Quick Facts About Rainbow Palace
Rainbow Palace is a restaurant that has received mixed reviews. While some customers had positive experiences and praised the food and service, others were disappointed with their visit. In order to analyze the strengths and weaknesses of Rainbow Palace, it is important to consider both positive and negative comments.
Starting with the strengths, several customers mentioned that the food at Rainbow Palace was good and even amazing. They praised the taste and quality of the dishes, stating that they were impressed with the variety and portion sizes. This positive feedback suggests that the restaurant excels in terms of its food offerings, which is a key aspect for any dining establishment.
Furthermore, some customers commended the friendly and attentive staff at Rainbow Palace. They mentioned that the service was top-notch, with staff members going above and beyond to cater to their needs. This indicates that the restaurant values customer satisfaction and prioritizes providing a positive dining experience.
Additionally, a few customers appreciated that Rainbow Palace offered gluten-free options. They commended the restaurant for catering to dietary restrictions and providing a wide range of choices for those with gluten allergies. This shows that Rainbow Palace is mindful of its customers' needs and strives to accommodate a diverse range of dietary preferences.
On the other hand, there were also several weaknesses mentioned by customers. A common complaint was the poor service at Rainbow Palace. Customers claimed that they had to wait long periods of time between courses and struggled to get the attention of staff members. Some even had to go to the bar to order drinks because they were neglected by the waitstaff. This suggests that the restaurant may have issues with coordination and communication among its employees, leading to a subpar dining experience for some customers.
Furthermore, a few customers expressed dissatisfaction with the cleanliness of the restaurant. They mentioned that their tables were not cleared of plates and glasses, leaving them feeling neglected and uncomfortable. This indicates a lack of attention to detail and cleanliness standards, which can have a negative impact on the overall dining experience.
Another weakness mentioned by a customer was the inconsistency in service. While they complained about poor service initially, they did note that it improved somewhat after they complained. This suggests a lack of consistency in terms of staff training and management, which can lead to a lackluster experience for customers.
In summary, the strengths of Rainbow Palace include good food, friendly staff, and efforts to provide gluten-free options. However, weaknesses such as poor service, cleanliness issues, and inconsistency in service were also mentioned by customers. These weaknesses indicate areas that the restaurant should address in order to improve the overall dining experience and meet customer expectations consistently.
Best TL Reviews
Food was pretty decent. Service was shockingly poor. Was sat at the rear end of the restaurant and pretty much forgotten about. Waited ages between courses. Table was full of plates and glasses which was never cleared away. Had to go to the bar to order drinks because no one seems bothered with us to take orders.
I complained midway through the night and things improved somewhat but still nowhere near the expected standard.
Waitress all wearing masks still so couldn't understand much of what was being said until they thankfully saw sense to pull the masks down and speak.
Spent a lot of money, sorry, wasted a lot of money on what should have been a nice evening.
Shame because in the past it has been a great place to dine.
Owners really need to get a grip of the situation there.
You may notice that I am not at all happy.
What a great night!
We arranged to go out from work. There were over 40 of us!
The service we received was top notch. The food was amazing and very reasonably priced.
We were all very impressed.
Thank you.
First time visit and definitely won't be the last. Food was amazing. Service was quick but not to quick that you felt rushed. Nice and clean and lots of choice on the menu. Highly recommend.
Great place and does Gluten Free which is amazing. Just ensure you don't have anything fried if Gluten free as they use oil that has been cross contaminated. However don't let that put u off, the meals from the wok were amazing.
Excellent food with plentiful portions served up by wonderful staff. Couldn't have asked for a nicer or friendlier experience, will definately be back again.
Food was good. Service poor. Would not recommend unless you mind waiting. We waited half hour to get someone’s attention to order coffees and get the bill and then was told they needed the table back! Wouldnt have been a problem if we hadn’t felt invisible for the past half hour!
Have been using this restaurant for over 40 years, we know the owner, Be, his food is excellent, the service is fast, the friendly staff, can't do enough for you. Also they always ask if you have any food aligies, this is good for anyone who has.
fantastic place, highly recommended to anyone who is thinking of going to a Cantonese restaurant, staff are amazing, the atmosphere is brilliant & B the owner is a really nice chap..been going for years & I absolutely love the place..top marks for Rainbow Palace.
Place Pictures
Rainbow Palace Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Health and safety
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Reservations required
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Coffee
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Happy-hour food
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Spirits
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Vegetarian options
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Wine
Dining options
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Lunch
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Dinner
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Catering
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Seating
Amenities
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Bar on site
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Good for kids
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High chairs
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 11:00 PM |
How to go there
Location
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