Perfect african hair braiding and boutique

823 N Main St, Woodruff, SC 29388 United States of America

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Quick Facts About Perfect african hair braiding and boutique

Perfect African Hair Braiding and Boutique Place has received a mix of positive and negative comments from customers, highlighting both strengths and weaknesses. Here is an analysis focusing on their strengths and weaknesses:

Strengths: 1. Efficiency: Multiple customers have praised the salon's speed and efficiency in completing their hairstyles. This efficiency is particularly valuable for individuals with busy schedules who cannot afford to spend excessive amounts of time getting their hair done. 2. Quality of work: Many customers expressed satisfaction with the quality of their hairstyles. They were pleased with the braids and the overall appearance of their hair after visiting Perfect African Hair Braiding and Boutique Place. 3. Expertise: Some customers specifically mentioned the skill and expertise of individual hair braiders. These braiders were commended for being fast, doing a great job, and being consistent in their work. 4. Good communication: Certain customers appreciated that the salon took the time to confirm appointments and ensure that they were on the same page regarding scheduling. This attention to communication helped avoid any misunderstandings and ensured a smooth experience for these customers.

Weaknesses: 1. Poor scheduling: Several customers complained about the salon's scheduling practices. They reported long delays in starting their appointments, even when they arrived on time. This inconsistency in scheduling caused frustration and inconvenience for customers. 2. Unprofessionalism: Some customers experienced unprofessional behavior from the staff. Laughing at a customer's inconvenience and not conveying unavailability during the initial phone call were cited as examples of unprofessionalism. Such behavior can negatively impact the customer experience and deter potential clients. 3. Rough handling of hair: One customer expressed dissatisfaction with how their hair was treated during combing and blow drying. Hair salons should prioritize gentle handling of customers' hair to avoid damage or discomfort. 4. Inconsistent customer service: While some customers had positive interactions and experiences with the salon, others felt let down by the lack of consideration for their time and the inconsistent customer service. Such inconsistency may create doubt in potential customers' minds about the reliability of the salon.

In conclusion, Perfect African Hair Braiding and Boutique Place has several strengths, including efficiency, quality work, expertise, and good communication. However, there are areas of improvement to address, such as better scheduling practices, increased professionalism, gentle handling of hair, and consistent customer service. By addressing these weaknesses, the salon can enhance its reputation and provide a more satisfactory experience for all customers.

Best TL Reviews

I literally called them, today, the day of, to get medium/large sized box braids done because my schedule wouldn't allow for me to fit my normal person in. I was panicking because I'm hosting my son's bday party this weekend. Anywho, no other clients were there when I came in at 2pm. 2 ladies started on my head and completed my hair in 2 1/12 hours. That alone is worth their price. I would definitely come back and get my hair done by these ladies.

Just got my hair done, love it! Had an appointment at 8 and was out by 10:30! ❤️

They need to do a better job with telling customers what time to come. They scheduled me for 4 and did not start until 2.5 hours later. This is the 3rd and final time they have done this to me! STOP just giving people a time knowing you do not have the spot available. They do good work but it’s not worth my time sitting and waiting! This is horrible customer service and I will not be returning!!

They do an amazing job with hairstyles but they were a little rough with my hair when combing and blow drying

I called to get hair done on 05/14/22. The lady I spoke with said come at 3pm. I got there at 2:50pm. The braider said we can't take you we already have people waiting. ???? I'm saying to myself why didn't you say that when I called at 12.30pm. Then one of the ladies laughed. Braider wasn't on the phone!!!!!! I wouldn't recommend this place to anyone. Very, very unprofessional!!!!!!!!

Love my hair, made sure I was set with my appointment a week ahead and double checked with her two days before to make sure we were on the same page and boom, in there, no wait, had my hair done in a matter of 3 hours. I can't complain at all, it's been years since I have had braids, and I had a very good experience here and if I plan on getting braids again, would come back. Thank you Dela! ????

I will always go to them for my knotless braids. This is my second time going. The same lady did my hair both times. I don’t know her name but she’s fast and does a great job. Love them!

Yes, I did wait an hour and a half after my appointment time, but she made up for that by doing an awesome job on my hair! I love it! The next time I get my hair braided, they will be the first people I called.