sunny's fish bar

+44 1922 500600

106 Caldmore Rd, Walsall WS1 3RB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About sunny's fish bar

Sunny's Fish Bar has received a mix of positive and negative feedback from customers. To properly assess its strengths and weaknesses, we will analyze the comments provided and categorize them accordingly.

Strengths: 1. Affordability: Many customers appreciate the prices offered by Sunny's Fish Bar. The fact that they are perceived as cheap and cheerful is a positive aspect. 2. Decent Food: Despite some negative feedback, multiple comments mention that the food at Sunny's Fish Bar is of a decent quality. The praise particularly focuses on the chicken, sausage, and cheeseburger.

Weaknesses: 1. Rude and Unconcerned Staff: Several customers complain about the attitude and behavior of the staff at Sunny's Fish Bar. They describe them as rude, miserable, and indifferent towards customers. This affects the overall customer experience negatively. 2. Inconsistency in Portion Sizes: While some customers feel satisfied with the portions they receive, a significant number of comments express disappointment with the portion sizes. Complaints include receiving small portions despite paying for larger ones. This inconsistency gives an impression of being ripped off. 3. Poor Customer Service: Comments suggest that the customer service at Sunny's Fish Bar is lacking. Some customers mentioned being completely ignored when placing an order, leading to feelings of anger and disrespect. This indicates a need for improvement in their overall customer service approach. 4. Cleanliness Issues: Customers have observed unclean conditions at the establishment. Specifically, one comment mentions seeing crumbs in the glass heater box on the counter and perceiving an unpleasant smell related to old oil being used. These cleanliness issues could be a turn-off for potential customers. 5. Poor Quality Fish: One customer found the fish they purchased from Sunny's Fish Bar to be burnt, tiny, and shriveled up. They were particularly dissatisfied as the price was relatively high. Such negative experiences regarding the quality of their signature dish can tarnish the restaurant's reputation. 6. Lack of Health and Safety Practices: A customer expressed concern over the lack of hygiene observed at Sunny's Fish Bar, alleging that the staff was not wearing gloves and witnessed a burger being handled with bare hands. This raises alarm bells about potential health and safety violations. 7. Negative Recommendations: One customer strongly advises against buying food from Sunny's Fish Bar, suggesting that customers should go elsewhere for better quality food and more friendly and clean staff. This negative recommendation further damages the restaurant's reputation.

Overall, Sunny's Fish Bar has some strengths, such as affordability and decent food for certain items. However, it faces numerous weaknesses that include rude and unconcerned staff, inconsistencies in portion sizes, poor customer service, cleanliness issues, poor-quality fish, lack of health and safety practices, and negative recommendations. To improve its reputation and attract more customers, Sunny's Fish Bar should address these weaknesses by focusing on staff training, maintaining consistent portion sizes, improving cleanliness standards, and ensuring health and safety compliance.

Best TL Reviews

Been meaning to try this place because of it’s prices. It didn’t disappoint and you get the portions you pay for. Decent food, chips were nice, pitta was a bit rubbery but the cheeseburger and donner made up for it.

Very rude staff. They don't care about customers. £7 for a plain burnt tiny shrivvled up fish. So bad that I didn't even buy it. Told them it's tiny and they said that is their size of large. What a disgrace.

Went to the next street and got 2x big cod twice the size of 1 Sunnys fish for £10. How does that work?

All prices are high with small portions and their excuse is always "this is our portion size".

The place is not clean, I could see old durnt crums in the glass heater box on the counter. Smell wasn't nice either like as it there was old oil being used. Other customers were upset over portion sizes and prices too

Placed order , completely ignored. Worst customer service ever , place is filthy , no one wearing gloves . Saw a man’s Berger handled with bare hands , really needs a visit from health inspectors… very angry and feel very disrespected… don’t waste your time or money … place needs to be boycotted!?!

The portion sizes are ridiculous you pay for a large and get the size of a small. Rip off

Cheap and cheerful

If a bit miserable staff

But can't go wrong with a doner in pitta for £1

Very good food, like the chicken and sausage

This fish and chips shop is one of my highest pleasures to visit from time to time. The fish tastes so delicious it makes you want to return for more with affordable prices it makes it the ideal chippy to visit for life. As i have always said you can travel around the world but you will always end up wanting to go sunny's. What a delight!

Only been here once, dirty place, miserable staff, and to be honest the staff serving food look like they could do with a good shower or a bath, scruffy people! The fish I bought was mushy which I threw away after one bite as it was vile, chips were only warm! The only recommendations I have for this place is, don't buy food from here, go somewhere else where the food is better quality and the staff are more clean and friendly! Horrible chip shop stay away from this hovel!