Quick Facts About Dixy Chicken
Dixy Chicken is a popular fast-food chain known for its fried chicken and other menu items. While there are some positive comments about the food and service, there are also several criticisms that reveal the strengths and weaknesses of the restaurant.
One of the strengths of Dixy Chicken, as highlighted in several comments, is the taste of their food. Many customers mention that the food is delicious, fresh, and flavorsome. They appreciate the quality of the food and enjoy the variety of menu options available. The positive reviews also mention quick service and friendly staff, contributing to a positive dining experience.
The restaurant's ability to deliver food on time is another strength mentioned by a satisfied customer. They express their satisfaction with the prompt delivery of their order and the fact that the food arrived still hot. This indicates that Dixy Chicken has efficient delivery procedures in place.
Another strength highlighted in a positive comment is the cleanliness and hygiene of the restaurant. A customer mentions that the place was clean and immaculate, indicating that Dixy Chicken places an emphasis on cleanliness, which is important for food establishments. This demonstrates their commitment to providing a clean and hygienic environment for their customers.
One of the weaknesses identified by a disappointed customer is the long wait time for their order. They mention waiting for over 1:30 hours to receive just two burgers, which is considered excessive. This indicates that Dixy Chicken may struggle with managing their order volume and ensuring timely service.
Furthermore, a customer expresses frustration with missing food items, burn food, and overall poor customer service. This highlights a weakness in the restaurant’s attention to detail and their commitment to customer satisfaction. Customers expect their orders to be accurate and their food to be prepared properly, and any shortcomings in these areas can lead to dissatisfaction.
Another weakness mentioned is the portion sizes and pricing of the food. A customer considers the fried chicken overpriced and mentions receiving small portions for their kids' meals. This suggests that Dixy Chicken may have issues with providing value for money and meeting customer expectations in terms of portion sizes and pricing.
Despite the positive comments about the food, a critique is made about the quality of the sizzler wings tasting undercooked. This raises concerns about the consistency of food preparation and quality control at Dixy Chicken. Inconsistent food quality can lead to disappointed customers and a negative reputation for the restaurant.
Lastly, a customer mentions the noise caused by the refurbishment of the coffee shop. Although it is stated that the refurbishment is complete, this incident reflects a weakness in the restaurant's ability to manage disruptions during renovations. Noise and discomfort can affect the overall dining experience and may deter customers.
In conclusion, Dixy Chicken has both strengths and weaknesses as highlighted in the comments. The strengths include the taste of the food, prompt delivery, cleanliness of the establishment, and quick service. However, weaknesses lie in the long wait times, missing items, burn food, poor customer service, portion sizes, pricing, food quality consistency, and noise disturbances during renovations. These weaknesses need to be addressed in order for Dixy Chicken to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
I get delay more than 1:30hour and cools food salad inside get spoiled irresponsible behaviour reason thay said no drivers.if u don’t have driver don’t open shop close it.I waited more than 1:30hour to get my just two burgers and missing order aswell drinks missing I went to shop no staff and no drivers why u open the shop then if u can’t run it properly.
Delivered on time. I ordered for myself and 2 friends. The food was tasty and still hot. I'd recommend the supreme burger. I've given a 4-star review as a few of the sizzler wings tasted a bit undercooked, fortunately no one has fallen ill! If you're a condiments person like myself, be sure to order plenty extra dips because they are very small.
Fantastic food 3rd times retuning! The rice box i ordered was really fresh and flavoursome, the place was clean and immaculate and service was on point i didn't need to wait long. Highly recommend
Overpriced fried chicken that tastes mid, kids meal portions... Bosman counts the chips before handing them to you. Payed £15 for a regular mega mix meal and a portion of wings (3). Get better quality and price elsewhere..
Perfect food always nice n fresh and never have to wait .. staff is very friendly specially lady on front .. once ordered u get it in mins and very cheap comparing with other chicken shop,very hygienic and I will definitely recommend
I will be very honest, I liked their food, most of time it come fresh and tasty but I am really disappointed with customer service, I mean those guys are not bad in communication but they dont bother about customer, food missing, or burn.
they need to come out with a extra pampering eay to reach the customer needs, when someone paying money, time to visit you, then this is your responsibility to try your best to give your 100%.
I think manager or owner want to speak with them to improve their customer services, end of the day a worker don't think like a owner,
The food is absolutely delicious, and it's actually suitable for vegetarians since you can get something like a Veggie Supreme pizza like I did. At the time, they were refurbishing the coffee shop and the noise was very loud, but most people take the food away anyway, so if you are doing that then you don't need to worry at all about the noise of course.
Edit: They have finished refurbishing the coffee shop.
Service was excellent and quick. Food was also great, and best chicken wings in the area. Will be back for sure.
Place Pictures
Dixy Chicken Info
Amenities
Service options
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No-contact delivery
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Delivery
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Drive-through
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Offerings
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Halal food
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Kids' menu
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Late-night food
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Vegetarian options
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Good for kids
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Toilets
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Wi-Fi
Atmosphere
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Casual
Crowd
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Family friendly
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 12:00 PM - 01:00 AM |
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| Tuesday | 12:00 PM - 01:00 AM |
| Wednesday | 12:00 PM - 01:00 AM |
| Thursday | 12:00 PM - 01:00 AM |
| Friday | 12:00 PM - 01:00 AM |
| Saturday | 12:00 PM - 01:00 AM |
| Sunday | 12:00 PM - 01:00 AM |
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Location
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