Quick Facts About Platform
Platform Place has received overwhelmingly positive feedback from customers. The comments highlight the strengths of the establishment, such as the excellent service, friendly staff, and great food and drinks. The venue is praised for its ability to host events and parties, with customers specifically mentioning the wine bar upstairs as a perfect location. Communication with the venue for organizing events was also mentioned as a strength.
One of the main strengths of Platform Place is the quality of its coffee. Multiple customers lauded the coffee as great and mentioned that it was one of the reasons they will be returning. The food at Platform Place was also praised, with customers mentioning that the panino they had was excellent and served with a nice side salad and olive oil. The menu offers a range of options, and the quality seems to consistently meet customers' expectations.
Another notable strength is the staff. Customers consistently mention that the staff members at Platform Place were helpful, friendly, and went above and beyond to provide great service. They were particularly praised for their attentiveness during events and parties. The positive experiences with the staff created a welcoming and enjoyable atmosphere for customers.
The venue itself was also mentioned as a strength. The space was described as very good, with a great atmosphere. The wine bar upstairs was specifically mentioned as a highlight, with customers expressing their satisfaction with hosting events there. The cocktail bar was also mentioned positively, adding to the overall appeal of the venue.
Despite the overwhelmingly positive feedback, there were a few comments that highlight potential weaknesses. One customer mentioned a disappointing experience with a manager who was rude and unapologetic. This particular incident involved a loyalty card issue, where the customer felt they were not treated properly. While this may be an isolated incident, it is important for the management to address and rectify such situations to maintain customer satisfaction.
In conclusion, Platform Place seems to have many strengths that contribute to its positive reputation. The excellent service, friendly staff, great coffee and food, and event hosting capabilities all contribute to a welcoming and enjoyable experience. It is important for the management to address any potential weaknesses, such as customer service issues, to ensure that the positive reputation of Platform Place continues to grow. Overall, it seems that Platform Place is a place that customers appreciate and will continue to return to.
Best TL Reviews
Great Place. Will definitely be back
Update.
I had my surprise birthday party here. In the wine bar upstairs.
It was perfect and amazing in everyway. Staff on the night were so good and helpful and everyone commented about it...
The venue was very good at communicating with family to organize it. Great space.
Great coffee, good food friendly staff
Came in for a drink and a panino some months ago. Something about it tasted excellent. Nice that it was served with a little salad and olive oil too. As you can see I'm still thinking about it...
Nice place, good drinks and a cocktail bar upstairs.
Celebrated my husband's birthday here. The food was wonderful and the staff amazing. Damian couldn't do enough to help you. Wonderful cocktails made by Rod and a great atmosphere. Definitely recommend.
Usually great service and nice coffee. Very disappointed today to be served by a chap (manager?) who was rude and unapologetic when I tried to get my free 10th coffee when completing a loyalty card that clearly states “buy 9 cups of coffee and have the next one on us”. He told me I didn’t understand the scheme but grudgingly gave me a coffee which was 3/4 full.
A strange way to treat your loyal customers.
What an amazing team! I hired the wine bar for my daughter's surprise birthday and it was awesome. The staff were friendly and helped the night be a success. Definitely be back there again.
Excellent place to relax with good coffee, food, and service.
Platform Info
Amenities
Service options
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Small plates
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Spirits
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Wine
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Bar on site
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 07:00 AM - 03:30 PM |
|---|---|
| Tuesday | 07:00 AM - 03:30 PM |
| Wednesday | 07:00 AM - 03:30 PM |
| Thursday | 07:00 AM - 03:30 PM |
| Friday | 07:00 AM - 03:30 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Places