Quick Facts About Pearl Nail
Strengths:
1. Skillful and high-quality work: One customer praised the nail technicians at Pearl Nail Place for doing an "awesome job" and being the best in the area. This indicates that the salon has skilled and talented technicians who can deliver a high-quality service to customers.
2. Friendly and personable staff: Another customer mentioned that Vicky, the owner, and her crew were friendly and funny. This suggests that the staff at Pearl Nail Place create a welcoming and enjoyable atmosphere for their customers.
3. Attention to detail: Despite the negative comments about sloppy work, one customer mentioned that Vicky does an "amazing job." This indicates that some customers may experience a high level of attention to detail and precision in the nail services provided.
4. Eyelash services: One customer specifically mentioned that they would return to Pearl Nail Place for eyelash services. This suggests that the salon may excel in offering eyelash extensions or other related services.
Weaknesses:
1. Unprofessional behavior: One customer reported a negative experience where they were publicly humiliated by Vicky for forgetting their mask. The customer also mentioned that Vicky had spoken negatively about her sister's more successful shop. These incidents highlight unprofessional behavior and lack of decorum within the salon.
2. Sloppy work and lack of professionalism: Multiple customers criticized the salon for providing sloppy and unprofessional services. These complaints mentioned rough nail treatments, wrong tools used, incorrectly shaped nails, and refusal to correct mistakes. These issues imply that there may be inconsistency in the quality of service provided by the technicians at Pearl Nail Place.
3. Customer service issues: Some customers expressed dissatisfaction with the customer service at Pearl Nail Place. Complaints included rude and pushy nail technicians, rushing through nail treatments, and speaking in another language when customers asked for assistance. These issues indicate a lack of proper customer service skills and the potential for a negative customer experience.
4. Pricing and value for money: One customer criticized the salon for high prices relative to the quality of service provided. This suggests that customers may feel that the services offered at Pearl Nail Place do not justify the cost. This could be a potential weakness for the salon in terms of attracting and retaining customers.
Overall, Pearl Nail Place seems to have a mix of positive and negative qualities. While they have skilled technicians and friendly staff, there are concerns regarding unprofessional behavior, inconsistent service quality, and customer service issues. Improving these weaknesses would be crucial for the salon to enhance its reputation and attract more satisfied customers.
Best TL Reviews
I visited Vicky and her crew today and they did an awesome job, they are the best in Baker, La check them out if you ever in the area tell them what u want and they give it to you. Shout Out!! to Vicky and her Crew I will return.
Went there and forgot my mask at home. As I was waiting, Vicki said very loudly in front of people “THANK YOU TO EVERYONE WHO WORE A MASK”. Not only did she say it once, she said it twice. I told her that it was an accident and that I’m actually immunocompromised and didn’t do it purposely. I just wanted to get in and out before I clock in for work. Instead of offering me one of the millions of mask she has, she chose to publicly humiliate me in front of others. That’s not acceptable business etiquette and she lacks decorum. I’m probably one of the few that has always tipped in addition to service. The guy who works there has always been rude and tacky. Vicky is horrible too but I should’ve known better when I heard Vicky talk bad about her sister who has a more successful shop in Los Angeles. Never ever coming back here again.
This was the absolute worst experience I’ve ever had at a nail shop. Very sloppy and unprofessional. I should’ve did a quick turnaround when I saw all those empty chairs. A good job is worth waiting on. This place is a total waist of time and definitely not worth your money ????????????????????????????????
She is friendly, funny and does an amazing JOB !
The work was sloppy, the lady was very rough and used the wrong tool for smooth nail and also was wrongly shaped. If you reading this no matter how bad you need your nails done please don’t attempt to come to this place. This business clearly is a scam and their prices are too high for their quality.
Nail Tech very rude and pushy. Not the best nail art not too good at pedicures. They rush through your nails. I will only return to get my eyelashes done nothing else!
This was the worst nail shop ever. My nails look very unprofessional the attitudes they had when I ask them to correct my nails was very ugly.. They began to speak in they’re language it was a horrible experience I had recently went for thanksgiving and they did a really good job so I decided to go back and it was a epic fail. Mind you I just left them people shop yesterday and one of my nails popped off already ! Do NOT waste your money with these people
I gave 1 stars to be polite. The service was sloppy & cut 2 of my fingers my fingers, they didn’t polish my nail correctly and when I asked for nail polish remover to clean it up cause it was sloppy they refused & started speaking in another language to each other, & I asked another employee who cleaned up.
Pearl Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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