower quality products, which may affect the overall value for money.
Lastly, there is a mention of poor service at Cafe Ritazza. One customer describes the staff as rude and mentions that the almond croissant did not meet expectations. This criticism highlights a potential inconsistency in service quality and the disappointment experienced by customers when the product does not meet their expectations.
In conclusion, Cafe Ritazza has several strengths including positive comments about their coffee quality, friendly customer service, and convenient location. However, there are also weaknesses identified such as limited and potentially low-quality food options, issues with food waste and pricing, and occasional poor service experiences. These weaknesses should be addressed in order to improve the overall customer experience at Cafe Ritazza.


Best TL Reviews

Nun ein klassisches Bahnhof Café. Doch ohne Herz und Seele. Die Auswahl bescheiden und die Sandwiches bestehen grundsätzlich nur aus Weißbrot. Auch die frische der Produkte ist in Frage zu stellen. Es gibt verpackte Sandwiches welche von den Kunden so gut wie ignoriert werden und aussehen wie Atom Brot (lange Halte Zeit). Sie werden beim Abschluss restocking nicht ausgetauscht und am
Nächsten Tag weiterverkauft. Dann gibt es die frischen Sandwiches (Baguette), die sind frisch doch langweilig. Doch das letzte ist, dass sie am Tagesabschluss um 2000 einfach entsorgt werden, wo man noch fünf Minuten verkauft hat. Man hätte hier klassisch einfach reduziert verkaufen können oder die Sandwiches später an Bedürftige weitergeben können. Davon gibt es genug am Bahnhof. Typisches Food Waste und Wien Schande. Somit mein Fazit. Dieses Café sollte aus sozial politischer Sicht gemieden werden. Verschwendung von Lebensmitteln ist in der heutigen Zeit eine Schande und zeugt von Gier. Die entsorgten Lebensmittel waren alle in Ordnung da vorher noch verkauft. Somit gilt das Reinheitsgebot nicht.
I was delayed so stopped for a coffee. I had the flat white made with soya milk. It was simply delicious! Great cup of coffee served by lovely friendly, polite and professional staff. I asked for their names! Thank you to Shafkat, Tofiq and Aliza.
Excellent service from the staff member, she was very polite and made me smile. The coffee and food were very good. I would definitely be coming back whenever I pass through Paddington.????
Last week I visited Cafa Rittaz, and they provided really good service. I tried Panini meatballs and Panini, and Pena chocolates, which were amazing. All staff members and place were really good, and I must recommend visiting the cafe at least once.
Located in the heart of Paddington Station, this beautiful coffee shop has all the charm and the best customer service in the area. Perfect for a quick stop in between trains or a get together with a friend. Don’t miss it! Oh, and their hazelnut latte is absolutely delicious :)
Over priced even for Condon. Bread stale, service OK, filling poor. In short don’t go here
Highly overrated, I suspect fake reviews here.
Coffee is just low quality coffee and the steamed milk is too hot so your cappuccino is below average. Almond croissant doesn't have any almond paste inside. Sprinkle on top a rude service and you get 1 star.
I took my coffee in the morning which was very good. Staff was very polite and helpful.

Place Pictures

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Cafe Ritazza Info

Amenities

Service options
  • Takeaway
  • Dine-in
Highlights
  • Great tea selection
Accessibility
  • Wheelchair-accessible entrance
Offerings
  • Coffee
Dining options
  • Breakfast
  • Dessert
Atmosphere
  • Casual
Payments
  • NFC mobile payments

Today

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

How to go there

Location