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Polski Kebab

+44 7550 151728
5 Rose St, Motherwell ML1 1QQ United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 09:00 PM

Quick Facts About Polski Kebab

Strengths: 1. Friendly and hardworking staff: Many customers mentioned that the staff at Polski Kebab were friendly and provided good service. This positive customer service experience can help attract and retain customers. 2. Tasty food: Several comments praised the taste of the food at Polski Kebab. This indicates that the quality of the food is a strength and can contribute to customer satisfaction. 3. Large portion size: Some customers highlighted the large portion sizes at Polski Kebab. This can be seen as a strength, as customers feel like they are getting value for their money and are satisfied with the quantity of food. 4. Polish specialties: One comment mentioned that Polski Kebab offers Polish snacks, jams, and honey. This can be seen as a unique selling point, attracting customers who are interested in trying Polish delicacies and creating additional sales opportunities. 5. Good alternative to other kebab shops: One customer stated that Polski Kebab is better than other kebab shops on the main street. Being seen as a superior option compared to competitors can be a strength, as it helps to differentiate Polski Kebab and attract customers.
Weaknesses: 1. Inconsistent portion sizes: One customer mentioned that their order did not match the description, and they received smaller portions than expected. Inconsistencies in portion sizes can lead to customer dissatisfaction, as they may feel like they are not getting what they paid for. 2. Misleading menu: A comment stated that the menu was misleading and did not accurately represent the portion sizes. This can be seen as a weakness, as customers may feel deceived and lose trust in the business. 3. Cold food and incorrect orders: One customer had a negative experience where their order was cold and incorrect. This is a significant weakness, as it indicates issues with food quality and accuracy in fulfilling orders. Negative experiences like this can lead to a loss of customers and negative word-of-mouth. 4. Unpleasant customer interactions: One customer mentioned that the owner of Polski Kebab was not friendly and did not show respect towards customers. Poor customer interactions can create a negative reputation for the business and deter customers from returning. 5. Lack of attention to feedback: The same customer who had a negative experience mentioned that the business responds poorly to negative feedback and does not take it on board to improve. This can be seen as a weakness, as it shows a lack of commitment to customer satisfaction and improvement.
In conclusion, Polski Kebab has strengths in terms of friendly staff, tasty food, large portion sizes, offering Polish specialties, and being seen as a better option compared to other kebab shops. However, it also faces weaknesses such as inconsistent portion sizes, a misleading menu, issues with food quality and accuracy in fulfilling orders, unpleasant customer interactions, and a lack of attention to feedback. It is important for Polski Kebab to address these weaknesses to ensure customer satisfaction and loyalty.


Best TL Reviews

Disappointed. This was the £17 largest kebab, twice salad, twice chips, twice meat. There was about 15 chips and that's double standard portion? Big bread but I'd say it was pretty standard meat and salad portions not XXL.
It was certainly not worth £17, I actually thought they had given us wrong order but my husband checked and this "monster" was definitely our little monster!
Tasty but menu is misleading and this portion was not as described.
Tasty though but not worth the hour drive for small portions at XXL prices.
First time at Polska Kebab, nice food and friendly staff. I got a medium mixed kebab with salad, was loaded with meat and salad was tasty. I would recommend much better than some kebab shops on the Main Street !
Nice service owner is extremely hard working and kind person. Food delicious amazing size and price - let me tell you it's worth it to drive 1h just for a meal. ????
Good polish version of kebab ???? big portion of meat and veggies plus delicious sauces :) all in fresh bun ???? best polish soft drinks Helena ???? and great opportunity to buy some extra polish snacks, jams and honey ???? well done ????????
Just to clarify. Nobody is lying. We got your xxxl mixed kebab ordered and waited an hour for it to arrive. It was not the correct order and was basically cold chips, cheese and donner meat. We had to call and complain and got quizzed if we'd ate any of it before finally being told a replacement would be sent. I think paying over £20 for kebab to be basically chips and cheese was disappointing. You seem to bad mouth anyone that gives you negative feedback rather than take it on board and try to fix. In my personal opinion it was not great and I won't be back.
No cóż trochę starch pisać bo widze ze właściciele się strasznie denerwują na opinie innych .
Po krotce tak :
Czas podania był spoko jak na piątek wieczorem , ceny również można powiedzieć że „rozsądne” , co do poprzednich osób które mówią że Pan za kasą był nie miły to nie ukrywam ze z początku również odniosłem takie wrażenie aczkolwiek nie sadze że Pan jest niemiły poprostu taki ma styl bycia i tyle … nie każdy musi podskakiwać na nasz widok .
Co do samego jedzenia , można powiedzieć ze było dobre i poprawne … jedyne zastrzeżenia to trochę niedogrzana bułka
( miekka nie chrupiąca ) i sosy gotowce bynajmniej sos pikantny robiony z ketchupu marki Fanex ( jedyny ketchup który ma taki smak nie da się go pomylić ) . No i ogórek konserwowy raczej nie kiszony którego niestety nie jesteśmy fanami ale oczywiście mogliśmy zapytać wcześniej co wchodzi w skład sałatki .
Ogólnie fajnie , byliśmy po drodze , i może jeszcze kiedyś zajedziemy .
Byliśmy z rodziną kilka tygodni temu, każdy zamówił co innego i wszystkim smakowało! Przyjechaliśmy kilka minut przed otwarciem lokalu i zdziwiło nas, że już parę osób czekało przed lokalem, ale gdy spróbowaliśmy pysznego jedzenia - to już wiemy, czemu niektórzy nie mogą się doczekać otwarcia ???? pan z obsługi przemiły! Żałujemy, że tak długo czekaliśmy z wizytą. Serdecznie polecamy!
To ze rozmawiał Pan przy stoliku to nie znaczy że nie możemy wystawić naszej opinii o tym jak zostaliśmy potraktowani. Musisz trochę po pracować nad sobą i obsługą klienta, troszeczkę więcej szacunku. Z opini wnioskuję że nie tylko my mieliśmy problem... Ty sobie wmawiasz ze to fejk konta i że chcą ci ludzie na złość zrobić, opinie zaniżać. Czas chyba na emeryturę albo długopisy skręcać.

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Polski Kebab Info

Amenities

Service options
  • Delivery
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Accessibility
Offerings
  • Kids' menu
  • Late-night food
Amenities
  • Good for kids
  • Toilets
Atmosphere
  • Casual
Payments
  • Cash only
  • NFC mobile payments

Today

Opening Hours

Monday Closed
Tuesday Closed
Wednesday 02:00 AM - 09:00 PM
Thursday 02:00 AM - 09:00 PM
Friday 02:00 AM - 09:00 PM
Saturday 02:00 AM - 09:00 PM
Sunday 02:00 AM - 09:00 PM

How to go there

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