Quick Facts About Rainbow House
Rainbow House is a Chinese takeaway that seems to have a strong reputation for consistently delivering on quality and taste. Customers have generally raved about the food, commenting on its freshness and how it is always piping hot when delivered. The positive comments indicate that Rainbow House excels in providing a great dining experience and offers good value for money.
The fact that Rainbow House is described as the best Chinese chippy someone has ever been to suggests that they have a strong menu and exceptional food. It is evident that the restaurant takes pride in its dishes and prioritizes the quality of the ingredients they use.
Customers have also appreciated the friendliness of the staff, indicating that the restaurant provides excellent customer service. Being a local chippy, it is essential for Rainbow House to establish a good relationship with its customers, and these positive reviews suggest that they have been successful in doing so.
The affordability of the food at Rainbow House is another strength mentioned by customers. They feel that the prices are reasonable and offer good value for money. This is an important factor for many customers when choosing where to order from, as affordability influences whether they will become repeat customers.
However, there are a few weaknesses identified in the comments as well. One significant weakness is the lack of card payment acceptance. While this may be convenient for some customers who prefer to pay in cash, it can be an inconvenience for those who prefer to use cards or do not carry cash regularly. Offering card payment options would not only increase convenience for customers but also potentially attract new customers who may prefer to pay with cards.
Another weakness mentioned is the busy nature of the restaurant at teatime, which can cause delays in ordering and receiving food. While preordering is an option, it seems that delivery is not currently available, which may be a disadvantage for customers who prefer to have their food delivered to their homes. Offering delivery services could expand their customer base and cater to a wider audience, especially those who are unable to visit the restaurant in person.
Additionally, there is some uncertainty about the ownership of Rainbow House. A customer inquired about whether it is still owned by the same individuals as eight years ago, which suggests a lack of clarity regarding the current ownership. Having consistent ownership can provide stability and help maintain the quality and standards customers have come to expect. Clarity about ownership would address any concerns customers may have and establish trust in the establishment.
One negative comment stands out in particular, as the customer had a terrible experience with the food, service, and portions. Their complaint about the lack of flavor, excessive grease, and poor portion sizes indicates a major downfall in their dining experience. Furthermore, the customer's disappointment escalated when their complaint was met with arrogance and laughter from the staff. Such behavior from the staff is completely unacceptable and erodes the trust and confidence customers place in the establishment.
Although this negative comment should not be dismissed, it is important to consider that it is just one negative experience among several positive ones. While this negative review highlights the possibility of inconsistencies in service and food quality, it is not representative of the majority of customer experiences.
In conclusion, Rainbow House has many strengths, including decent food, consistent quality and taste, friendly staff, good value for money, and positive reviews overall. However, there are some weaknesses that the restaurant should address, such as the lack of card payment acceptance, no delivery option, uncertainty about ownership, and the need to maintain consistency in both food quality and customer service.
Best TL Reviews
Decent food, never had a bad thing to say about Rainbow house, they consistently deliver on quality and taste. Always our go to take away for Chinese food. Take cash though as no card payment is accepted
It's the best Chinese chippy I have ever been to. The food is fresh and piping hot. Thank you
Great local chippy, prices have gone up a little but still good value for money. Very friendly staff.
Very busy at teatime can preorder but no delivery at present.
Can someone tell me if this is STILL owned by the same guys/gals as 8 years ago?
This was THE place to get THE BEST Special Fried Rice, and Special Chow Mein!!!
Even Uncle Rodger would say "Fuiyoh"!!!
Also, does it do delivery?!!!
Amazing food! First time ordering, the food came quick and hot, tastes amazing and amazing prices and the guy working there who delivered my food was amazing too! 10/10, will definitely order again
I have just had the worst Chinese in all my life. I am utterly shocked at the good reviews. There was no flavour, it was full of grease and the portions were shockingly bad, I rang up to let them know and was met with arrogance and laughter, not what you expect after lining someone's pocket. Never again!
Best Chinese meals I've ever had.and I've had many. Chips are always spot on.
Good quality of food for the price and the staff are pretty polite. The only issue I found that when I ordered the BBQ ribs they were pretty bland. As for the rest of my food it was great as it wasn't swimming in oil like some Chinese takeaways I've ordered from. There's nothing more I hate is that oil at the bottom of the tray when I've had an egg Foo young spoiling the remainder of the food. Just makes it taste terrible.
Rainbow House Info
Amenities
Service options
-
Delivery
-
Takeaway
Highlights
-
Fast service
Accessibility
Offerings
-
Late-night food
-
Quick bite
Atmosphere
-
Casual
Payments
-
Cash only
Today
Opening Hours
| Monday | 11:30 AM - 02:00 AM |
|---|---|
| Tuesday | 11:30 AM - 02:00 AM |
| Wednesday | 11:30 AM - 02:00 AM |
| Thursday | 11:30 AM - 02:00 AM |
| Friday | 11:30 AM - 02:00 AM |
| Saturday | 04:30 AM - 10:30 PM |
| Sunday | Closed |
How to go there
Location
Places