Quick Facts About Istanbul
Strengths of Istanbul Place:
1. Varied menu: Istanbul Place offers a varied menu, providing customers with a wide range of options to choose from. This allows them to cater to different tastes and preferences, ensuring there is something for everyone.
2. Excellent food: According to multiple comments, Istanbul Place serves excellent food. Customers have praised the taste and quality of the dishes, indicating that the food is cooked to perfection. This suggests that the restaurant has skilled chefs who know how to prepare delicious meals.
3. Reasonable prices: Another strength of Istanbul Place is that they offer their food at very reasonable prices. This makes it an affordable option for customers, especially those who are looking for a quick and budget-friendly meal. The combination of good food and reasonable prices is likely to attract a large customer base.
4. Fast and efficient service: Many comments mention that the service at Istanbul Place is prompt, efficient, and friendly. This indicates that the staff members are attentive to the needs of the customers and ensure that the orders are served quickly. Fast service can be a significant advantage, particularly for individuals who are in a rush or looking for a quick meal.
5. Friendly staff: Istanbul Place is known for its friendly staff who provide a warm welcome to customers. This creates a positive and welcoming atmosphere, making customers feel comfortable and valued. Friendly staff can enhance the overall dining experience and encourage customers to return.
6. Fast delivery: Istanbul Place offers fast delivery service, with food arriving within 20 minutes of ordering. This quick turnaround time can be beneficial for customers who prefer to have their food delivered to their doorstep. It saves time and ensures that the food arrives while it is still hot.
Weaknesses of Istanbul Place:
1. Inconsistent opening hours: One comment mentions that Istanbul Place was closed during the specified opening hours. This inconsistency in operating hours can be frustrating for customers and may lead to disappointment if they arrive at the restaurant only to find it closed. It is important for businesses to ensure that their opening hours are accurate and reliable.
2. Disappointing customer service: One comment expresses dissatisfaction with the customer service at Istanbul Place. It mentions a delay in food delivery and a rude response from a staff member when inquired about the order. Poor customer service can have a negative impact on the reputation of the restaurant and discourage customers from returning.
3. Quality control issues: Another comment raises concerns about the quality of the food served at Istanbul Place. It mentions that some items, such as onion rings and donner meat, were lukewarm or cold. This suggests that there may be issues with quality control and ensuring that all items are served at an appropriate temperature. Inconsistent quality can diminish the overall dining experience.
4. Portion sizes: One comment criticizes Istanbul Place for small portion sizes. Specifically, it mentions receiving a box with only three small scampi pieces. Inadequate portion sizes can leave customers feeling unsatisfied and may give the impression that the restaurant is being stingy with its servings.
5. Limited payment options: One comment states that Istanbul Place does not accept card payments. This can be inconvenient for customers who prefer to pay by card or may not have cash on hand. Offering multiple payment options, including card payments, can enhance the convenience for customers and attract a wider customer base.
In conclusion, Istanbul Place has several strengths, including a varied menu, excellent food, reasonable prices, fast and efficient service, and friendly staff. However, there are also weaknesses such as inconsistent opening hours, disappointing customer service, quality control issues, small portion sizes, and limited payment options. It is important for Istanbul Place to address and improve upon these weaknesses in order to provide a consistently positive dining experience for its customers.
Best TL Reviews
War zur angegebenen Öffnungszeit geschlossen
Wow what a hidden gem of a Takeaway this, was in the local area for football at Jeanfield Swifts and thought I’d pop in to try some Scottish cuisine, we had a great welcome from the staff who cooked our orders to perfection! I had Small Kebab & Chips (which was huge!) 1 piece of chicken pakora to try out for the first time and a battered Mars bar for dessert. If I’m back in the area I would definitely return and wold reccomend anyone to try this place! Really friendly staff too
Love this place chicken hoggies with there tubs of curry just out this world food always pipeing hot cant get enough of the place always ordering from here and the service is always on point get ur food orders here you wont be dissapionted
The Istanbul has a varied menu and serves excellent food at very reasonable prices. The service is always prompt, efficient and friendly. As a local, fast food outlet I can certainly recommended it. ????
Disgusting customer service.
Ordered food at 7pm for 9pm delivery. 9.30pm no food, called and the cheeky wee man said, we are busy, food was cancelled Utterly disgraceful so sad as normally ok.
Ordered by phone to collect per instructions. On collecting didn't realise card payments weren't available, however, delighted that they would give me the food on condition I returned the following day and pay then. Which I did. Food was delish too.
Sadly the only thing I can recommend about this place is fast delivery, with food arriving within 20 minutes of ordering. Unfortunately, this seems to have been achieved by using food that had been sitting for a long time, as various items such as onion rings and donner meat were luke warm at best. Other items such as the chicken pakora were hot, which indicates that the low temperature of other food items was due to them not being replaced frequently enough in the store. The donner meat in particular was so cold that we daren't eat it.
Additionally, the munchy boxes we ordered were bulked out with chips, whilst other advertised items came in almost insultingly sparing portions (three small scampi in a box..? Seriously..?)
Given the choice between speed and quality, I'll choose quality every time, and one o one sorely failed to deliver in that aspect. I cannot recommend them.
Last time ordered by phone. I called to say apart from chips being cold and hard., the rest of the food was tasty. The gentleman argue with and told me I was lying.
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