Quick Facts About Popcorn
Popcorn Place, based on the comments provided, has a number of strengths and weaknesses. Let's start with the strengths:
1. Buzzing atmosphere: The bar has a cool and buzzing atmosphere, which is appealing to customers. It creates a lively and enjoyable environment for socializing and having a good time.
2. Christmas display: The Christmas display at Popcorn Place attracts attention and encourages customers to take photos. This adds to the overall experience and makes it more memorable.
3. Cocktail masterclass: The cocktail masterclass at Popcorn Place is highly recommended by one customer. It exceeded their expectations and provided a fun experience. The host, Doug, was praised for his sense of humor and ability to make the night enjoyable.
4. Customer service: Management at Popcorn Place is commended for looking after the customers and providing a positive experience. This is a strength as it shows that the staff values customer satisfaction.
5. Outdoor area: The bar's outside area with outdoor heaters, blankets, and cushions is considered a lovely touch. This provides customers with the option to enjoy their drinks and socialize outside.
Now let's move on to the weaknesses:
1. Inconsistent drink measures: One customer mentions that the measures of drinks at Popcorn Place were poor for the price. They specifically mention that the Jagermeister shots were lacking in quantity. This can be seen as a weakness, as customers may feel cheated or unsatisfied with their drinks.
2. Poor service: There are multiple comments about the poor service at Popcorn Place. Customers mention having to wait for a waiter, not receiving attention at their table, and experiencing delays in receiving their bill. These comments highlight a significant weakness in the customer service aspect of the business.
3. Inadequate food service: A customer mentions that they had a negative experience with ordering food at Popcorn Place. They were told there would be a 40-minute wait, despite the bar not being busy, and ultimately did not get to order their food. This indicates a weakness in the food service aspect of the business.
4. Accessibility issues: One comment mentions that the bathrooms at Popcorn Place are located on the lower floor, making it unsuitable for individuals with mobility issues. This is a weakness as it may exclude certain customers from fully enjoying their experience.
5. Parking availability: Another customer notes that parking is not very close by, suggesting that finding parking near the bar may be difficult. This can be seen as a weakness, as it may discourage potential customers from visiting due to the inconvenience.
In conclusion, Popcorn Place has strengths such as a buzzing atmosphere, a visually appealing Christmas display, a highly recommended cocktail masterclass, and some positive comments about customer service and the outdoor area. However, there are also weaknesses including inconsistent drink measures, poor service, inadequate food service, accessibility issues, and limited parking availability. These weaknesses should be addressed in order to improve the overall customer experience and retain future customers.
Best TL Reviews
Very cool bar with a buzzing atmosphere. Everyone that walked past ran up to the door to get a great photo with their Christmas display. Management really looked after us when we went as well so thank you for that
We came to Popcorn for a cocktail masterclass for my hen party, and it exceeded all expectations! We had Doug hosting our masterclass and we couldn’t have asked for anyone better, he made our night so much fun and had a great sense of humour! Would highly recommend this masterclass, there was 18 of us and everyone loved it - the cocktails we made were delicious too!
Advice to others, watch your drinks being made and make sure you're getting full measures!
Nice place, you know Chester won't be cheap but had some jaggers with some other drinks I ordered, it was a slither of jagger at the bottom, and a can of energy drink between the 3 drinks.... Added around £15 on to the tab.... Wasn't even half a shot of Jagger in each drink (coming from someone who back in the day, was a free pouring/cocktail bar man) very poor drink for the price. Between the 3, it'll probably make 1 good jagger as they should be. Drinks aren't cheap out anymore, we know that, just being stingy with the measures to go with it, is enough to make people stop coming. You've lost any future custom from our group for a start.
Nice bar, customer service was OK. Cocktails are ok.
Lovely outside area (at the back of the bar), outdoor heaters, blankets and cushions are a lovely touch.
Bathrooms are on the lower floor so not suitable if you have mobility issues.
Parking is not very close by.
I really like how this place looks like inside. Good cocktails as this was what we had when we came her. The atmosphere was amazing and the music was great. Would go again
Had a great night here. Music and atmosphere was amazing. Drinks fairly priced and staff friendly.
Really bad service.
We sat down and waited for a waiter - nobody came so ended up going up to the bar. Asked to order food and we were told food would be a 40 minute wait even though it wasn’t busy at all. Went back to the table to wait for our order to be taken, nobody came. Decided to just have our drinks and go, so went up to the bar to ask to pay and was told they would bring the bill over. Waited again and nobody came. Really awful service which is a shame because it looked lovely and I’m sure the food once it came would be nice if you ever got to order.
I love popcorn, my go to on a Saturday night. Staff are great and doormen are also lovely. Drinks are 10/10 so much choice and v knowledgeable bar staff
Place Pictures
Popcorn Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great cocktails
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Cocktails
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Wine
Amenities
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Toilets
Atmosphere
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Casual
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:00 AM - 02:00 AM |
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| Tuesday | 11:00 AM - 02:00 AM |
| Wednesday | 11:00 AM - 02:00 AM |
| Thursday | 11:00 AM - 02:00 AM |
| Friday | 11:00 AM - 02:00 AM |
| Saturday | 11:00 AM - 02:00 AM |
| Sunday | 11:00 AM - 02:00 AM |
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Location
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